A challenging position as a Programmer utilizing my extensive experience with programming and logic skills..

• Sliced meat & cheese to order.
• Prepared salads & tray orders.

• Designed databases for inventory control.
• Repaired used computers, in preparation of resale, as well as client computer repairs.

• Loaded Windows and Mac operating systems on computers.

• Networking for small businesses.
• Made service calls as needed.

• Troubleshooting of hardware and software, i.e., elimination of viruses, etc.

• Customer service and sales representative.
• Responsible for bulk orders and scheduling of delivery and implantation.

• Recommended and sold trees and plants, following through with delivery and planting schedules.
• Networked computers, troubleshooting, etc.
• Responsible for programming of price changes, sales, discounts, etc.

• Responsible for implementation and troubleshooting of online tax product.
• Resolved customer issues while answering incoming calls related to taxes.
• Tracked incoming calls related to online tax product.

• Responsible for programming questionnaires in C-Survent/WebSurvent for data collection purposes.
• Tabulated and analyzed data gathered using C-Mentor.
• Responsible for insuring target quota would be achieved by reviewing sample files, prior to and during survey period.
• Dealt with numerous large business clients (i.e., SWB Yellow Pages, Sprint, etc.).
• Maintained and troubleshooted computers in both call center and office.

• Used Group 1 Software on mainframe computer for direct mailings to adhere to client and Post Office specifications.
• Primary contact for questions and queries related to ongoing mailings for which I was responsible.
• Maintained backup files.
• Quality assurance both during and after printing to ensure an error free product.

Bachelor of Science Degree in Computer Information Systems Member of a team which researched and evaluated a local BMW transmission repair shop�s computer system. Presented findings in written and oral form to client and professor. Member of a group that researched DBase IV and presented findings to peers.