SERVILLANO JOSE I. DUNGLAO

Security Management Consultant

 

Certified Security Professional

Philippine Society for Industrial Security

 

Braveheart Security Management

An Affiliate of Stonewall Security Concepts

 

 

Courage is not the absence of fear, but bearing the fight for the right

 

We are men for others

Having been trained in the premier military institution in the country

We commit ourselves to enhance security awareness across industries, businesses and profession

Mitigate risks and ensure continuity in business operations

Develop a positive work environment and peace of mind among stakeholders

Upgrade the standards of the security profession to world-class level

And remain to be true to our values – Courage, Integrity and Loyalty

 

 

SERVICES OFFERED

 

                   SECURITY MANAGEMENT PROGRAM IMPLEMENTATION

 

This service covers the planning, program and policy development, formulation review or revision, publication and deployment which are preceded by a security survey.

 

It involves the evaluation of   the effectiveness and the cost and benefit evaluation of the security systems that support the programs for Personnel Security, Operations Security or Supply Chain Security (under certain set-ups), Information Security, and Physical security, Service or Product Security, and Environment Security.  It covers security systems and procedures for the prevention of, reaction   to   and   investigation   of   risk   occurrence, taking into account security due diligence and industry best practices. 

 

The service also includes the alignment of the existing contracted security services of the client company with the new security program initiatives and interventions through a Guard Force Management System Manual, culminating with a security personnel training.

 

The main deliverable is a comprehensive security program that is integrated and synergistic as a system in which all measures, whether procedural or physical, would logically and strategically contribute to the reasonable and cost effective protection of your people, assets, reputation and value.

 

Working with the management team, the organizational readiness to adopt a comprehensive security program shall also be ascertained, taking into account the deployment of organizational development and change management initiatives.

 

RISK, VULNERABILITY AND SECURITY ASSESSMENTS FOR CORPORATIONS OF ANY SETTING

 

This service covers the identification of all types of risks that threaten your company or facility, the assessment of the likelihood to occur and their impact on the business or the facility if they occur. The facilities include banks, offices, condominium, hotels, manufacturing plants, malls, hospitals, retailers and refineries among others.

 

More often than not, complacency sets in a prolonged period of normalcy and poor compliance gets unnoticed. A third party security assessment is an effective compliance evaluation and audit against self-satisfaction. An outsider looking in will always have an added value for organizations that have a passion for continuous improvement.

 

Beyond risk identification, security assessment shall increase awareness and appreciation of security by the company stakeholders. It can establish a baseline of where the company stand and plan where it should be, thereby eliciting involvement and support of related functional departments, mitigate security-related liabilities, and eventually reduce security-related expenditures while maintaining or even increasing levels of protection.

 

 

EMPLOYEE SECURITY AWARENESS DEVELOPMENT SEMINAR

 

This is a four-hour orientation program for the employees for them to recognize the security needs of the company, the risks that threaten the company, the various means   by which security is addressed and their individual and collective role in the security of the company. It also includes some practical tips in securing their work areas, and avoiding risks in different areas.

 

A good security awareness program builds upon and complements existing strengths and processes including safety and environmental awareness and training, policies and procedures, hotlines, employee communications (including intranets), new employee and contractor orientations, identification and access control systems, emergency training and drills, etc. It is designed to motivate employee involvement and participation in security participation. In other words, awareness transforms your employees as your additional security “eyes and ears”. 

 

A good security awareness program is a positive process that builds upon the employee's existing ethical base and sense of fair play. It is a concrete follow-through program for work attitude and values formation workshop. The program may also tie personal and family safety and security advice (e.g. at home, in the car, while traveling) to further relate personal protection with business/organization protection. 

 

The program might be tied to contests and awards in which aware employees are recognized and rewarded to boost communication and enforcement. 

 

 

CORPORATE SECURITY MANAGEMENT SERVICES

 

In this age and time, a Corporate Security Office ceases to be a typical support unit doing menial task. The challenge is to mobilize one that has a strategic relevance to the company’s business goals, support the corporate vision, mission and values, and perform activities that will ensure business continuity following security-related attack or catastrophic event. This service can very well deliver the foregoing results to businesses and organizations.

 

As security professionals, we abide by the maxim in management that “we cannot control something that we cannot measure”. Thus, in managing the security office we ensure that Service Performance Indicators are set in every aspect of the job to attain not just cost-efficiency but also excellence in delivering security and protective programs and services.

For progressive work environment, Service and Quality Metrics or improvement goals are set to ensure commitment to continuous improvement. Client expectations would include improved return on investment in a security program, a value for money investment in security and savings in terms of cost, time, effort and stress in managing a security office.

 

Inasmuch as the service performance measures are directly related to the contracted security services (security agency), standards in screening, hiring, training, supervision, pay and benefits, motivation, and management responsiveness shall be developed.

Subsequently, security exercises and penetration tests shall be deployed to identify gaps in program implementation. Done periodically, the gap between the assumed outcome and the assured outcome is then bridged by continual readiness and preparedness focus.

As companies focus its competence and direct its resources on its core business, support functions and services are normally outsourced. Similarly, acquiring and building up skills and competencies in security management may not be aligned with corporate strategic thrusts. This reality makes outsourcing of the corporate security office as a viable option.

 

The service could be availed through different programs depending on the business’ needs, expectations and capability.

 

Corporate Security Office Outsourcing

 

The service involves the outsourcing of the Security Office. We shall provide a Security Manager/Officer and the immediate staff requirements while the contract security personnel will still be under the security agency contracted by the client-company. The Corporate Security Office will be at the helm in the planning, program and policy development, formulation, review or revision, publication and deployment of the client-company’s security program. Specific tasks and programs include activities in physical security, operations security, information security, personnel security, supply chain security, whenever required, and the development of a Guard Force Management System Manual.

 

Virtual Security Manager

 

A number of businesses and organizations may not have an experience security professional under its employ, yet face the same risks, threats and vulnerabilities present in the present environment. The constraint could be budgetary or simply not having a full-time Security Manager.  The Virtual Security Manager is specifically designed for such a situation.

 

The service allows clients to enjoy the most critical components of an effective Security Management Program and its deliverables for an affordable and preset monthly fee. The client is guaranteed at least eight hours visit in a month.   This makes budgeting easier and the undertaking cost effective than having a security manager under the clients’ employ.

 

Specific services in the Virtual Security Manager include:

    Annual Physical Security Audit

    Service Quality Metrics for the Security Service Provider

    Security Policy and Procedures Review

    Guard Force Diagnostics Assessment

    Compliance to Contractual Provisions

    Post orders

    Hiring standards

    Training

    Incident handling guidelines

    Emergency response procedure review

    Expertise assistance whenever necessary

 

Security Counsel

 

Some business organizations opt for multitasking of corporate services functions. More often than not, security is handled by key officers in human resources, administration, safety, engineering and plant operations, where majority of the incumbents have yet to acquire and develop the necessary skills and competence in security management.

 

The Security Counsel Service intends to equip non-security professionals tasked to oversee the security function with the basic skills and competence required to effectively manage the security office. Interventions like professional coaching, on-the-job training, third party surveys and case studies are also deployed. 

 

Security Executive Coach

 

Experienced and reliable security resource for internal management meetings, particularly on issues related to corporate fraud investigation, contingency preparedness and planning against industrial disputes, economic sabotage, pilferage and other business abnormalities.