Jon-Erick R. Miller
Bethlehem, P.A.
[email protected]

OBJECTIVE:
                     My objective is to make contributions toward the success of a
                       company  that will allow me to grow with it,  and fulfill mutual goals.  
                 
EDUCATION:-----------------------------------------------------------------------------------------
                        
1997-2000     East Stroudsburg University           East Stroudsburg, PA
                         Bachelor of Science-Sport Journalism and Broadcasting
                        
- 3.2 Grade point average, Stroud Yearbook Sports Editor, Staff Sports
                             Writer for Stroud Courier, ESU Presidents Award 1998-1999.

                         1994-1997    
Northampton  Community College          Bethlehem, PA
                         
Associate of Arts in General Studies
                          -
Staff Writer for "The Commuter" Student Newspaper, Transfer to
                             East Stroudsburg University.

INTERNSHIP:---------------------------------------------------------------------------------------
                        
1/24/00-4/14/00       WNEP CHANNEL 16                          Moosic, PA
                      
  Full-time Sports Department Internship
                         
-Duties included: writting scripts, editing video highlights, monitoring
                           the Associated Press News Wire, camera work, various interviews.
EMPLOYMENT:-------------------------------------------------------------------------------------
                      
3/04 to present      PROGRESSIVE INSURANCE           Allentown, PA
                   
    Claims Adjuster
                    
    -P.A. Licenced Automobile Appraiser.
                          -Third party Liability Claims- Injury Claims
                          -Body Shop repair negotiations
                          - Lehigh Valley Vehicle Total Loss Specialist
                           - P.A. Licenced Notary
                          *Area/State leader in Progressive's Network Bodyshop repair referrals

                          

                       
5/00 to 3/04         ENTERPRISE  RENT-A-CAR           Bethlehem, PA
                      
Branch Manager
                       
-Monitored and directed all office activities.
                     
-Consistent leader in sales and performance in the Eastern PA region.
                     
-Resolved customer complaints and disputes as they arose during the
                           car rental process.
                      
-Active trainer of new employees
                      
-Executed and developed branch sales and marketing plans
                           for prospective and current clients.
                         -Maintained the Accounts receivable list for branch. Included collection
                           of funds from third party accounts, Insurance companies, and
                           corporations.
                         -Set monthly goals for my branch according to business trends.
                         -Maintain superior customer service levels for branch; rated monthly
                           and compared to other branches.
                        
                    
  
AWARDS RECEIVED/ ACTIVITIES:--------------------------------------------------------------
                       
William Denofa Football Award-Freedom High School (1994)
                       
"I Dare You" Leadership Award 1994
                          "Who's Who Among American High School Students" (1993, 1994)
                          4-H Ambassador from Pennsylvania to "Citizenship Washington
                          Focus"(1993)
                         National and regional 4-H Conferences and Functions (1992-present)
                         Certified NRA Rifle Instructor & Range Safety Officer (1997-present)


REFERENCES----------------------------------------------------------------------------------------
                      
References will be furnshed promptly upon request.
----------------------------------------------------------------------------------------------------------
                                     
                                    
I request serious inquiries only please.


                      
                                           
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