240th Quartermaster
Battalion
Pre-Deployment Handbook
Military Life
Updated:
1 DEC 03
*This handbook is to
be used as a reference guide along with the Fort Lee Directory. A copy of the Fort Lee Directory is available
from the Army Community Service office.
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DEPARTMENT OF THE
ARMY
HEADQUARTERS,
240TH QUARTERMASTER BATTALION
3300
B AVENUE
FORT LEE, VIRGINIA 23801-1708 |
12 September 2002
To the Spouses and Family Members of “Proud to Serve” Soldiers,
I appreciate your service and your
soldier’s service to our nation and our Army organization – the 240th
Quartermaster Battalion, the Army’s “Proud to Serve” battalion. You are what makes our nation, our Army and
our battalion great.
You and your soldier (your husband, wife,
father, mother) belong to a unique Army battalion, with a mission to receive,
store, issue and transfer bulk fuel products.
Being an exclusive Army asset, we are required to always be ready to
fulfill our nonnegotiable contract with the American people - to be ready to
deploy, fight and support our Nation.
Today “Proud to Serve” soldiers are deployed to various parts of the
world supporting our Nation’s war on terrorism and are also deployed to various
states supporting domestic law enforcement agency counter-drug efforts.
Due to the battalion’s high operations tempo and deployments,
I want to ensure communication with you while your soldier is at home and when
your soldiers is sent to conduct missions elsewhere (deployed). I want to ensure that you receive
information to include updated phone trees and newsletters both on a company
and battalion level. Being a military
spouse or family members is a matchless lifestyle; however, there is plenty of
common ground and experiences amongst all of us. I want you to be comfortable to call someone that understands
this unique military lifestyle and can help if you have questions, concerns or
need support.
In order to keep you informed and offer
support, I, other families and our soldiers need your help. I encourage you to volunteer or be involved
in your unit Family Readiness Group (FRG) to the extent you can. Your participation and involvement will help
keep information flowing and help new and old Army families alike. With all the world events, the time to
ask questions is now. I need your help
to get the answers, information and support to our families or get you the
information you need.
If you would like to volunteer, support,
need additional information or if you have questions while your soldier is
away, please contact your unit representatives or me. You can find names and numbers on the attached sheet. I have also enclosed some information
concerning Army Family Team Building Training
(Level
I), which is designed to enhance basic knowledge of Army life.
I am “proud to serve” with your soldier!
Sincerely,
Shawn Patrick Walsh
Lieutenant Colonel, U.S.
Army
Commanding
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DEPARTMENT OF THE
ARMY
HEADQUARTERS,
240TH QUARTERMASTER BATTALION
3300
B AVENUE
FORT LEE, VIRGINIA 23801-1708 |
Septiembre 12, 2002
A los
Conyugues y Familiares de los Soldados del “Proud to Serve” Battalion,
Yo les agradesco por su servicio, por el
servicio de sus soldados hacia nuestra nacion, nuestra organizacion el 240th
Quartermaster Battalion, y el Army’s “Proud to Serve” battalion. Ustedes son los que Constituyen a nuestra nacion, a nuestro army
y nuestro battalion.
Ustedes y sus familiares son parte de un
battalion unico en nuestro army, y con la mision de recivir, almacenar, proveer
y transferrir grandes cantidades de producto de petroleo. De esta manera somos exclusivos y esenciales
para el army. Nosotros estamos
requeridos a estar completamnte preparados para llevar a cabo nuestra mision la
cual no es negociable para nuestro estado Americano y el mantenernos siempre
preparados para transladarnos, combatir y brindarles apoyo a nuestra
Nacion. Hoy “Proud to Serve”tiene
soldados en varias partes del mundo en apollo a nuestra Nacion en la guerra
contra el terrorismo, de la misma manera tenemos soldados en varios estados de
nuestra Nacion ayudando a las agencias gubernamentales en contra la guerra a
las drogas.
Devido al alto en la cantidad de misiones yo deseo mantenerme
en comunicacion con ustedes ahora que nuestros soldados se encuentran aqui y de
la misma manera deseo continuar nuestra comunicacion cuando nuestros soldados
sean enviados a ser parte de alguna mision.
Yo deseo asegurarme que usted tenga la mayor informacion posible en la
cual incluya un listado de numeros telefonicos y una carta de informacion tanto
de la compania como de este su battalion.
El ser conyugue o miembro de la familia nos expone a una forma de vida
incomparable, por tal motivo hay muchas cosas en comun y muchas experiencias
diferentes entre nosotros mismos. Yo
deseo que usted se sienta satisfecho y comodo cuando se comunique con alguien
que pueda comprender y sepa entender la vida militar y que lo pueda ayudar si
tiene algunas preguntas, preocupaciones y si necesita apoyo moral.
En orden de que yo los pueda mantener
informados y ofrecerles mi apoyo, yo y otros familiares y soldados necesitamos
de su ayuda. Yo les exsorto a que sea
voluntaria(o) y que se envuelva en el grupo de la preparacion de la familia
(FRG) de la manera que se les sea posible.
Su participacion y envolvimiento ayudaran a mantener a las familias bien
informadas. Con todos los
acontecimientos que estan ocurriendo este es el momento mas indicado para
hacer preguntas. Yo necesito su ayuda
para conseguir respuestas, informacion y el apollo para sus familias o poder
conseguir la informacion que usted necesite.
Si usted desea puede ser voluntaria(o),
si necesita ayuda adicional o si tiene alguna pregunta mientras su soldado se
encuentra en alguna mision, favor de contactar a sus representantes en su unidad
o a mi personalmente. Usted puede
conseguir nombres y numeros telefonicos en la hoja adjacente. De la misma manera le envio informacion
sobre el entrenamiento del grupo para enriquecer a las familias en el Army, el
cual es designado para aumentar el conocimiento basico en la vida militar.
Yo me siento “Proud to Serve” con su
soldado!
Sinceramente,
Shawn Patrick Walsh
Lieutenant Colonel, U.S.
Army
Commanding
240th
QUARTERMASTER BATTALION
HEADQUARTERS AND HEADQUARTERS COMPANY
Lineage
and Honors Statement
Constituted 13 January 1941 in the
Regular Army as the 240th Quartermaster Battalion
Activated 1 June 1941 at Camp
Livingston, Louisiana
Reorganized and redesignated 16 June
1942 as the 240th Quartermaster Service Battalion
Battalion broken up 15 February 1944
and its elements reorganized and redesignated as follows:
Headquarters
and Headquarters Detachment as Headquarters and Headquarters Detachment, 240th
Quartermaster Battalion
(Companies
A, B, C, and D as the 3250th, 3251st, 3252d, and 3253d Quartermaster Service
Companies - hereafter separate lineages)
Headquarters and Headquarters
Detachment, 240th Quartermaster Battalion, inactivated 22 November 1945 in
France
Activated 1 June 1966 at Fort Lee,
Virginia
Reorganized and redesignated 15 April
1971 as Headquarters and Headquarters Company, 240th Quartermaster Battalion
CAMPAIGN PARTICIPATION CREDIT
World War II
Algeria-French Morocco
Rome-Arno
Southern France (with arrowhead)
Rhineland
Vietnam
Counteroffensive, Phase II
Counteroffensive, Phase III
Tet Counteroffensive
Counteroffensive, Phase IV
Counteroffensive, Phase V
Counteroffensive, Phase VI
Tet/69 Counteroffensive
Summer-Fall 1969
Winter-Spring 1970
Sanctuary Counteroffensive
Counteroffensive, Phase VII
Southwest Asia
Defense of Saudi Arabia
Liberation and Defense of Kuwait
Cease-Fire
DECORATIONS
Meritorious Unit Commendation (Army),
Streamer embroidered VIETNAM 1967-1968
Meritorious Unit Commendation (Army),
Streamer embroidered SOUTHWEST ASIA
Army Superior Unit Award, Streamer
embroidered 1986
DISTINCTIVE UNIT INSIGNIA
SHIELD: Buff, a bar with wavy
grooves filled by a gear wheel sable.
CREST: None.
MOTTO: Proud to Serve.
Buff is the primary color traditionally
associated with Quartermaster units. The basic mission of the Battalion is
planning, controlling, maintaining and regulating the supply of gasoline and
petroleum is symbolized by the black gear and the wavy red bands.
DISTINCTIVE INSIGNIA
Two red wavy bands passing horizontally
through a black gear. The motto PROUD TO
SERVE is black on a gold scroll. The sample of the distinctive insignia was
approved for wear on 17 March 1967.
Family Readiness Team
240th Quartermaster
Battalion Bldg.#8536 Phone
Battalion
Command 765-3189
240th
QM BN Family Readiness Team [email protected]
www.geocities.com/frg240th
HHC QM CO
Company
Command 734-6947
58th QM CO
Company
Command 734-6868
109th QM CO
Company
Command 734-6440
267th QM CO
Company
Command 734-6074
What Is A Family Readiness Group (FRG)?
The basic idea behind
a FRG is that soldiers and families benefit from helping one another cope with
the rigors of Army life, particularly the strains of frequently relocating,
having to keep families going while the soldiers are deployed, and the crises
of life (e.g., injury or death of a partner, divorce, and injury or death of a
child).
The Army defines a
FRG as a company-level or battalion-level organization of officers, enlisted
soldiers, civilians, and family members who volunteer to provide mutual social
and emotional support, outreach services, and information to their fellow
soldiers and family members (i.e., those who belong to the unit, have a
significant relationship with a soldier in the unit, or the FRG chooses to
"adopt"). In other words, there is a spirit of inclusion here that
does not stop with just the spouses of unit soldiers. FRGs welcome those who
have an interest in the unit (e.g., civilian employees, retirees, soldiers'
parents, and boyfriends and girlfriends of single soldiers), need its services,
and/or are willing to help the FRG meet its goals. The term we will use to
describe the whole collection of individuals eligible to belong to the FRG will
be "the unit family."
The Army recognizes that helping families is its moral obligation and in its best interest. Families that can cope with (and in many instances actually enjoy) Army life are more likely to contribute to the community, allow their soldiers to do their Army jobs well, and encourage their soldiers to remain in service. The best help for families is frequently that given by peers as they, together, learn how to handle various aspects of Army life. Hence, the Army mandates that each unit commander establish and support a FRG.
What a Family Readiness Group (FRG) is not
Years of research and
personal experience with Family Readiness Groups show that FRGs are most effective
when they are run in a non-hierarchical manner. Conversely, they are destined
to fail if they merely mirror the chain of command and serve as another
top-down communication mechanism. FRGs are successful when soldiers (at all
rank levels) and their family members feel supported and valued. Experience
shows that this objective is achieved when each FRG leadership position is
filled by the "best person for the job" rather than on the basis of
seniority or rank of the FRG member's spouse. Rank should not be a
consideration in who fills offices nor in who feels welcome. Some families, particularly those who are
new to the Army, get the mistaken idea that the FRG is some form of
psychological or psychiatric group therapy. Because they do not consider themselves
to be mentally ill, they feel that they should not be a part of such a group.
It is important to communicate with families in such a way that they get a
clearer idea of what FRGs really are. The kind of help that FRGs provide is the
kind of help that we all need and try to get every day: good information to
help us plan, an opportunity to make friends, help with Army bureaucracy (if
needed), and a chance to have some fun and talk through what may be on our
minds. Good information and friends who provide each other needed emotional
support and shared labor to meet daily tasks can and should be what FRGs are
all about. And these are the very things that Army spouses need to cope
successfully with all of the phases of Army life.
“Deployed soldiers
say family readiness groups work”
by Joe Burlas
BAGRAM, Afghanistan (Army News Service,
April 11, 2002) -- While thousands of Reserve and active-duty soldiers are
deployed in the Central Command area of operations as part Operation Enduring
Freedom, their families are being well cared for and kept informed.
That observation was made by more than
a dozen soldiers in Uzbekistan and Afghanistan when Army Chief of Staff Gen.
Eric K. Shinseki visited the area April 6.
The only concern a group of 17 enlisted
troops breakfasting with the Shinseki at an undisclosed location in Uzbekistan
voiced was that their families wanted to know when they would return home. At
the same time, they said both they and their families were proud of what they
were doing as part of Enduring Freedom far from home. The soldiers also said
their unit family readiness groups were a great help to their spouses.
Shinseki acknowledged that not knowing
when they could expect to return home was a valid concern and promised to get
an answer back to them soon.
Family support groups first started
appearing in the early 1990's when thousands of National Guard and Army Reserve
soldiers were called to active duty to support the Gulf War. Many
reserve-component units were initially overwhelmed by phone calls from family
members seeking services the Army offered but spouses didn't know where to
access them. Once established, unit FSGs acted as a focal point to pass that
information on and information between the deployed soldiers and families.
Senior Army leadership has recently
started to call these unit groups family readiness groups. Shinseki explained
the rationale behind the name change at a Spouse Orientation and Leadership
Development meeting held in Washington, D.C., in February. The term "readiness"
stresses the need for units to be proactive in preparing soldiers and their
families for the possibility of deployment, rather than reactionary when a
deployment occurs, Shinseki said.
For Sgt. 1st Class Samuel Denegall, a
supply support activity noncommissioned-officer-in-charge with the 5-30th
Supply and Support Battalion at Bagram Airfield, a well-functioning unit FRG
back at home means his unit gets video-taped messages from loved ones at least
once a month. It also means his wife has a reliable network of others in
similar circumstances to fall back on if she needs help at home, he said.
"My wife and daughter are very
proud of what I am doing over here," Denegall said. "They know I am
doing fine because I get to talk with them on the phone several times a week.
My wife also knows I am doing fine because she attends family (readiness) group
luncheons and meetings where they discuss how we are doing."
Knowing that his unit FRG is there for
his family, Denegall said, allows him to enjoy what he thinks as his greatest
achievement in a 21-year Army career -- training new troops who have never
worked in a supply support activity to support warfighters conducting real
combat missions.
Cpl. Jamaison Pilgreen, a Firefinder
radar specialist with the 2-15th Field Artillery Battalion at Bagram said his
wife gets calls from his unit's FRG but hasn't attended any of its functions
yet.
"She's pretty
independent -- she works and lived by herself for five years before we got
married," Pilgreen said. "Still, it's nice to know the family
(readiness) group is there if she needs it."
240th Quartermaster Battalion “Lily Pad”
The 240th QM BN has a Family Resource Room,
“Lily Pad”, located at 240th QM BN, Bldg. 8536. The purpose of the Lily Pad is to have a
specific location where resources are kept and families can gather during times
of deployment.
We offer many resources for you! We have Internet access for email, web cams for video and voice
conferencing with your deployed spouse, video and digital cameras to take
pictures and email or send a “We miss you” video.
All company FRG Leaders has access to the Lily Pad. All that is required is contacting your FRG
Leader to schedule a date and time in advance and to notify them of your
purpose so the room can be arranged and set up in advance of your arrival.
For resource information, we have information on all
programs on Fort Lee. We can provide
you with information about your Company or Battalion. If you’re seeking resources that can help solve a situation, we
can help guide you to the source. We
have books and toys for the children to play with while you are using the
Resource Room.
We hope you take advantage of this wonderful opportunity
that has been provided for you and we look forward to seeing you there!
To reach all Family Readiness Group
Leaders and the
240th Family Readiness
Team
Web Site information can be found at www.geocities.com/frg240th
Our email address is [email protected]
PRE-DEPLOYMENT CHECKLISTS & INFORMATION
Important Documents &
Records:
Frequently, official documents are required in the military
to accomplish business or to take advantage of a benefit. For this reason, military families should
have an organized file in a safe place containing copies of official records
and certificates. Some official papers
are not easily replaceable and should be kept in a fireproof box and, if
possible, secured.
Some examples of important documents are:
·
Marriage, birth, baptismal and death certificates
·
Shot records
·
Citizenship papers
·
Adoption papers
·
Passports, Visas
·
Life, Health and Auto Insurance Policies
·
Wills & Power of Attorney
·
Credit card agreements and account numbers
·
Copies of installment contracts and loan papers
·
Leave and earnings statements (LES)
·
Saving bonds, stocks, CD’s, etc.
·
Real estate documents, documents of rent or ownership of
land, lease, mortgage, deed or promissory note
·
Court Orders relating to divorce, child support and custody
·
Social Security Numbers for all family members
·
Titles to automobiles
·
An extra set of keys to house, cars, mailbox, etc.
·
Bank account information
·
Military records and orders
·
Income tax records for previous years
* Check all family member Military ID cards for expiration
dates.
Safety & Security:
Safety and security should always be a consideration on a
daily basis, but when the soldier is deployed, you may need to take additional
precautions.
Basic
facts which have proven to be true
·
There is no such thing as a criminal face.
·
Many criminal acts are not premeditated.
·
Crime is an equal opportunity occupation. Take precautions with any stranger.
Security
around your home
·
Keep outside doors and unattended windows locked at all
times. Good exterior lighting will also
discourage crime.
·
Do not automatically open the door to anyone who
visits. Establish the person’s identity
and purpose first. Request to see
identification. If someone asks you to
use your phone, you can place a call for someone without opening the doors.
·
Do not volunteer information over the phone. Even if you know the soldier will be
deployed for a long time, take a message.
Try to leave the impression that someone is with you. Do not discuss deployments with strangers or
where someone can overhear your conversation.
·
If someone is leering at you through a window, remain calm,
act natural, go to a phone and call the police or MP’s. If it’s dark, turn a light on and stay
inside until help arrives.
·
Avoid all unlit areas at night, even in the backyard.
·
Do not post “yellow ribbons” around your home or other
objects to identify that a military member is deployed and not home.
Security
for traveling
·
Before you leave your house make sure all doors and windows
are locked. Leave a house key with a
trusted neighbor so they can check things out occasionally.
·
Make an arrangement with your neighbors to watch out for
each other’s houses.
·
Make arrangements to either have your mail held at the post
office or to have a neighbor pick it up along with newspapers and flyers.
·
If you will be gone for a long period of time, have someone
cut the grass when it needs it.
·
When traveling, keep your car doors locked.
Tornado
Safety Rules
A
tornado watch: tornadoes are expected to develop
A
tornado warning: a tornado has been sighted
When a tornado approaches, your immediate action may mean
life or death. Seek inside shelter and
stay away from windows. In homes,
apartments and small buildings go to the basement or to an interior part of the
lowest level (a closet, bathroom) of the home.
Get under something sturdy.
If you are in a vehicle, leave your vehicle and go to a
substantial structure. If there is no
structure nearby, lie flat in the nearest ditch, ravine, or culvert and shield
your head with your hands. Do not try
to outrun a tornado with in your vehicle.
Safety & Security:
Additional Situations
Notification of
illness, injury or death
It is a fact of life that the military can be a dangerous profession. If there is an incident in which a soldier is injured, there are specific procedures in informing the spouse.
People who intend to cause you harm will use this opportunity, while your spouse is not home, to use your emotions and fears to hurt you and your family. Please know the procedures that the Army follows in notification of any injury, death, or missing in action.
DO NOT LISTEN TO RUMORS. If you hear a rumor that either your spouse or another soldier has been injured, wounded, killed, or missing in action immediately call the Rear Detachment Commander immediately! (See page 7)
Notification of minor
injuries on a deployment will probably be made through the Family Readiness
Group or from a direct call from the soldier.
If your spouse is
seriously injured or wounded, you will be notified by the chain of command in
your spouse’s unit. Do not be fooled by
phone calls from people claiming to be medical personnel informing you that
your spouse has been admitted to a certain hospital. Unfortunately, this is a common trick used to lure you away from
home in order to rob you.
It is important to
know that a death notification will come from the command of your spouse’s
unit. This notification will be in
person. A soldier in uniform of equal
or higher rank usually accompanied by a chaplain will come to your home. Notification
will not come in any other source. Again,
unfortunately this is a common trick used to get into your house. If you are ever in doubt, please do not open
your door! A simple phone call to the
MP’s or local city police department to check out the situation is a safe
solution.
Sending Mail Overseas:
We highly encourage you to use the unit’s
return address on all mail going overseas, even if it’s an APO address. The units will be aware that spouses are
using the unit’s return address in case the mail does come back to the unit.
Please encourage
other family members to do the same.
What Is An Alert and Why Do They Happen?
Units or individuals
may be alerted to deploy at any time.
Many alerts are for training or practice. Deployments are usually scheduled in advance, but sometimes they do
happen with very short notice. It is
important to have your family matters in order at all times to take care of
unexpected situations that may come up during short notice for deployments and
separations.
If a unit or
individual is alerted to respond to a deployment or crisis situation some
information may not be immediately available to you due to the nature of the
situation and for security reasons.
This information security works to protect your spouse, and is not
because the chain of command or the spouse does not want you to know. Keeping information from families is only
necessary when the release of critical information could endanger soldiers’
lives or jeopardize their mission. The
unit will make every effort possible to keep you informed as quickly as
possible.
If there is an alert
your spouse will probably not be able to call you, so look for alternative
sources of information (i.e. the radio or CNN). While these sources are helpful, do not assume that what was
reported necessarily applies to your spouse’s unit, or is 100% accurate. These sources provide an overall generic
picture.
If there is an alert
or deployment you should not do anything which could compromise the security of
the troops deploying (i.e. calling the media).
The Public Affairs Office (PAO) is the only agency that will release
official information to the media.
Be aware and cautious
of rumor mills. Rumors are destructive
and should be brought to the attention of the chain of command or FRG Leader
for clarification. The best information
is that which is provided to the soldier and family members through the chain
of command or FRG. Pre-deployment
briefings are held to inform the soldiers and the family members of necessary
information received that could be a rumor. By participating in FRG activities, attending FRG meetings and
pre-deployment briefings, family members will get to know the individuals who
have volunteered to be point of contact or representatives and will feel comfortable
enough to call anyone one of these individuals to ask for assistance or offer
assistance.
Dealing With Typical Problems
Something goes
“bump in the night”
Could that strange
noise at my window be a burglar? Was it
just an old tomcat on the prowl or a noisy shutter? These thoughts might go through the minds of family members when
their spouse is not home. What should
you do to set you mind at ease?
Strange noises, out
of the ordinary that cannot be explained or accounted for should be reported to
the MP’s or police. Explain the
situation to the MP’s or police and they will handle the rest by checking the
area. If in doubt, call the MP’s or
police!
An emergency
occurs in which you must leave your children
This is a perfect
example of having people you can trust to call on. If your friends are not available, you can resort to the phone
trees for your unit. After duty hours
and on weekends, you can get in touch with the duty chaplain through the Group
Staff Duty Officer at 734-6474.
You have to
contact your spouse in an emergency situation
In case of serious
injury, illness or death in the family, you should contact the American Red
Cross at 734-6371 (see page 20). After
duty hours, 734-7608. The Fort Lee
operator can also connect you (733-3000).
The American Red Cross will explain to you everything you will need to
do. Your spouse will be notified of the
emergency through the American Red Cross.
For other types of
emergencies, get in touch with your unit FRG Leader or Rear Detachment
Commander.
You have a critical
need to go somewhere, but have no transportation
Neighbors and friends are a great resource for such things. Trade babysitting or dog watching for transportation. Try scheduling necessary outings when transportation is more readily available. Make use of public transportation or if you live on post, the shuttle service.
What Happens If….
An ID card is lost
Call the ID card section first at 734-7347, Bldg. 8024. You will need to bring your marriage certificate, picture ID, child’s birth certificate, and a POA (power of attorney).
You need legal
assistance
Legal assistance is
provided through the JAG at 765-1500, Bldg. 1108 1st Street. You may make an appointment for help with
many legal matters including adoption, immigration, name changes, rights,
contracts, notarizations, power of attorney, taxes, wills, survivor benefits,
and more. Services are provided free of
charge and are handled confidentially.
You need food, bill payment, urgent repairs, and utilities
or rent payment, but have no money
In a crisis situation, after duty hours call the chain of concern, or the duty chaplain for assistance. During duty hours contact the Rear Detachment Commander to assist you with AER (Army Emergency Relief).
You have not heard
from your spouse in a long period of time
Sometimes
your spouses will have many opportunities to speak with you or email and
sometimes not. Mail often to and from
your spouse may be slow for simple logistic reasons.
If you are extremely
concerned or are having a difficult time dealing with the predicament, your FRG
Leader, the duty Chaplain, or the Rear Detachment Commander can help.
Your child has a
problem adjusting to “Daddy/Mommy” being away
Counseling and advice is available from the social work office, the Chaplain, and ACS (Army Community Service) on how to manage this common problem.
You get really
depressed
First of all, you’re not alone. There are many different ways to brighten the days and help to make the separation time go by faster. You could join the activities of an organization, take a class in something that interests you, do something for yourself that day, and do something to brighten someone else’s day. Maybe go to the park, do something with a friend, go to the gym, and participate in the Company and Battalion get-togethers and Family Readiness Group activities. Do something different to give yourself a break!
You have a problem
and you’re not sure what to do
Call someone in the Chain of Concern. They will be able to point you in the direction of someone who can help.
PRE-DEPLOYMENT
CHECKLISTS & INFORMATION
Fort Lee Chapel Locations and
Numbers:
Installation
Chaplain’s Office Memorial
Chapel
1611 B Avenue, Bldg.
4005 Sisiky
Blvd., Bldg. 10600
734-6494
734-2505
Patriot
Chapel Heritage
Chapel
C Avenue, Bldg. 3614 C
Avenue, Bldg. 2607
734-6608/3383 734-2311/765-2592
Family
Life Center Spiritual
Fitness Center
Sisisky Blvd, Bldg.
10600 16th
Street, Bldg. 3701
734-1331
734-3383/3330
Protestant
Services (Sundays)
8:30am Collective
Protestant Patriot Chapel
8:45am Collective
Protestant Heritage Chapel
10:15am Collective
Protestant Memorial Chapel
11:15am Gospel Heritage Chapel
Catholic
Services
Saturdays
6:30pm Korean Mass Memorial Chapel 4th Saturday of each month
Sundays
8:00 Confessions Memorial Chapel
8:45am Mass Memorial
Chapel
10:00 Confessions Patriot Chapel
10:30am Mass Patriot
Chapel
10:30am Spanish Mass Patriot Chapel 3rd Sunday of each month
12:00pm Mass Memorial
Chapel
Monday-Friday
11:45am Mass Memorial
Chapel
Other Services:
Church of Jesus Christ of Latter Day Saints (LDS)
Church services held
off post on Sundays, 9:00am-12:00pm.
Meet outside the Patriot Chapel on Sundays at 8:15am. Meetings are held at the Patriot Chapel on
Mondays, 7:00pm-8:30pm, Thursdays 7:00pm-9:00pm and Sundays 2:00pm. For more information call 919-4494.
Jewish
Services
Fridays at 8:00pm and Saturdays at 10:00am at Congregation Brith Achim, 314 South Boulevard, Petersburg. For more information call 732-3968 (Rabbi Beck-Berman).
Islamic
Opportunities
Contact the Installation Chaplain’s Office at 734-6494 for more information.
Ecumenical
Post-wide Monthly
Community Prayer Breakfast is held the 2nd Tuesday of each month. Breakfast is at 6:30am at Memorial Chapel.
Agencies that are here for you
and your family
The American Red Cross
Location: 4310 Lee
Ave.
Office hours are
8:00-4:00 M-F.
Phone: 734-6371 or
734-6097
Web site: www.redcross.org
The American Red Cross provides services in emergency communications, health and welfare reports, and financial assistance for transportation in emergency leave situations. The toll free number to call in regards to an emergency situation is 1-877-272-7337.
The Army Community Service and Its Programs
Address: 1231 Mahone
Ave., Bldg. 9023
Phone: 734-6388
Hours of Operation:
Monday-Friday 0800-1700
Army Emergency Relief: (AER)
AER offers emergency
financial assistance to all Army personnel, active or retired and their family
members in the following categories:
- Food
- Rent
- Required Travel
- Utilities
- Essential car repairs
- Medical bills
- Funeral expenses
- Essential needs in the event that
pay is lost or not received
Direct Line: 734-7954
Army Family Team Building: (AFTB)
AFTB is a training
program designed to enhance overall readiness by preparing all Army personnel,
including family members, to function at the highest possible level with
minimal outside support.
Direct Line: 734-7083
Employment Readiness Program: (ERP)
ERP is designed to
maximize opportunities for initial and continued employment in both public and
private sectors for family members and assist family members and retirees in
overcoming obstacles to career stability caused by relocation.
Direct Line: 734-6393
Exceptional Family Member Program: (EFMP)
EFMP provides
medical, educational, advocacy and supportive services to those family members
who have either a medical, psychological or educational related special need. Enrollment in this program is mandatory and
is governed by public law and Department of Defense mandates.
Direct Line: 734-7952
Family Advocacy Program: (FAP)
FAP is designed to
break the cycle of abuse by identifying as early as possible and providing
preventive/educational programs for soldiers and family members.
Direct Line: 734-7585
Financial Readiness Program: (FRP)
FRP offers classes on
checkbook management, money management, and budgeting. FRP provides information on several other financially
related topics of interest to military families.
Direct Line: 734-7964
New Parent Support Program Plus: (NPSP+)
NPSP+ provides
intensive home visitation, mentoring, educational and support services to
families, prenatal to three years of age, as a means of preventing family
violence and enhancing parenting skills and family cohesiveness.
Direct Line: 734-6460
Victim
Advocate Services: (VA)
VA provides domestic violence victims with information and
referral services. Assists victims in
safety planning, helps victims through the legal process, and maintains linkage
to other community resources. VA trains
both military and civilians on domestic violence issues.
Direct Line: 734-6460
CHILD DEVELOPMENT CENTER (CDC)
10610 Yorktown Drive
The Child Development Center (CDC) provides quality early childhood programs designed to meet the developmental needs of young children. Services offered are:
|
Full Day Program All CDC programs are closed federal holidays & Post closings.
|
Kindergarten Before/After School
Program Before & after school care for children who attend either Harrison or South Elementary Schools. Preschool Children ages 3-5. Sessions are Mon-Fri, 9 a.m.-12 noon – either 2,3 or 5-day sessions are available. |
Hourly Care 8 a.m.-5 p.m. Cost: $3/per hour/per child. Call 765-3765 for more information. |
SPECIAL OPENINGS
The CDC will open for special functions held during evening hours. For additional information, contact the CDC Director at 765-3765.
FAMILY CHILD CARE
(FCC)
10612 Yorktown Drive
Family Child Care (FCC) is designed to meet the childcare needs of parents who prefer a small group setting in a home environment. FCC Certified Providers offer childcare in their on-post homes. The FCC program provides training and certification. The FCC Director, Training and Curriculum Specialist, Child Development Specialist and CYSD Home Economist monitor homes. Each FCC childcare home operates as a small business. Childcare fees vary according to contracted services between the childcare provider and the parent. FCC offers full-day, part-day, hourly, and extended hours care.
SCHOOL AGE SERVICES
(SAS)
10605 Yorktown Drive
Before/After School Program: Bus service is provided for the Prince George Schools of Harrison, South, Beazley and Walton. School Age Services (SAS) provides before/after school services for children 1st to 5th grades. The program is located in the Youth Center (YC) and hours of operation are 6-9 a.m. and 3:45-6 p.m. The program is open all day on school holidays and closed for Federal holidays.
Summer Fun: A full day program of activities is offered in the YC from June through August for children 1st through 5th grades. Hours are Mon-Fri: 6 a.m.-6 p.m.
* A state of the art computer lab, learning center, and youth library, located in the YC, are available to all SAS and Middle School & Teen (MS&T) members.
Hourly Care: School age hourly care is available on a space available basis during normal program hours. Child must be registered and appointments made in advance.
YOUTH SERVICES
Middle School
& Teen (MS&T) Program, 10605 Yorktown Drive
MS&T offers social, leisure and recreational
activities to 6th-12th graders.
Youth can meet with their friends and participate in various games,
tournaments, dances and trips. In
addition there are many special events and programs available throughout the
year.
MS&T is now an affiliate with the Boys and Girls Club and offers a variety
of new clubs and activities. Please
check the monthly MS&T calendar for program events.
MS&T membership is open to family members of active duty and retired military personnel and civilians working on Fort Lee. Membership is free after paying an annual CYSD fee of $15/youth or $35/family. Please call 765-3763 for more information.
Youth Sports,
Building 6008
Children/youth ages 4-18 are eligible to participate in the Youth Sports program. Tournament leagues and competitions are held throughout the year. Sports camps are offered during the summer.
SCHOOL LIAISON
SERVICES (SLS)
10612 Yorktown
Drive
The School Liaison Officer (SLO) provides information, support and assistance to military parents of school age children, K-12. This includes prior to arrival, upon arrival, while stationed at the installation and preparing to depart. The SLO also informs and represents the command on all school issues and has established partnerships with the local schools. Fort Lee is located in the Prince George County school district; therefore all children living on post attend Prince George Schools. Walk-ins are seen during the hours of 9 a.m.-12 noon. Afternoons are by appointment by calling 765-3850 or 765-3857.
OUTREACH SERVICES
(OS)
10612 Yorktown Drive
Maintains central enrollment information for all child/youth programs
Assists parents in locating off-post childcare and information from other installations
Assists in setting up parent co-ops and on-site child care for groups
Operates a toy lending library for special group functions
Welcomes and inprocesses all CYSD volunteers
Maintains a resource library for parents
For additional information contact the OS Director at
765-3851.
Special Note for all 240th
QM Battalion Soldiers & Family Members
Note: All Company
and Battalion FRG Meetings will be held in the 240th QM BN Classroom
located at Battalion. There is a
childcare facility, which has been inspected and approved for childcare through
the Child Development Center. Our
childcare volunteers are well trained and certified through the Child
Development Center.
All parents using the Volunteer Childcare facility during a
briefing must either:
- Have each child’s shot record
registered with the Child Development Center on Fort Lee.
- Provide a copy of each child’s shot record to the Childcare Coordinator upon entering.
Staff Judge Advocate
Legal Assistance
Division
Location: Bldg. 1108
1st Street
Hours: Monday,
Tuesday, Wednesday, Friday 8:30-4:30
Thursday
1:00-4:30
Legal Assistance
Attorneys may be seen on a walk-in basis each Tuesday morning from
8:30-11:30am. Emergencies are handled
on a walk-in basis. Notary services and
the preparation of powers of attorney are available on a walk-in basis.
Appointments:
765-1500
The Legal Assistance
Office can prepare wills, powers of attorney, leases, affidavits, Virginia
deeds, and can assist with off-post referrals, information sheets, military
administrative appeals and rebuttals, and other civil and military administrative
law matters.
Tax Assistance
Center
Location: Bldg. 1108
1st Street
Hours: M-F 8:30-4:30
(January-early May)
Walk-ins: Mondays and
Tuesdays 9:00-11:00 and 1:30-3:00
Appointments:
734-5282 or 765-1500
Tax preparation assistance,
form distribution and electronic filing are available.
Claims Division
Location: Bldg. 1108
1st Street
Hours: Monday,
Tuesday, Wednesday, Friday 8:00-12:00 and 1:30-4:30
Thursday
1:30-4:30
For information:
765-1512
Personnel with
information, assistance and the proper forms to submit claims against the
government.
Fort Lee Housing
Question, concerns,
or comment about Fort Lee Housing?
Email [email protected] and have an
answer from the Housing Chief in 5 days or less!
Important
Housing Phone Numbers
Housing Chief: Curt Savoy 765-1976
Family Housing Branch
Chief: Linda Garrett 765-1597
Property/EFMP
Manager: Teresa Guy 765-1963
Senior Agent: Loleta
Young 765-1962
Madison Park Agent: Jeanne Rainey 765-1959
Monroe Manor Agent: Dorothy Oliver 765-2016
Jefferson Terrace
Agent: Wendy Hunter 765-1956
Harrison Villa Agent: Charles Wilson 765-1305
Jackson Circle Agent: Jeana Mason 765-1961
Service Desk Orders Normal Duty Hours 734-5100
Emergency Service
Orders After Duty Hours 734-3627
Kenner Army Health Clinic
Refer to the Fort Lee
Telephone Directory and Guidebook 2001-2002 for complete and thorough
information about Kenner Army Health Clinic.
Location: 700 24th
Street, Bldg. 8130
Web Site: www.narmc.amedd.army.mil/kenner
Medical Appointments and TRICARE information: 1-800-931-9501
Monday-Friday
6:00am-10:00pm
Saturday, Sunday and Holidays
8:00am-3:00pm
Primary Care Clinics (Teams)
Key Clinic: 734-9166
Sword Clinic:
734-9214
Wilkerson
(Pediatrics) Clinic: 734-9125
Additional Services:
734-9000
Optometry
Drug & Alcohol
Counseling
Orthopedics
Occupations Health
& Preventive Medicine
Immunizations
Social Work
Services/Mental Health
Physical Therapy
Pharmacy: 734-9137 Information
734-9535 Call-in Refill
Hours: Monday,
Tuesday, Wednesday, Friday: 10:00am-5:00pm
The Pharmacy is
closed on weekends and holidays
CURRENT TRICARE
Network Pharmacies: Please call first!
This list may change
BI-LO HARRIS
TEETER
COSTCO KMART
DRUG EMPORIUM KROGER
ECKERD ` PHAR-MOR
FARMCO RITE
AID
FOOD CITY TARGET
HANNAFORD UKROPS
WALGREEN WAL-MART
WINN DIXIE
TRICARE Service
Center
No appointment
necessary and is open Monday-Friday 7:30am-4:30pm
Located in Kenner
Army Health Clinic
·
Enroll in TRICARE
Prime
·
Receive TRICARE
information
·
Receive a TRICARE
network referral
Health Benefits
Advisor: 734-9447
For those who are not enrolled in TRICARE Prime, there are 2 HBA’s available to help with TRICARE Standard (CHAMPUS) claims, questions, non-availability statements. They are located at the TRICARE Service Center.
OTHER CHAMPUS &
TRICARE SERVICES
McDonald Army
Community Hospital
Fort Eustis, VA 23604
CHAMPUS Health Benefits: 757-314-7500 or 1-800-304-9863
Hours: Monday-Friday 7:30am-4:30pm
TRICARE Health Benefits: 1-800-931-9501 or 1-800-304-9863
Hours: Monday-Friday 7:30am-4:30pm
Portsmouth Naval
Hospital
620 John Paul Jones Circle
Portsmouth, VA 23708
CHAMPUS Health Benefits: 755-953-2610 or 755-953-2611
Hours: Monday-Friday 7:30am-4:30pm
TRICARE Health Benefits: 1-800-931-9501
Hours: Monday-Friday 7:30am-4:30pm
Clinic
& Services Important Phone Numbers
Alcohol
& Drug (ADAPC) 734-9601
Community Health Nursing 734-9063
Customer
Service Advocate 734-9512
Dental
734-9614
Eagle
Clinic (Physical Exams) 734-9247
Environmental
Health 734-9665
Family
Advocacy 734-9152
Health
Promotion/Wellness Clinic 734-9304
Industrial
Hygiene 734-9438
Laboratory
734-9101
Mental
Health 734-9143
Nutrition
734-9311
Occupational
Health Clinic 734-9159
Optometry
734-9253
Orthopedics
734-9226
Outpatient
Records 734-9283
Pharmacy
734-9137
Pharmacy
Refills 734-9535
Primary Care Clinics
Key
Clinic 734-9166
Sword Clinic 734-9214/9215
Wheel
Clinic 734-9269
Pediatrics
(Wilkerson Clinic) 734-9125
Physical
Therapy 734-9200
Psychology/Psychiatry
Services 734-9143
Radiology
734-9118
Social
Work Services 734-9152
TRICARE
Service Center 1-800-931-9501