Responsible for assisting the Department Directors and agency Vice Presidents with planning and implementing the performance improvement program to meet the needs of Hillcrest. Provides education to staff and Governing Body. Facilitates performance improvement activities and continuous quality improvement activities throughout Hillcrest. Acts as resource person to HFS Cabinet, administrative team, department managers and agency staff. Assists with preparation for all regulatory body surveys, i.e., Joint Commission, State Licensing Review.

Bachelor's degree required (extensive previous experience may substitute for degree).  Previous medical/social services chart review compliance experience preferred.  Position will be based out of Dubuque with travel expected to all other locations.  Must have a valid driver's license and be able to meet agency's driving requirements.