Production Support Help Desk Agent May 98-Dec. 98
Alternative Resources Corporation, Inc. Pittsburgh, PA.
On assignment with WESCO Distribution, Inc.,
3 WESCO Drive, Murrysville, PA 15668; (724) 733-5590
Telephone support for IBM mainframe and UNIX systems for an international sales force with thousands of users. Basic phone support for Windows based PC’s. Applications supported: Unix based proprietary inventory system, basic UNIX administration, MS DOS 6.0, Windows 3.1, Windows 95, ProComm+ (both DOS and Windows versions), MS Exchange.