I n t e r n e t Connectivity troubleshooting guide. The basic idea is to make a usable HTML tool that logically outlines the debugging process: A Flow chart is the end goal. A flow chart GIF, with links to the underlying debug logic. These links, as links are modular. So, an initial barebones template can be fleshed out and improved and developed without altering the initial logical flow. The central challenge is providing only nessecary infor- mation. No wild links to every- ware and no ware all at once. Designed for use while live on the phone with customers. Only the relevent information can be given. The rule based huristic of troubleshootibng lends itself to this type of tool development. In essence, what is proposed is a simple, graphical expert system. Traditional infrence engines use complex natural language query front ends. GIFs and HTML links are this tools interface.