Training and Capacity Development

 

Our powerful technology gets the right knowledge into the right hands, so your staff can do the best job possible to achieve your business goals. But having the right knowledge is just the beginning. Our tools will give you a clear vision of your knowledge landscape – so you'll find out exactly who knows what and where improvements are needed to meet your business objectives.

 

We combine learning content, a technology platform, and consulting services into customized learning solutions – specifically designed for financial institutions and other knowledge-driven businesses. Our tools enable you to track performance by individual, department, or company-wide – so you can align corporate training with corporate strategy like never before. And while other learning providers take months to design solutions with this scope, ours can be implemented in just days.

LEARNING CONTENT 

 Web-based courses

• Product knowledge and skills
• Regulatory compliance training
• Management and leadership skills
• Desktop and IT training

Job-specific course curricula

• Customized for client’s job roles and competencies
• Mapped to client’s business needs
• Includes all content delivery types (classroom, web, other)
• Personalized for each employee

Work Knowledge Quick course

• Proprietary, time-sensitive client information
• Rapidly authored and delivered
• Targeted, concise, and interactive
• Verifies course completion and employee understanding

Assessments and surveys

• Skills assessments by individual, manager or group (360º)
• Creation, delivery, and tracking of online surveys

TECHNOLOGY PLATFORM

Learning management system (LMS)

• Manage all corporate training – classroom, web-based, CD Rom, etc.
• Manage training resources and facilities
• Manage student enrolment and records
• Manage employee performance and competencies
• Deliver and track content, assessments, and surveys

Reporting and tracking tools

• Employee usage and performance reports
• Regulatory compliance tracking and reports
• Organization skills development and gap reports
• Training resource utilization and administration reports

Content authoring tools

• Rapid e-learning course creation
• Advanced test creation features
• One-click publishing of AICC-certified and SCORM compliant courses
• Immediate delivery, management, and tracking via integrated LMS

CONSULTING SERVICES

Curriculum development and job competency modelling

• Organizational development and learning needs analyses
• Custom competency model and curriculum design
• Content screening, selection, and integration

Blended learning consulting

• Integration of client’s classroom training with e-learning support
• Development of facilitator guides, assessments, and implementation plans

Implementation services and support

• System set up, rollout, and training
• Internal marketing and change management consulting
• System hosting, maintenance, and upgrades
• Help desk and ongoing technical support

Benchmarking and usage analysis

• Development of learning effectiveness metrics and evaluations
• Ongoing usage analyses and optimisation
• ROI analyses and benchmarking against client’s business goals