Integrated Action Learning Project Plan
Development of a Baseline Library Procedural Manual
for I-3 Configuration Management at Center Wide Management
Lynda Gibson
TS4990 Integrated Action Learning Project
Instructor, Dr. Sharon L. Bender
Project Description
My
Currently our code is working on two specific
Center wide goals: Capability Maturity Model Integration (CMMI) and High
Performance Organization (HPO) certifications.
By creating this manual we will be able to move toward these two goals
by having documented, repeatable procures.
This project will also allow me to have a reference for cross training
other employees.
I am interested in this project because it will
enable our department to formalize our procedures, it will increase
productivity by making cross training and back up work more timely, and finally
it will be a key factor in the center wide goals for certifications.
The stakeholders involved in this project are
myself as the I-3 Configuration Management representative; the I-3 Engineers as
their ability to receive consistent and constant support will increase, the
Configuration Management team leaders who will have security in that anyone
would be able to use the manual to answer questions or complete require duties,
and the Center as a whole as this will play a key in our receiving
certification in both Capability Maturity Model Integration (CMMI) and High
Performance Organization (HPO).
Feasibility
The following feasibility assessment was performed
to determine the viability of my project as follows:
1. Need for
documented Configuration Management procedures
2. Need for
documented I-3 procedures
3.
Requirements for Capability Maturity Model Integration (CMMI)
4.
Requirements for High Performance Organization (HPO)
5. I-3
Configuration Management Delivery Schedule
Prototype
The following prototype depicts my project.
Objectives
My learning objectives in
producing my
1. Utilize the many different areas of project
management that I have covered during
my degree
program into a single, cohesive action plan
2. Apply the skills that I have learned within the
classroom in a real world
situation
3. Increase my self confidence in my knowledge and
ability to create and manage a
project to
completion
My project objectives in producing
my
1. Provide detailed and reproducible procedures for
I-3 Configuration Management
2. Streamline I-3 Configuration Management
procedures for higher efficiency rate
3. Obtain a level of documentation and presentation
that will be meet the requirements for
center
wide certification
Project Schedule
In producing my
|
Tasks |
Duration |
|
Research
Phase |
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|
Task 1: Research specific CMMI requirements for
documentation Task 2: Create a matrix of mandatory procedures Task 3: Compile current notes, hints, and emails
on procedures Task 4: Decide on web hosting company Task 5: Create Project Tracking Website |
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Assisting Resources: Literature Bender, S. L. (2003). Producing the Capstone
Project. Phillips, Mike (2005). CMMI in a SOA Environment. Porter, Tom; Pickering, John; Brokaw, Gerry
(1995). Building High-Performance Organizations For The Twenty-First Century:
Lessons From Internet http://www.sei.cmu.edu/cmmi/models/models.html http://www.sharonbender.com/producing_the_capstone_project.html http://iweb.spawar.navy.mil/resources/hpo People Angela Cavesina, stakeholder LaWanda Stewart, CM Support Cindy Taylor, CM Support Jeff Meyerson, SSAS Program Developer Equipment Personal Computer with MS Office and Internet
Access |
|
|
Analysis
Phase |
|
|
Task 1: Analyze current data Task 2: Prioritize missing information Task 3: Update procedure matrix for both current
and missing information Task 4: Submit matrix for peer review Task 5: Compile input from reviews and update
matrix Task 6: Update project tracking website |
|
|
Assisting Resources: Literature Bender, S. L. (2003). Producing the Capstone
Project. Phillips, Mike (2005). CMMI in a SOA Environment. Internet http://www.sharonbender.com/producing_the_capstone_project.html http://iweb.spawar.navy.mil/resources/hpo People Angela Cavesina, stakeholder LaWanda Stewart, CM Support Jeff Meyerson, SSAS Program Developer Equipment Personal Computer with MS Office and Internet
Access |
|
|
Documentation
Phase |
|
|
Task 1: Create procedure templates Task 2: Create manual layout Task 3: Submit templates and proposed layout for
approval from stakeholder Task 4: Rewrite templates and layout to include
any input Task 5: Begin writing draft procedures Task 6: Update project tracking website |
|
|
Assisting Resources: Literature Bender, S. L. (2003). Producing the Capstone
Project. Land, Susan K., Walz, John W. (2005). Practical
Support for CMMI-SW Software Project Documentation: Using IEEE Software
Engineering Standards Internet http://www.sharonbender.com/producing_the_capstone_project.html http://software.gsfc.nasa.gov/OrgSupp.cfm?Process=Configuration%20Management People Angela Cavesina, stakeholder LaWanda Stewart, CM Support Jeff Meyerson, SSAS Program Developer Equipment Personal Computer with MS Office and Internet
Access |
|
|
Testing
Phase |
|
|
Task 1: Complete draft procedures Task 2: Submit draft for peer review Task 3: Compile input from peer review Task 4: Incorporate peer review input Task 5: Update project tracking website |
|
|
Assisting Resources: Literature Bender, S. L. (2003). Producing the Capstone Project.
Internet http://www.sharonbender.com/producing_the_capstone_project.html http://software.gsfc.nasa.gov/OrgSupp.cfm?Process=Configuration%20Management People Angela Cavesina, stakeholder LaWanda Stewart, CM Support Cindy Taylor, CM Support Jeff Meyerson, SSAS Program Developer Equipment Personal Computer with MS Office and Internet
Access Printer Binder, Dividers, and printer paper |
|
|
Implementation
Phase |
|
|
Task 1: Complete final draft of procedures Task 2: Deliver completed final to Angela
Cavesina Task 3: Upload completed project to Classroom Task 4: Notify Dr. Sharon L. Bender that project
has been uploaded Task 5: Update project tracking website |
|
|
Assisting Resources: Literature Bender, S. L. (2003). Producing the Capstone
Project. Internet http://www.sharonbender.com/producing_the_capstone_project.html http://software.gsfc.nasa.gov/OrgSupp.cfm?Process=Configuration%20Management People Angela Cavesina Equipment Personal Computer with MS Office and Internet
Access Printer Binder, Dividers, and printer paper |
|
Risk Management
I have performed a risk management analysis as
follows:
|
Risk Factor Checklist |
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Risk Considerations |
Low Risk |
Medium Risk |
High Risk |
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|
Equipment |
X |
|
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Time |
|
X |
|
|
|
Information |
X |
|
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Scope Creep |
X |
|
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Quality Check |
|
X |
|
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CMMI Requirements |
X |
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Medium Risk Analysis |
||||
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Risk Considerations |
Risk Significance and Potential Solution |
|||
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Time |
Significance: If we have incoming or outgoing deliveries of
segments and documentation the manual project will have to be put on hold Solution(s): A survey was conducted of all developers,
engineers, and customers to ensure that there are no potential redeliveries
in the works right now. The next scheduled delivery is a full build due to me
at the end of June 2006. |
|||
|
Quality Check |
Significance: Before being able to consider this project
completed the manual will need to have a quality check for both the technical
aspect and from a writing aspect. Solution(s): I have made arrangements for both a primary
and a back up for quality review of the manual. I will be handing off sections for review
as they are completed. Then when the
entire manual is done it will be a quick review for sign off. |
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Contingency Plan
My contingency plan focuses on the two highest risk
areas of my project:
1.
Time specifically not available due to
deliveries and testing
2.
Quality Check specifically the Resources for
Quality Check on Manual
Efforts to offset these risks are in place. However, if for
some reason my project does not appear to be developing successfully regardless
of the efforts made, I would present reasons why I am unable to proceed with
the project as planned. Appropriate redirection of the plan would take place
upon instructor and/or stakeholder approval and the new direction would be
discussed in the final project report. Redirection might be to permit the
[analysis, testing, presentation, or other] phase(s) of my project to
constitute my project in its entirety. The outstanding phase(s) [e.g.,
implementation] of my project would in such case be completed outside the scope
of the capstone project. Upon approval, such redirection would represent my
project in its entirety.
Literature Review
I performed the following literature review
concerning the value in producing my project:
Books/Publications
- Siviy,
Jeannine; Penn, Lynn M.; Harper, Erin (December 2005) Relationship Between CMMI and Six Sigma Retrieved on
This article focuses on the similarities between CMMI certification and Six Sigma. I found that this article will be helpful to show the advantage of obtaining standard certifications, such as CMMI. It illustrates the fact that a manual, such as I will be creating, is the representative of the foundation of reproducible and documented procedures. These procedures act as tools for communication, training, and to ensure that there is a standard process. With a standard process you have more control over quality. The article shows that industry certification is vital to being competitive in todays technology based world.
- Various Authors (2005) Handbook for Conduction Standard CMMI Appraisal Method for Process Improvement (SCAMPI) B and C Appraisals, Version 1.1 Retrieved 23 April 2006 http://www.sei.cmu.edu/publications/documents/05.reports/05hb005.html
This handbook is very important to my project as it shows what criteria I will need to make sure my manual meets in order to pass a CMMI audit. The history of why CMMI certification is very important to my project. It explains how the standard were created and why they are necessary. The standard will help to build your team and the quality of their work as we are all on the same page. They will also help to prevent miscommunication or the ability for someone to not know something as simple as what our requirements for a delivery are. The ability to reference documented procedures will reduce the amount of mistakes. Another important reason to complete my project is that it will be easier to set standards for the other codes and contract firms that we work with to have the same documentation.
Internet Review
- The CMMI Concept posted on
informit.com
http://www.informit.com/articles/article.asp?p=169102&rl=1
This article is an excerpt from the book CMMI Distrilled: A Practical Introduction to Integrated Process Improvement by Dennis M. Ahern, Aaron Clouse, and Richard Turner and published by Addison Wesley Professional. Although this is an older article it is the perfect place to start for an understanding of the purposed and levels of CMMI. This is an excellent example of the benefits that companies who are already CMMI certified have achieved. The fact that many CMMI companies will only work with other companies that hold the same certification will have similar business strategies. This again illustrates how the documentation of procedures will increase the level of quality while reducing the amount of risk.
Appendix
The following appendixes would be added to the
Integrated Action Learning Project Final Report to provide a sample of my work
and to evidence satisfactory project completion:
Appendix
A: Procedural Template