Eliot Friedman 
(718) 501-5900
140-18 69th Avenue, 
Flushing, New York 11367 
email: eliotfriedman@yahoo.com 

Profile: 
A proven, customer-focused, hard-driving problem solver, project manager, 
with hands-on technical and sales experience. 

Education: 
Touro College - Bachelor of Science Arts in Computer Science.  
C, Assembler, Basic, Clipper, Cobol, Dbase, Foxbase, Pascal 

Queens College - Web Master Certification 
CGI, HTML, Java, Java Script, Perl, Web Server Installation. 

Experience: 
11/01 - Present: Goodwill Industries of Greater New York and Northern New 
Jersey. 
JSP - Apache Tomcat 4.0.1, Java 2 Platform, Standard Edition v1.3.1_01, 
SQL2000, on Windows 2000 platform, 
Install and configure: JSP/Java environment along with MS driver for 
SQL2000. 
Design and develop: intranet site for content management display 
applications (CDA) and data update/entry applications for content management 
applications (CMA) 
Web Development: Employee online contact information application. Designed 
and created a CMA for information entry/update, and a CDA for intranet 
company wide access all data stored via SQL2000. 

9/99 - 10/01: 
Vignette Corporation. 
StoryServer4.2, 5.0, V5 Series, TCL, ASP, JSP, J2EE 
Install Software, support clients, custom made solutions, 
manage projects, run demo's, pre sales. 

Vignette Software Development: 
Project Management and Hands-on Development, 
Vignette software development and Customer Support, Object oriented design 
and development on Windows NT, 
UNIX, and other platforms, Multi-tier, client/server architecture, design, 
creation, and implementations, Full product life cycle responsibility - 
from initial market research, 
strategy, and design to product creation, rollout, end user support and 
quality assurance, 
Creation of precise requirements documentation, Use of formal project 
management methodologies 
and object oriented design tools, Internet and web site technology 
assessment, design, creation, 
and implementation 

Vignette Professional Service (VPS) - Consultant 
Merrill Lynch - HR Group, USPC Group, Digital Business 
Group, LT Group, 
Manage projects, Mentor and Transfer of information, 
Customer Support on an Enterprise level, 
Bug fix and error catching. Assist in migration from 
Story Server 4.2 to V5.6.2, 
Introduction to Vignette meetings, Vignette "we will 
do better" meetings. 

Verizon - 
Helped develop and test Proof of Concept, V/5 Lifecycle Personalization 
Server can be integrated 
with their WiseGate backend infrastructure, Personalization functionality 
as well as login and 
authentication features for existing customers defined in WiseGate's LDAP 
Implementation, Provide 
a personalized page with customer profile data originating from a 
back-end system (COFEE). 

AT&T - 
Analysis of their current system and integration with Vignette system, 
Suggestions on CMA approach 
and design using VSM, Analysis of customer needs and issues - both 
straight sales, 
and technical design issues. 

Omnipoint - 
Requirements Gathering, and Document writing VSM, Helped develop and test 
CMA and CDA templates using 
Oracle 8 as the database, Implementation of content management, 
Implementation of content development. 

AIG - 
Requirements Gathering, and Document writing VSM. 
Powerful Media (inside.com) 
Designed, developed and tested CDA and CMA templates using Oracle 8 as 
the database, 
Implementation of content management, Implementation of content 
development, Complex SQL queries. 

MegaTribe - 
Requirements Gathering, and Document writing VSM, Designed, developed and 
tested templates for a 
schedule and reporting system, Complex SQL queries. 

Yo - 
Designed, developed and tested templates for an entertainment media 
reporting system, 
Implementation of content development, Complex SQL queries. 

12/98 - 9/99: 
Grant Thornton LLP / Financial Special Services (FSS) 

Software Developer - Paradox 
CAS6 (Court Accounting System): Grant Thornton LLP / Financial Special 
Services (FSS) Y2K fix, 
Trusts, Estates, Cash accounts, Security, Related, State Formats NY, NJ, 
CT, MA, NH and FL. 
Implemented in: Paradox 4.0 PAL. 

System Support and System Maintenance: 
CAS6 (Court Accounting System) Implemented in: Paradox 4.0 PAL. Running on 
a NT server, 
Programming and Development on a Novell Server. 

Tester, Debugger - CAS6 (Court Accounting System) Testing CAS6 syntax 
errors, Y2K, Logic errors and User friendly. 

3/94 - 12/98: 
City of New York, Department of Citywide Administrative Services (DCAS) 

Software Developer: 
Java Paradox - 
RC Contract program: For use by the Ordering and Expediting units. 
Replenishing contracts, 
Monthly usage Projections, project purchase ordering, maintain history of 
old contracts and vendors, reports. 
Implemented in: Paradox 4.0 PAL. Revised in Java 1.1.5 

Java Paradox - 
REQ program: To Issue a requisition for use as a picking ticket and 
receipt for all 
City of New York agencies, update a history of all requisitions. 
Implemented in: Paradox 4.0 PAL. Revised in Java 1.1.5 

Java Paradox - 
DOC program: To maintain an inventory for the storehouse of all the 
Department of 
Corrections items, produced a picking ticket and receipt of what was 
ordered, deduct the inventory balance, 
maintain history of orders. Implemented in: Paradox 4.0 PAL. Revised in 
Java 1.1.5 

Java Paradox - 
HPD program: To Issue a picking ticket and receipt of what was ordered, 
track inventory 
for all the Department of Housing Preservation and Development items that 
the Central Storehouse will carry, 
Maintain running balance of usage, maintain history of orders. 
Implemented in: Paradox 4.0 PAL. Revised in Java 1.1.5 

Software Design - 
SPIN (Storehouse Procurement and Inventory Network). Order Processing, 
Truckload Generation, 
Inventory Replenishment, Inventory Management, Master Files Maintenance, 
Management Reporting, 
System Administration - 
Voucher / Accounts Payable. 
Implemented in: Natural. 

System Support and System Maintenance - 
ICU (Inventory Control Unit) Using Front-End system. Using current 
Storehouse Inventory program. 
Implemented in: Cobol, JCL. 

Tester, Debugger, Data collection - 
Testing the modules of the S.P.I.N. system for syntax errors, 
logic errors and User friendly. Supervised Data collection (using Paradox) 
and conversion. 

PC upgrades - 
Install/replace Mother boards, Memory, Hard drives, Floppy drives, CD 
drives, and LAN cards. 


Sales Experience - 
Product Sales 
Four years direct sales experience with customers in the Garment center, 
Analysis of customer needs and issues - both straight sales, and technical 
design issues, 
Articulate / communicate with customers to negotiate contracts, 
Creation of customer samples, Problem solving, Customer follow-ups. 
* 4/92 - 3/94 Denmoss Sales Inc. 
* 1/91 - 4/92 Gelberg Braid Co. 
* 2/90 - 11/91 Marten Schorr Co. 


While in College 
9/88 - 3/89: The Consulting Group. 
Software Developer: C 
Garment Data Base Management: The Consulting Group. design, programming. 
The system was implemented in: Turbo C