Technical Skills: Networking * Protocols: TCP/IP, AFP (AFP/IP), IPX/SPX and NetBEUI * Physical: 10/100baseT, Gigabit, FDDI, DSL, FR, ISDN, DS1, AUI, 10base2, Wireless * Network Services: DNS, DHCP, PPP, HTTP, FTP, Remote Access, VPNs * Mail: Sendmail, Postfix, Qmail, Exchange, iMail, WorldMail and other packaged solutions * File Sharing: Samba (NetBIOS for UNIX), NFS, NetAtalk, Helios and Xinet * Specifications: IEEE 802, OSI Model, TCP/IP Suite Server Environment * Operating Systems: Solaris, BSD, Linux, IRIX, AIX, DEC UNIX, OSX Server and NT (Windows Server) * Databases experience in MySQL, Postgres * Application Servers include WebLogic, Resin, Orion Server, Enhydra, JServ/Tomcat * DNS: BIND, djbdns and M$ DNS * POP (Point of Presence) Servers * Email protocols POP, APOP, IMAP, IMAP over SSL, PGP, list management, filtering, spam control, etc. * VPN hardware (PIX) and software solutions (S/WAN, VPND, SSH/PPP) * Seamlessly integrated multi-platform networks between M$, macintosh and UNIX * Proxy and firewall technology including NAT, IPfilter, netfilter/IPtables Security and Encryption * OpenSSL/SSLeay * HTTP/SSL and Server Certificates * SSH * System and Networking Auditing * GNUPG, and Network Associates PGP * Understand the fundamentals of PKI (Diffie-Hellman, DSS, RSA, etc.) Hardware * Sun Workstations and Servers (including Cobalt Qubes and RAQs) * Wide range of SGI servers and workstations * Digital Equipment Corporation and other Alpha based machines * Routers, switches and firewalls produced by Cisco, Livingston, Netopia, Netgear/Bay Networks, Foundry, 3com and Engage * APC and other UPS technology * Standard PC hardware * Apple Macintosh * Dell, Toshiba, IBM, Sony, Compaq and Zenith Laptops * Micronet and Megadrive based RAID systems * CD-ROM Jukeboxes * AIT and DLT Tape stackers as well as other backup technologies Operating Systems * UNIX Based: Linux, BSD, Solaris, IRIX, DEC UNIX and AIX, OSX * M$ Based: DOS 5.0-7.0, Windows 3.11-Windows9x, WinNT 3.51-XP * Apple Based: System 7.1-9.1, OSX and MkLinux Software Development * BASH, Python, TCL/TK and PERL (and batch programming for win32 based) * Web development based languages: (PHP, ASP, CF, etc) * Some Java JSP and Servlet programming Employment History: Senior Partner Sugoi Consulting Inc. June 1999-Present One of two principle founders fostered an environment which included a wide range of responsibilities well beyond just technology. These include management (project planning, hiring, firing, training, etc), operations (incorporation, legal issues, office space, purchasing, healthcare, retirement planning), finance (accounts payable/receivable, payroll, taxes, cash projection, budgeting) and sales (sales presentations, marketing materials, pitching clients, general schmoozing). Guide the overall technological direction of the company and directly manage the Technology Department which includes Web Operations, Internal Support, External Support (clients with IT support contracts) and staff training. Established business partnerships. Run the network consulting, design, implementation and support side of the business. Designed and built the Sugoi Consulting WAN from the ground up using Open Source technologies. Internal IS includes managing staff for internal support issues, setting up and maintaining private and public DNS servers, the primary file server, and countless development servers. Also includes running backups, POP (modem dial-in), power regulation, redundancy, disaster planning, etc. Wrote a number of internal intranet based tools to improve workflow and increase the productivity of staff (these include contact a management system, help-desk system, client intranet) as well as a number of server automation tools (for backups and the like). Web operations work includes database design, web application programming, server auditing (including security), maintaining CVS repositories, managing other programming staff from planning, to development, through deployment and post-launch support. Clients include Unicef, Providian Financial, Quantum Leap Communications, Accenture, Organic Media, Vivid, GreatPets, Adcore and iQ.com. Manager of Operations - Wide Area Network Administrator Medweb Inc January 1999-June 1999 Three major roles: Managed local support center of 5 UNIX and NT engineers as well as the support staff in Europe, Malaysia, and Brazil; maintained entire class B network for the intranet and internet as well each client's internal network; coordinated software releases, bug tracking, and integration of code between senior officers, clients and the programmers. Trained existing and new support staff, both at customer sites and at home office. Assisted sales staff in product demonstrations. Researched and tested new hardware and software technologies, and then recommended and implemented those solutions. Also collaborated with CEO, COO and clients, designing network solutions and implementation plans. Maintained the primary Cisco router, all secondary routers, all mail and DNS servers, POP (modem), file servers, and the NFS and NIS servers. Initiated major improvements in the technological infrastructure, including the following: Migrated Medweb's internal support process into a smooth, shared, web-based intranet environment. Trained all support technicians. Brought together the release of a major product. Moved the company from an unmanaged programming environment to a CVS based system. Migrated old single DNS server to a redundant shared-load system. Implemented an internal firewall and secured existing servers. Setup a new secondary router for new clients using DSL, planned the transition and began implementing the migration process. Senior Systems Engineer Torque Systems December 1997-December 1998 Designed, implemented, and supported integrated networks, server solutions, and customized projects for clients. Managed and provided support to the rest of the technical support department. Coordinated installation trips and phone support issues. Traveled to countless cities across the United States to install SGI, Sun, NT and Linux based servers with a wide range of hardware including RAID Arrays, tape devices, CD-ROM jukeboxes plus assorted networking equipment such as switches, bridges, routers, hubs, FDDI and gigabit. Consulted with clients and sales staff on solutions for client sites. Developed workflow-oriented systems, which included testing early release software and hardware. Wrote scripts using TCL/TK and shell programming. Developed an integrated file sharing system for Microsoft, Macintosh and NFS based clients with unified access privileges to all servers on a given network. Provided extensive support for clients via phone and remote control (such as telnet, SSH and Timbuktu). Set up various Internet services for clients, such as web and FTP servers, routing, security, DNS, and mail. Provided advanced support and consulting to clients' Systems Administrators. Designed and administered the local "torque.com" network. Set up the sendmail, POP3 and IMAP servers. Set up the FTP and HTTPD servers. Configured the routers and firewall (using IPMASQ). Also setup a WINS server (using Samba) and an internal AppleTalk router (using NetAtalk). Client installations and support included Duggal Photo (New York), NASA Lewis Research Center (Cleveland), The North Face, CAPPS Studio (Chicago), Macy's (San Francisco) and Tri Color (Detroit). System's Administrator Winterland Productions February 1997-December 1997 Troubleshot computer problems for PC and Macintosh users in an integrated Novell 3.11/3.12 - WindowsNT network environment. New computer setups, hardware/software troubleshooting and installations. Database design. Network planning. Migrated a "messy" multi-mail server network of into a single mail server environment. Desktop Support Specialist KPMG Peat Marwick LLP, Strategic Services Consulting November 1996-February 1997 Provided help desk support for 350 onsite and remote staff. Helped troubleshoot desktop and laptop computer problems via phone and in person. Common problems included software, printer, network, and remote dial-in mishaps. Also set up new laptop and desktop computers (both adding hardware and configuring the software to proper standards). Helped administer the local Novell, NT and CCMail, servers. Language: * Four years Japanese * Two years converstational Cantonese