Wireless Technology:
A Prescription for Banking in Indonesia.
"Technology Road Map for
Banking System."
The
explosive growth of both the Internet and mobile and wireless technology is
revolutionizing the way the financial industry conducts business. This trend
has created new competitive threats as well as new customer opportunities.
Banks and other Traditional Financial institutions are finding new ways to add
value to their products and services, gain competitive advantage, and increase
customer loyalty while also attracting new, high-value clients. Think of the
possibilities that mobile and wireless technology offers to Banks’ customers.
From the freedom of paying bills while stuck in traffic, to receiving
notification of a change in interest rates while having lunch, the convenience
and time saving benefits of mobile and wireless banking and financial services
are huge. The challenge, then, is how to turn these possibilities into a
reality for your customers, to provide solutions that enable anywhere, anytime
access to financial information and applications. This report is written
specifically for Bankers and Technology Companies having interest in Banking
and Financial Domain. It caters to need of strategists on one hand and
technologist on other. The report provides a complete picture in regional as
well as global perspective.
In recent years, the banking
industry has been undergoing rapid changes, reflecting a number of underlying
developments. Internet, wireless technology and global straight-through
processing have created a paradigm shift in the banking industry - from
brick-and-mortar banks to banking virtually across time zones, geographical
locations, access points and delivery channels. The most significant has been advances
in communication and information technology, which have accelerated and
broadened the dissemination of financial information while lowering the costs
of many financial activities. A second key impetus for change has been the
increasing competition among a broad range of local and global institutions in
providing banking and related financial services. Third, financial activity has
become larger relative to overall economic activity in most economies. This has
meant that any disruption of the financial markets or financial infrastructure
has broader economic ramifications than might have been the case previously.
Mobility is truly revolutionizing the way organizations work, and is
increasingly viewed as a critical factor. With the availability of convergence,
a concentration of computer power in a variety of devices such as laptops,
dashboard computers, mobile phones and personal digital assistants has led to
an explosion in mobility and therefore – higher productivity levels. Mobile
technologies allow users to be easily accessible, and allow them to access
information and services regardless of location, time or the device that they
are using.
Introduction
Technology Road Map for Banking System
Why Banks should go wireless
The Mobile and Wireless Challenge: Issues and Problems
Why wireless banking
Enhanced customer satisfaction
Achieve a higher profile in your target market
Gain a customer advantage
Enhanced Productivity
Key Business drivers
Mobilizing banking the road ahead
Serve a market
Avoid unpleasant surprises
Capitalize on location, location, and location
Make the most of wait states
Fit it in-wherever possible
Anticipate and avert problems
Do things once
Global Wireless Banking an Asian Perspective
Wireless Banking in Indonesia
Snapshot
Opportunities
Ground Reality
Get Going
Strategies & Practices
Business Comes Before “m”
Technology is Big, but the Processes are Bigger
Build on a Solid Technical Foundation
Look Beyond the Business
Involve the Right People in Developing the Strategy - from Within and
Outside Your Business
Create a Clear Plan of Action
Refresh the Strategy
Appendix
Conclusion
Contact us to buy this report or more information.