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Lanasier, E (2004) - Fool Proof Marketing, Indonesian Translation. Erlangga Publisher Lanasier, E (2003) - The Analysis of Attitude and Behavior of Indonesian Consumers toward Ethical Dilemma : Microcultural Perspectve - Journal of Economics and Management, Jakarta Lanasier,E (2003) - The Grass Is Not Always Greener - The Blunder of Marketing Across Culture Lanasier, E (2002) - The Relationship of Demographic and Psychological Factors of Green Customers : Profiling the future Indonesian's Green Customer - Journal of Economics and Management, Jakarta Lanasier,E (2002) - Children's Desires, Mother Dilemmas Lanasier, E (2002) - Advertising Ethics Toward Children Lanasier, E (2002) - Nettiquette : Communication Ethics on the Cyberworld Pratomo, L.A & Lanasier, E (2001) - Customer Perception on Hotel Quality Attribute : case of Business Tourist vs Leisure Tourist - Journal of Economics and Management, Jakarta Lanasier, E & Pratomo, L.A (1999) - The Impact of Complaint Handling Satisfaction to Customer's Trust Lanasier,E & Pratomo, L.A (1998) - Customer Switching Behavior in Service Industries Pratomo,L.A & Lanasier E (1997) - The Influence of Package Characteristics toward Package Tour Choice) Lanasier.E, Pratomo, L.A & Berliyanti D.O (1996) - Conflict Perception and Conflict Handling Style : Comparative Study of Private and Public Company |