Deadicated can be contacted for information as well as any questions and concerns at (800)-777-7272. We can also be reached via e-mail by sending messages to: Contactdeadicated@aol.com Please allow 2-5 business days for shipping and handling to be processed- detailed and updated tracking information should be sent within this time. Accepted methods of Payment: PayPal & all major credit/debit cards are accepted by Deadicated as payment options (Visa, Mastercard, Amex, Discover). Our store hours of operation are as listed: Mon-Fri: 10am-9pm Sat: 10am-10pm Sun: Closed (Sorry!)