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ABOUT PERSONAL CREDIT

Journal of Business Strategy

Copyright Dow Jones & Company, Inc. All Rights Reserved.

WEDNESDAY, MAY 1, 2002

Credit where credit is due. (Clippings: Management).(First Among Equals: How to Manage a Group of Professionals)(Brief Article)(Excerpt)

From First Among Equals: How to Manage a Group of Professionals, by Patrick J. McKenna and David H. Maister, Free Press, New York, 2002.

What is missing from many people's work lives is any kind of personal appreciation or recognition. This is as true of senior people as it is of juniors. Managers often fall into the trap of looking for problems to be fixed rather than seeing successes that can be multiplied. This results in everyone being risk averse and cautious. It does little to encourage the vital task of regularly finding new ways to do the job better.

Think back to the last time someone took the time to tell you how much he or she admired your expertise, respected your decisions, or had confidence in the way you handled something. How did that recognition affect you on an emotional level? Your answer may be all the argument you need to appreciate the importance of recognition.

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