You minimize the adverse impact that technology issues have on your enterprise by identifying potential problems before they occur and resolving existing ones before they escalate. You maximize the performance of your business with a precise alignment between your critical business processes and your invaluable information technology datIT Service Support, Configuration Management, and Change Management, all consolidated into a single seamless solution, and focused on streamlining IT service processes and effectively managing the complete IT life cycle

Help desk software hesk - script info

Script name: Hesk - free help desk software FREE

Description

Hesk is a PHP help desk software that runs with a MySQL database. It allows you to setup a ticket based support system (helpdesk) for your website.

Your customers are able to submit support tickets and the staff has a nice web based interface to reply to and manage tickets. Features include multiple staff logins, categories, powerful ticket search functions, easy-to-use web interface and more.

You can completely customize the look of the Hesk by editing header, footer and style files! Hesk can also be easily translated to any language!

Many users say they like this script because it is an easy to use, simple, secure and FREE alternative to commercial (read $200+) helpdesks. It also comes with a simple install script that takes care of database setup to help you get your helpdesk up and running with very little effort.

Hesk has been tested on servers under Linux, Windows and FreeBSD operating systems. It should work on any other server as long as it has a working PHP and MySQL installation with common functions.

Requirements

UNIX, Windows, FreeBSD server (or other with working PHP/MySQL)