Laser Printers
Laser printers have
been around since the 1960's when Canon patented a process
called electrophotography. Electrophotography is the
process using static and metallic toner to produce images on a
piece of paper. It was originally meant for photocopier
technology, but became well-suited in the mid-1970's for
commercial large-scale printing.
Currently Canon
produces about 75% of all the laser printer engines used in
the world. Hewlett Packard and many other large-scale laser
printer manufacturers use Canon's engines due to their many
innovations.
The
Parts
There are 10 major
parts to a laser printer. Some are contained within the
printer itself, and some are contained within a removable
cartridge that contains the toner the printer uses to produce
the images. Here are the common parts;
-
The Drum -
The drum is the photosensitive cylinder that is charged by
the laser beam. It is contained most often within the
toner cartridge, although some printers do contain drums
that are separate from the toner cartridge. By holding
varying electrostatic charges, it can attract and repel
metallic toner in the pattern produced on a
screen.
-
Toner
- The toner cartridge is where the toner is stored.
Toner is a plastic that melts when heated, allowing it to
melt right on to the paper. It also may contain iron
oxide, which helps it maintain it's static charge.
Some methods also use silica sand, wax, and/or charged dye,
all to help regulate the charge held by the toner.
-
Doctor Blade
- The Doctor Blade is also contained within the toner
cartridge. It scrapes away excess toner from the drum
after it passed the transfer roller. The excess toner
is stored in a special compartment away from the new toner,
as it has already been exposed to the electrostatic
charge. After the doctor blade removes excess toner,
the drum is ready to be re-charged.
-
Primary Corona
- After the toner is removed by the doctor blade, the
primary corona, or corona wire, charges the drum to an even
-600V. The drum must have an even charge before being
exposed to the laser or the image will not be created
properly.
-
Transfer
Corona - This wire charges the paper with a positive
charge in order to attract the negatively-charged
toner. After the toner is transferred to the paper,
the paper passes over a static charge eliminator strip so
that the paper does not stick to the drum.
-
Fusing
Roller - These rollers melt the toner to the paper by
producing a heat between 160 and 185 degrees Celsius.
It also applies a pressure to the paper in order to maintain
a sharper cleaner image. The fusing roller is why a
page comes out hot from a laser printer.
-
Paper
Transport - There are four paper transport mechanisms
that move paper through the laser printer. They are
the feed roller, the registration roller, the fuser roller,
and the exit roller. (The fuser roller mechanism is
considered part of the printing process as well as a paper
feeding mechanism.)
-
Power
Supplies - There are two separate power systems in a
Laser Printer. There is the low-voltage power supply
that feeds the electronic control circuits in the printer
and the roller motors. The other power system runs a
high-voltage system to charge, clean, and fuse toner and the
drum.
-
Controller
Circuits - These are the brains of the printer.
Controllers run from simplistic circuits that run the bare
essentials of the printer to motherboards with large RAM,
font script, and monitoring technology.
The
Laser
The 10th an most
important component of the laser printer is the laser
itself. The laser mechanism is actually several parts
that work hand-in-hand, and their function is determined by a
couple of differences in the process used by different
manufacturers.
The laser itself is
simply that, a laser that emits of concentrated beam of light.
This light is bounced off a 6 or 8 sided mirror at the image
drum. The laser is turned on and off in a specific
sequence, which works with the spinning mirror to produce on
and off bits on the drum. The laser can be turned on and
off up to 30,000 times per second. Depending on the
process used, hitting the drum with the laser can either tell
it to attract or repel toner. Most lasers use a system
where the drum loses it's charge to attract toner, but some
laser printers use the opposite system.
Another system
doesn't use a laser at all. Instead, it uses LEDs, or
Light Emitting Diodes. LEDs are cheaper than a laser
mechanism, but produce lower-quality results. Instead of
a single laser, a row of LEDs manipulate the charge on the
drum. The more LEDs in a row, the higher the quality of
the print.
As I stated last
week, the process of printing is a continual process.
The drum rotates and can be cleaned on one section of it's
surface, written on by the laser, and transferring the toner
on another all at the same time. A whole sheet of paper
isn't printed at once; it is a line-by-line process.
This can make laser printers faster than other printers, but
remember that the first page of a laser printer is always slow
because the systems in printer need to charge, clean, and heat
up in order to prepare for the print job.
Other
Information
There are a couple of
safety and operational facts you must know. First of
all, never plug a laser printer into a UPS. UPS systems
are designed to provide a limited amount of power to the
computer, and laser printers require high power levels at
start-up that most UPS systems can not provide.
Secondly, toner is a
(excuse my language) pain in the butt. Because it melts
easily, it's hard to remove from your skin. Because it's
so fine, you can't vacuum it up with a standard vacuum.
And no matter how hard you try, you can't brush the stuff off
your skin. Remember these few hints;
-
Wash your hands in
cold water when you get toner on your skin, and never try
licking your fingers and rubbing it. It's messy
stuff. There's no way around it.
-
The primary and
transfer corona wires will get dirty over time. In
order to clean them, run a dry cotton swab across
them. Don't press too hard on the wires, as they are
extremely thin and will snap. (Replacing a corona wire
is as hard as replacing your left hand.)
-
There are several
filters inside the printer to trap gasses and excess
toner. If you don't clean these filters every so
often, they'll plug and you'll notice a foul smell (ozone)
or excess toner buildup inside the printer and on the
paper. The fuser cleaning pad is the worst offender,
as it will leave blobs of toner on your paper if it gets
dirty.
-
If you EVER need to
clean the laser (Which you should NEVER have to), make sure
you clean the laser lenses AND the mirrors with a lint-free
cloth. If you have to use a cleaner, rubbing alcohol
is always the best because it evaporates without
reside.
-
Don't vacuum up
spilt toner with a normal vacuum. Toner is normally 15
microns wide, and can pass through the vacuum bag. The
first place it's going to go after it escaped the bag is the
motor, where it will melt and make a HUGE mess. There
are special vacuums and bags for this job, but most of the
time you'll have to be inventive. (A magnet works
wonders in this case, but remember not to keep a magnet
close to your computer or your back-up disks)
-
There are special
roller cleaning products that can clean rollers that don't
pick up paper any more. Don't use normal cleaners, as
they leave residues that compound this problem. A wire
brush and these rubber conditioners are the best tools you
can find.
Printer
Problems
There are a few
common problems that can occur with printers. The first
problem that every technician dreads is the "It won't print"
syndrome. This occurs when a computer novice is trying
to use a computer and has no idea how the system works.
So the problem is "It won't print". If you're not
on-site, this can be a real headache. Here are some easy
steps to try to eliminate printer problems.
-
Ask if the printer
is on. I know, this sounds idiotic, but it
happens. I've spent too much time on the phone asking
about problems that could have been solved by asking this
simple question. It does two things; It ensures the
printer is on and plugged in, and gets the person looking
for other flashing buttons that can be a sign of the
problem.
-
Make sure the
printer is on-line. An off-line printer won't print,
no matter how much you kick, punch, and scream at it.
An on-line printer will either have a light off or on
depending on the model, so if you can read the
manual.
-
Make sure the paper
is in straight, and that there's enough paper to reach the
paper feed rollers. Some printers can't print when
they get down to 2 or 3 sheets because the paper won't press
hard enough on the paper feed roller to grab.
-
Check the toner
levels, ribbon wear, and ink levels. Common symptoms
of these problems are pages that only print in streaks or
are faded, or the computer warning you the levels are
low.
-
Make sure the right
drivers are installed, and are working
properly.
-
If it is a new
printer, make sure the cable is a bi-directional (IEEE 1284)
cable.
-
Ensure that no
small pieces of paper are jamming up rollers or jets.
If all of these fail,
you've probably got a more serious problem that will involve
opening, cleaning, and repairing the printer. Consult
the manual for details on these issues.
In
Conclusion
Please review the
methods of installing Printer Drivers and printers by going to
Start - Settings and clicking Printers. This system is
automated, so I have not covered it here. Do a quick
review to make sure you know how to install a local and a
network printer using this wizard.
Most printers are so
cheap, they aren't serviceable and are replaced more often
than serviced. Others are so complex, only specifically
trained individuals should even open them up. Most of
the time, the problems you will see have nothing to do with
what I have talked about here. I've seen bent paper
trays, dead motors, snapped corona wires, and every other
problem that has nothing to do with any of the information I
have given. Essentially, for every part in a printer
there is a new and unique problem. Spend as much time as
you can reading and watching printers, and when the problems
occur, think them out logically and rationally.
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