Eugene J. Maes
6080 80th Street North #101
St. Petersburg, FL 33709
Phone (727) 641-4872
E-mail: emaes@hotmail.com

SUMMARY OF QUALIFICATIONS
Certified Network Professional
Baccalaureate degree in Information System Management 
5 years Managerial Experience

CERTIFICATIONS
Certified Novell Administrator  9760481          Network Plus	COMP10582016 

TECHNICAL	 KNOWLEDGE
Software: Ms Office 95, 97, 2000, XP, WordPerfect suite 8-10, 
Internet Explorer 4.0, 5.x, 6.0 Outlook Express 4.0, 5.0, 6.0, GroupWise
Operating Systems: Win 3.1, 95, 98, NT3.51 – 4.0 sp6, Novell 5.0, Cisco, and Sun Unix
Programming: C, C+, HTML Web Page Design, Dreamweaver and SQL 

PROFESSIONAL EXPERIENCE 1985 THRU 2002

Application Support Specialist One, City of St Petersburg, St Petersburg, FL
Support group member providing technical support for the City software applications and related systems. Trouble-shooting of network connectivity and installation of workstations, scanning devices, printers, documentation and support for application software.

Network Administrator, Flagship Capital Services Corp. Largo, FL
Responsible for network administration, management reporting systems, voice mail broadcasting system administration, and telephony systems administration using Abacus and Perfect Voice Technologies. Implemented enhancements to Access97 front end to improve efficient use of Oracle database. 

Information Assistant, Flagship Capital Services Corp. Largo, Fl	
First level support for company software including Mortgage Loan Origination software (LoanQuest). Developed and upgraded Microsoft Access databases for Equipment/Software Inventory. Monitored the Novell Network and Back-up Servers, and documented all software installations and error solutions.

Fleet Supervisor, Trader Publishing Company, Clearwater, FL			
Accountable for the on-time distribution Auto Trader Magazines to points in Florida, Georgia, and Alabama with the Clearwater delivery fleet. Prepared the department budget, cost reports, driver schedule, inventory reports and various other items. Provided computer technical support for all the PC’s on the plant level.

EDUCATION
BA: Information Systems Management, University of South Florida, St Petersburg, 3.67/4.0 GPA
AA: Business, St. Petersburg College formally known as St Petersburg Junior College, St Petersburg, 3.77/4.0 GPA 

TRAINING
Oracle 9I DBA, Iecubed, St Petersburg, FL
Novel CNE, Certification Associates, Tampa, FL