Work Experience |
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District Coordinator
April 2019 to Present
- Project manages new customer onboarding.
- Oversee and maintain daily district shipment log.
- Cross-collaborate with internal team members on special projects
Billing Representative
February 2012 to April 2019
- Transmit and manage individualized shipment needs for a Fortune 500 company.
- Ensure timely and accurate processing of customer invoices.
- Research and resolve customer billing issues.
Operations Support Representative
February 2007 to January 2012
- Arranged and scheduled carrier pick-ups for Southbound North American returns.
- Prepared and updated BOLs and transmitted PODs.
- Maintained and updated storage of shipping records.
- Managed office supplies and inventory.
Education
Northeastern Illinois University, Chicago, IL
Bachelor of Science in Management
December 2021
Relevant Coursework: Accounting, Management, Business Ethics, Economics, Creative Writing and Business Law.
Previous Software and Information Systems Experience
- SAP
- Clarizen
- Citrix
- Salesforce
- SCM
- Project Management
Skills & Abilities
- Fluent in Spanish and English.
- Proficient in Microsoft Office 2010.
- Strong experience in data entry and record maintenance.
- Adaptability to changes in work pace and volume.
- Outstanding customer service skills.
Certifications
- TSA, Indirect Air Carrier Standard Security Program (IACSSP) trained and certified.
- CPR and AED certified. (American Heart Association)
Hobbies
- Singing
- Painting
- Home Improvement
Objective
Dedicated candidate with 10+ years of experience in the Transportation and Logistics industry, looking to obtain an administrative position in a competitive 3PL company.
Short Term and Long Term Goals
I would like to complete my degree within the next year and a half, improve my communication skills and gain more on the job experience to attain a leadership role.
My ten year plan is owning my own business. |
