AN ANGLO-CHINESE STUDY OF QUALITY MANAGEMENT IN THE CONSTRUCTION INDUSTRY

RODNEY MCADAM & MIN WANG

Issue 24 (Vol. 12 No. 2) pp. 129-158

The aim of the study is to compare and contrast the approach to Quality Management in both UK and Chinese construction companies. The continual rapid development of Chinese construction companies and the investment of UK construction companies in China have led to a focus on Quality Management. There is a need for harmonisation of Quality Management definitions, practices and developments if current progress is to be maintained. An initial analysis of 12 leading Chinese construction companies is followed by an in-depth comparative case analysis involving a Best Practice UK construction company and a leading Chinese construction company. The results indicate that Chinese construction companies face a challenge to move their Quality Management programmes beyond ISO 9000 derivatives and cultural change aspirations. There is a need for an increased implementation focus on processes and measures.
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