10.7 Information and the Professional
| Specification Content/Learning Outcomes |
Information and the Professional looks at the responsibilities and qualities required of a professional working in the IT industry.
|
Resources - Information and the Professional
| Key to resources: |
|
PowerPoint presentation | |
Word file | |
Acrobat file |
|
Internet resource |
| Resource |
Type |
Size |
Notes |
| Professionalism |
|
n/a | Alcester Grammar School links covering this topic |
| Professional Responsibility |
|
n/a | Professional standards in the Royal Mail. |
| Information and the Professional |
|
61Kb | Short PowerPoint presentation based on Heathcote Ch.1 |
| Professional Bodies & Codes of Conduct |
|
n/a | Notes from Mark Hunter Computing |
Add/suggest new resources - Click here to suggest new resources relevant to this topic. Do NOT add attachments e.g. Word documents to your suggestions as these will be discarded.
Reading - Information and the Professional
Texts other than Heathcote can be found in the ICT section of the Library
Resource Centre.
| Key to reading: |  |
Heathcote - Core Text | |
Internet resource |  |
Other book |
 |
Handout/worksheet |
| Reading |
Type |
Size |
Notes |
| Qualities of ICT Professionals |
|
n/a | Heathcote Ch.1 Pages 5 - 6 |
| Codes of Practice & Legal Requirements |
|
n/a | Doyle Pages 49 - 51 |
| Contract Work |
|
n/a | Doyle Pages 51 - 53 |
| Information & the Professional |
|
n/a | Steve Longley's excellent notes. Allow the page to load fully. |
| Information & the Professional |
|
n/a | Greenwood School. Scroll down to the relevant links in 10.7 |
Practice questions/homework - Information and the Professional
| Key to questions: |  |
Past exam question |  |
Heathcote question |
|
Other question |
 |
Fatax assignment |  |
Smokin' Dog assignment | |||
| Reference |
Type |
Size |
Question |
| 1. January 2001 ICT1 Question 3 |
|
n/a | A company is recruiting a new
member of staff for their IT support desk. The head of personnel asks the
manager of the support desk what personal qualities the new employee must
have in order to carry out the job effectively. State, with reasons, four
personal qualities that the manager would want a new employee to have. (8 marks) |
| 2. May 2001 ICT1 Question 8 |
|
n/a | An advertisement for an IT
support worker to join the PC support team in a company specifies that the
applicant must be “willing to work flexible hours, be able to communicate
well orally, have good written skills and get on well with a wide variety of
people”. Explain, giving examples,
why each of these characteristics is important for someone working in such a
role. |
| 3. January 2002 ICT1 Question 7 |
|
n/a | Professionals involved with
ICT systems often have to work with people who have little, or no,
understanding of the ICT systems that they are using.
State two personal qualities that IT
professionals should have that will enable them to help such people
effectively. and give an example of when each quality would be needed. |
| 4. NEAB 1997 IT01 Question 6 |
|
n/a | Professional progression
within the ICT industry requires more than just technical skills. Give three
other necessary qualities and explain why they are important. (6 marks) |
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