Managers usually have many tasks to perform at one time. they have to plan their time nad decide which tasks are the most important at any one time. This is called the [?].
A manger often has to solve many small problems in a fairly short time. For example, a supervisor may have to organize next week's schedule, solve a production problem, and train two new employees-all in the same workday. also included might be attending one meeting, writing seven letters, and skimming four industry publications. [?].
Every manager has to communicate well. Communicatinf might be done on the telephone, by fax or e-mail, in individual or group meetings, or in a written report or a letter. Listening is also an important part of communication. Most of a manager's day is spent interacting with people. This is the [?].
Managers work with people and need human relation skills, or skills in dealing with people. For example, a manager may be asked to resolve conflicts among employees. This ability is called [?].
Managers must be aware of the events and forces in the global market that affect their business. For example, some managers read local and national newspapers daily. They may also use on-line services to access international news relating to their company's various markets or products. This is the [?].