Family Benefits Information

 

PAGE CONTENTS:   

 

(Click on any subject to read its description.  Then click any subject heading to be returned to the top of the page.)

 

q       Work-family Conflict

q       Literature

q       Benefits to On-Site Childcare

q       Steps to Introduce a Childcare Program

q       References

 

Work-family Conflict

 

v    Work-family conflict refers to the conflicting role pressures between job and family that are incompatible so that participation in one role is made more difficult by participation in the other.

 

v    Many employers have been experimenting with new or enhanced work-family benefits to increase worker productivity by reducing absenteeism and turnover.

 

v    Children and child-care issues may be one source of work-family conflict.

 

 

Literature

 

v    Meta-analysis found a consistent negative relationship between work-family conflict and job and life satisfaction (Kossek & Ozeki, 1998).

 

o       Stronger for women.

 

v    The struggle to maintain work/life balance is cited as one of the top two sources of stress (LoJacono, 2000).

 

v    Numerous recent studies show that when an employee uses a sick day, chances are 1 in 5 that the employee is actually sick (LoJacono, 2000).

 

o       Most frequently, the employee is staying home to care for a sick family member or child.

 

v    Child illness is identified as a cause for parents missing between six and twenty-nine days of work annually.

 

o       When regular day-care arrangements fail, workers are likely to stay home.

 

o       Interruptions in the regular child care/school routine cause parents to lose an average of eight workdays per year.

 

o       The absenteeism and shortened workdays and hours have lost companies an average of $88,000 per year, per employee.  (LoJacono, 2000).

 

v    Turnover can be very expensive.

 

o       Turnover can cost anywhere from $10,000 to two and a half times salary per lost employee (Reynolds, 1998).

 

v    Number of employers providing on-site childcare has risen over the past 18 years (Leonard, 2000).

 

o       Approximately 8,000 workplaces now have on-site centers (compared to only 204 in 1982).

 

v    Employer-sponsored childcare programs are growing five times faster than other types of child care benefits.

 

v    On-site childcare is one way for employers to recruit and retain experienced and talented workers.

 

o       Many of whom would choose to leave the workforce if quality day care options were not available.

 

v    Childcare costs, quality, and availability are all issues that on-site childcare may address. (Han & Waldfogel, 2001).

 

v    Childcare is very expensive and labor intensive (Wiscombe, 2001).

 

o       Cost of childcare for families as a percent of income is third—only behind food and shelter.

 

o       Example—nanny’s salary $450/wk.

 

v    A tight labor market, extremely high turnover rates, and low wages within the child care industry makes finding quality care tough.

 

v    Many childcare decisions are made on basis of location, price, and hours of operations, while issues of staff training and facility curriculum are secondary (Siwolop, 2001).

 

v    Nearly 30 million families have children under the age of 14.

 

o       Either both parent’s work or the family is headed by a single, working parent (Vincola, 1999).

 

§        Custodial fathers are the fastest growing segment demographically in the population.

 

§        For most of these parents, the search for quality childcare is a struggle.

 

v    Transition from Welfare to Work

 

o       A recent study of welfare mothers revealed that 60% say that lack of childcare prevented them from working and was their reason for receiving Aid to Families with Dependent Children. 

 

§        The transition to work intensifies the need for on-site childcare.  (Vincola, 1999).

 

v    Having an employer-sponsored child care center also eases the transition back to work for new mothers (Vincola, 1999).

 

o       Access to quality affordable childcare was a barrier for employees returning to work after the birth of a child.

 

v     St. Paul Companies, an insurance company in Minnesota, provides a childcare center for its employees (Vincola, 1999).

o       Provides a feeling of security for parents.

 

o       Parents have special times with children (Lunch breaks, special events, the commute to and from work.)

 

o       “ To have the best of the person we need to have the whole person.”

 

§        St. Paul Companies, Inc.

 

v    Mixed findings on the effects of on-site child care on absenteeism, turnover, and productivity (Kossek & Nichol, 1992).

 

o       Users of on-site childcare had less absenteeism than nonusers (Milkovich & Gomez, 1976).

 

o       On-site childcare increases performance and production, and decreases sick time (Smith, 2000).

 

o       In several studies, up to 73% of managers perceived an increase in production from an on-site childcare center.

 

v    The initial expense and ongoing maintenance of a child care center may be outweighed by increased productivity, enhanced recruitment and retention, and increased employee morale and loyalty (Vincola, 1999).

 

o       Non-users of childcare don’t have to fill in as much for absent parents.

 

o       Anxiety levels of parents have gone down.

 

 

Benefits to On-Site Childcare

 

Text Box: Play an important role in employee recruitment and retention.

Reduced absenteeism and turnover.

Increased productivity.

Enhanced employee morale.

Match company hours, eliminating the need for odd-hour care.

Enhances the public image of the company.  (Vincola, 1999)



 

Steps to Introduce a Child Care Program

 

1.    Gain support for the program.

a.    Provide reasons for the change to management and workers.

b.    Allow them to voice their opinions.

 

2.    Set up the program’s administration.

a.    Assign people to oversee the implementation of the program’s details.

b.    Ensure that technical assistance is provided for supervisors and employees.

 

3.    Design the program.

a.    Provide link between current policy and new objectives.

b.    Address issues such as eligibility and application process.

 

4.    Develop resource materials for both employees and supervisors.

a.    Include a program description, and other support and guidance so employees are well informed.

 

5.    Announce the program.

a.    Make sure employees are informed about the new program’s existence by formally announcing it.

b.    Be creative about the communication vehicles.

c.    However, don’t underestimate some of the most powerful, cost-effective options like one-on-one meetings, word of mouth (Reynolds, 1998).

 

6.    Promote the program.

a.    Demonstrate the benefits of participation in the program to employees.

b.    Show the impact to the bottom line.

c.    Show your management why they can’t afford not to get on the work/life bandwagon (Reynolds, 1998).

 

7.    Evaluate the program.

a.    Examine the financial outcomes, problem areas, unexpected benefits, and employee and supervisor reactions.

 

8.    Fine-tune the program.

a.    Check your progress periodically.

b.     Check from time to time to see how well the organization is meeting its objectives (Reynolds, 1998).

c.      Make the adjustments necessary to provide optimum benefit to both the company and its employees.

 

References

 

Han, W., &, Waldfogel, J. (2001).  Child care costs and women's employment:
A comparison of single and married mothers with pre-school-aged children.  Social Science Quarterly, 82, 552-568.

 

Kossek, E. E, & Nichol, V.  (1992).  The effects of on-site childcare on employee attitudes and performance.  Personnel Psychology,

45, 485-509.

 

Kossek, E. E., &, Ozeki, C.  (1998).  Work-family conflict, policies, and the job-life satisfaction relationship:  A review and directions for organizational behavior—human resource research.  Journal of Applied Psychology, 83, 139-149.

 

LaJacono, S.  (2000, December).  Mildly ill/ backup childcare: a benefit for employees and employers.  Employee Benefits Journal, 25(4), 48-51.

 

Leonard, B.  (2000, May).  Employers explore on-site day care options.  HR Magazine, 45, 29.

 

Milkovich, G., &, Gomez, L. R.  (1976).  Childcare and selected work behaviors.  Academy of Management Journal, 19, 111-115.

 

Reynolds, H.  (1998, December).  Midmanagements’s influence on work/life programs.  Employee Benefits Journal.  23(4), 44-46.

 

Sheley, E.  (1996, February).  Flexible work options:  Factors that make them work.  HR Magazine, 41, 12.

 

Siwolop, S.  (2001, May 20).  Threshing the wheat from the chaff in childcare.  The New York Times, p. 10.

 

Smith, D.  (2000, October).  The benefits of on-site childcare.  Alaska Business Monthly, 16, 22.

 

Vincola, A.  (1999).  Onsite childcare: an immediate benefit that workers want and need.  Employee Benefits Journal,

20(1), 48-54.

 

Wiscombe, J.  (2001, June).  A controversial child-care study has a message for HR.  Workforce, 80, 17.

 

 

 

 

 

 

 

 

 

 

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