CONSPECTUS ON THE QUALITY MOVEMENT

Su Mi Park Dalhgaard

Issue 27 (Vol. 14, No. 1), June 2004, pp. 75-101.

Through a systematic investigation of the scope, definitions, and chronology of its establishment, the quality movement has been reflected. Furthermore, the Japanese and the Western approaches to quality management have been described through a proposed learning pattern, termed morphogenesis. By searching the underlying cognitive structures, and with an application of the identified morphogenesis in the history of the quality movement, some of the key factors behind the Japanese leading position in quality as well as commonalties and differences between Japanese and Western approaches of TQM were identified.
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