RICHARD E

RICHARD E. (GENE) NORMAN Phone: (262) 751-9667

Fax (815) 327-1676

EDUCATION: B.A.-Economics, Roosevelt University-Chicago

MILITARY SERVICE: United States Navy, Rank: Lieutenant

EMPLOYMENT OBJECTIVE: A responsible position in software development and/or administration.

SUMMARY OF EXPERIENCE

Gene is a Systems and Applications Programmer with lots of experience including creating software capable of running at high transaction volumes.. His industry experience includes Banking, Insurance (Health and Mortgage), Manufacturing and Software Products

Technical Skills Summary

Skill	Years Used	Personal skill rating (0-3) where 3 = expert	Year last used
Assembler (ALC, BAL)	10+	3	2005
COBOL	10+	3	2006
JCL	10+	3	2006
DB2	10+	3	2004
IMS DB/DC	5	2	2001
Visual Basic	5	2	2006
MS Office (All Apps)	10+	3	2006
ChangeMan/Endevor	4	2	2006
FileAid/File Manager	5	3	2006
MVS-OS/390-z/OS	10+	3	2006
TSO/ISPF	10+	3	2006
VSAM	10+	3	2006
ISPF Dialogue Mgr	10+	3	2005
CICS	7	2	2006

EMPLOYMENT HISTORY:

WISCONSIN STATE ELECTIONS BOARD, SVRS Deployment Specialist,
201 W Washington Avenue, P.O. Box 7984, Madison Wisconsin 53707-7984 Jul 2006-Present

Responsibilities: Instructed and assisted County, City, Village and Town clerks in the use of Statewide Voter Registration System (SVRS) software which was written by Accenture. In addition to Voter Registration the system provided for Election Management including setting up contests for offices, managing nominating petitions, adding candidates to contests. The system also included the recording of which voters voted in a particular election.

TEKsystems, Inc., Contractor

5100 East Park Blvd, Ste 120 Madison, Wisconsin 53718 Jul 2005-Present

Responsibilities: Insurance Claims, supported existing system for payment of Medical Assistance Claims, Automated FTP process to move data to Business Objects Database. WCDP (Wisconsin Chronic Disease Program), Automated FTP of Drug Formulary, created 2005 1099s, Supported Claims system, Rotated into production support for all systems running for the Wisconsin Dept. of Health and Family Services

Skills/Hardware/Software: COBOL, Assembler, VSAM, CICS, JCL, MS Office, Endevor, CA-7

COMSYS, Inc., Contractor

One Lincoln Centre Suite 800 Oakbrook Terrace, IL 60181 Jul 2004-Jul 2005

Responsibilities: ENDEVOR Exit Conversion. Client had ENDEVOR Exits (2 and 7) and other software written in Assembler Language (BAL, ALC). Rewrote programs in COBOL to perform the same functions..

Skills/Hardware/Software: COBOL, , CICS, DB2, ALC, ISPF Dialog Management, Control-M

FRANTIC COMPUTER QUESTIONS ANSWERED (Part Time), Owner

877 Taft Terrace, Hartford, WI Sept. 1999-Present

Responsibilities: Using Visual Basic, Microsoft Access and Microsoft SQL Server, created tables, modified queries, forms and reports for Custom Mold, Inc. Customized a product called ERP 6.2 from Information Management Services. Taught classes in MS Word, Excel and Access 2000 to employees of Milwaukee County. Skills/Hardware/Software: MS Office, Word, Excel, PowerPoint, Access, Outlook, MS SQL Server,ERP 6.2, Visual Basic, VBA

TEKsystems, Inc., Contractor

2801 Crossroads Drive Suite 2000 Madison, Wisconsin 53713-1109 Nov 2003-Jun 2004

Responsibilities: TRIMACS Conversion. Wrote specifications for conversion of existing files and programs. Created new programs to process health care claims for the US Department of Defense. Included updates to online voucher processing and refunds/recoupment processing (online and batch). Provided consultation with DB2 SQL problems. Helped troubleshoot “too busy” DASD Volume.

Skills/Hardware/Software: COBOL, VSAM, CICS DB2, SQL ChangeMan

SERENA SOFTWARE, INC. ,Software Developer

2755 Campus Drive, 3rd Floor San Mateo, California 94403 Oct 2002-Feb 2003

Responsibilities: Application Performance Monitor. Worked on a Disabled Interrupt Exit (DIE), which monitored activity in a particular address space and scheduled a System Request Block (SRB) to collect information in DB2 address spaces. Wrote a prototype to monitor SQL activity in DB2 using the Instrumentation Facility Interface (IFI). Skills/Hardware/Software: Assembler, DB2, ISPF, IPCS, z/OS

EXACTA CORPORATION, Consultant

16595 West Bluemound Road, Brookfield, WI 53005 June 2001-Oct. 2002

Responsibilities: As a contract programmer worked for two clients on a full time basis.

USBANK (FIRSTAR) Dec. 2001-Oct. 2002

Responsibilities: Data Center Close: Closing the USBank Datacenter in Milwaukee required converting thousands of jobs to execute under new standards. A significant part of this conversion was changing the use of the Extended Catalog Facility (ECF) to use standard GDG processing. Some of the functions provided had to be made available to the Automated Clearing House (ACH) system also. Skills/Hardware/Software: Assembler, DB2, Changeman, CA-7, CA-11

G.E. MEDICAL SYSTEMS June 2001-Dec. 2001

Responsibilities: Revenue Recognition: The aim of project was to change automated recognition of revenue from the time of transfer of ownership to the time of complete shipment. This involved modifying existing CICS-DL/I programs to associate a percentage of revenue with a given class of material. I also modified the downstream systems to store and report accurately.

Responsibilities: GIB Modified CICS-DL/I program to pass new data to this application. Co-designed programs to process the newly captured transactions and update a DB2 Database appropriately and programs to recognize a shipment event and create records to be used to create an email to the appropriate people. Skills/Hardware/Software: IMS DB.DC, COBOL, CICS, DB2, SQL, SPUFI, IBM 3090, ISPF, TSO

PLATINUM TECHNOLOGY/COMPUTER ASSOCIATES, Product Developer

1815 South Meyers Road, Oakbrook Terrace, IL 60181 July 1995-April 2001

Responsibilities: Platinum Subsystem Analyzer-(Monitors DB2 activity) Created a batch reporting facility which reads the VSAM data stores and creates reports of activity by Database, Tablespace, Table, Indexspace and Dataset, Also Buffer Pool and Volume activity. Optionally unloads data into a file which can be loaded into DB2 tables for further analysis.

Responsibilities: Platinum Thread Terminator-(Terminates runaway DB2 threads) Took a successful pilot and made a product from it. Wrote ISPF dialogs, added the capability to terminate multiple threads with a single request. Enhanced security by optionally invoking the MVS Security Access Facility (allowing customers to control access using RACF, ACF2 or Top Secret). Created a monitor to terminate threads based upon profiles. Skills/Hardware/Software: Assembler, COBOL, CICS, DB2, SQL, SPUFI, Access, MQ Series, REXX, Platinum Utilities, ISPF/TSO

DELUXE DATA SYSTEMS (Now eFunds), Information Systems Consultant

400 Deluxe Parkway, Glendale, WI 53209 July 1985-July 1995

Responsibilities: Database Logical and Physical Design, for the Electronic Benefit Transfer (EBT) System. The EBT system authorizes the distribution of government benefits through the use of magnetically encoded cards. The EBT system runs on three platforms, IBM compatible PC's Windows for display services, IBM 3090 systems using DB2 for "Back Office" functions, and a TANDEM system using Non-Stop SQL for transaction authorization. Responsibilities planning for non-disruptive introduction of change into a system with a 98+ percent uptime requirement, design and implementation of batch processes to stabilize data file sizes and maintain referential integrity across platforms. Test Coordinator and Data Administrator of the EBT System. Architect for the Authorization Processor. The AP authorizes financial transactions from ATMs, bank tellers and POS devices. In addition provides facilities for maintenance of files used in the authorization process including batch file and on-line maintenance. Skills/Hardware/Software: Assembler, COBOL, DB2, SQL, SPUFI, TAL, NON-STOP SQL, REXX, MS Word, PowerPoint, Excel. IBM 3090, VTAM, CPIC, VSAM