Marketing Tricks
for the Frugal Budget
Small start-up businesses don’t usually have the resources to launch huge
advertising blitzes in multiple media formats. In fact, even if you are already
in business, chances are you don’t have an extensive cash allocation earmarked
for promotion, or you’ve tried many different advertising approaches and
vehicles and haven’t hit on a really successful campaign yet. You aren’t alone!
Advertising is extremely expensive. Despite adequate funding, even large
national companies often find it difficult to develop successful advertising
campaigns. And, with an increasing number of companies advertising through every
imaginable communication avenue, it is becoming increasingly hard to attract the
attention of consumers.
However, there are non-advertising approaches to promotion. They generally
require less money to implement and are often more effective. The only catch is
that they require time and creativity to develop.
Coupons
You don’t have to distribute coupons in print advertising or in big direct mail
campaigns. You can hand them out on the street corner, at trade shows, or just
about anyplace else. You can send a few to your best customers, or you can
include “next purchase” coupons in customer orders.
Coupons can be “quick and dirty” to design and print because their selling
point is price, not image. To assure your chances of getting an additional sale
or establishing an ongoing relationship with your customers, make your coupon
offer exceedingly generous.
Contests
People love contests. They even love to see other people win! Just witness the
phenomenal success of game shows on television. If you choose to develop a
promotional contest, in-fuse it with fun, make it silly, and don’t forget to
really talk it up. If your contest is wacky and crazy enough, you should be able
to get good media coverage—and remember, this is essentially free advertising!
Gifts
People love to receive something for free, even if they have to pay a premium
price for a more expensive item to get the freebie. Don’t ask why! It may not
make sense, but it doesn’t have to, as long as you make money. While this
technique has been used most successfully in the beauty and cosmetics industry,
it can be used in almost any business endeavor. It isn’t unheard of to see deals
such as a free computer desktop with the purchase of a higher-priced notebook
computer or, even a free subcompact car with the purchase of a full-price luxury
sedan!
Frequent buyers
Frequent-buyer programs can be very powerful tools for building loyal clientele
for both retail and service businesses. The more common approach is to give
customers a card that is marked after each purchase and results in a free or
reduced-price product or service offering after a specified number of
regular-priced purchases. For example, ten haircuts may net one free haircut.
Another approach is to give regular customers a discount on purchases upon
presentation of their “Frequent Buyer” discount card.
Some businesses charge a small fee for their frequent-buyer cards. Others tie
freebies or discount levels to purchase volume. For example, after spending $100
at a computer store you might receive a free subscription to their newsletter or
5 percent off your next purchase of $25 or more. After spending $250 you might
receive a free storage disk or 10 percent off your next purchase of $25 or more.
Frequent buyer programs are also often implemented by independent retailers
trying to survive the onslaught of superstores that offer their customers
super-low prices.
Exclusive offerings
Offering exclusive purchases or previews of new merchandise to existing
customers is a great way to inspire a feeling of excitement and loyalty. To
enhance participation, you may wish to offer a discount. If the exclusive
offering is in itself extremely attractive, the discount can be small.
Events
Hosting a special event in your business establishment, such as a celebrity
appearance or a charity fundraiser, is a terrific way to introduce people to
your business or maintain contact with existing customers. It also will create
an aura of excitement and goodwill. You may even obtain media coverage!
Cross-promotions
You don’t have to be a movie producer or own an international fast-food chain to
cross-promote your product with another business. You might consider offering
free tickets to the local theater with each purchase of a particular item or
price level. Another great business-to-business cross-promotion might be to
offer free tickets to a ball game to any business willing to invest fifteen
minutes of time just to listen to your sales pitch.
Trades
Ever notice the ads for car washes on taxi roofs? Car washes don’t pay cash for
these advertisements! They get the exposure in exchange for cleaning the taxis
periodically. If you are absolutely sold on developing an advertising campaign,
remember that smaller media outfits will sometimes accept products in lieu of
payment.
Giveaways
You’re probably wondering how you can make money if you give away product! Well,
it’s a lot easier and less expensive than advertising. In fact, giveaways have
their place in just about any type of business.
Selling business-to-business, you can generate goodwill with the people you
choose—your best customers or a select roster of potential clientele—by
occasionally giving them a small gift when you call on them. The giveaway should
not be so expensive that a feeling of bribery is conveyed, but nice enough that
it doesn’t end up trashed the minute you leave.
For consumer service businesses, you may want to offer your product for free
trial periods, or offer free estimates if you are in a service-oriented
business.
Retail businesses may hand out balloons or other novelty items to build
traffic or retain customer interest.
New customer offers
Attracting new customers is one of the most difficult marketing challenges to
achieve even with powerful advertising or a dedicated sales force. That’s why
different businesses—national greeting card manufacturers to local oil delivery
services—offer incentive pricing, freebies, or extra advertising allowances for
new customers. Even lawyers customarily offer a free first consultation.