Andrea Sitler

972-535-5385 • 940-595-1499  • [email protected]

 

"Friends call me a human map!"

 

 

Personal statement:

 

20+ years in the transportation industry with Multimodal experience in broad range of Industries: petroleum, chemical, oil field, cryogenic, hazmat, CCM / temperature control, liquid and dry bulk, JIT/expedited, air freight, TL/LTL, dry, FAK, food, general commodities, cement, intermodal, electronics, high value, retail/wholesale, over-size / heavy haul and flatbed. International / global logistics experience in Air, Ocean, FLC/LCL, Brokerage, Customs and import/export regulations.

 

Expert in DOT and regulatory compliance, hazardous cargo and handling, fleet operations and safety management. Unique ability to find the strengths in employees and guide them to function to their full potential through “hands on” management style. My hands on management style gained me the respect of upper management as well as my subordinates. 

 

Accomplished, logical and organized leader with outstanding history of identifying financial gain opportunities while providing Superior Customer Service. Proven ability to find and recover loses. Highly analytical and versatile leader with big-picture concept for success in everyday operations. Excellent trainer with vast computer skills; exceptionally skilled in EXCEL.  My skills have been honed as a top-notch manager with a strong attention to detail. My expertise has enabled me to save on unnecessary spending while fueling profits for the companies I have served. 

 

Exceptionally skilled communicator and negotiator with interpersonal skills and extensive experience in the global market that have allowed me to spearheaded profitable corporate relationships while internally mentoring others for similar successes. I am an organized self-starter with the ability to thrive in a fast-paced environment and ensure tasks are completed correctly the first time.

 

 

Strengths:

 

Operations Management * Fleet Operations * Financial * Negotiations* Safety * Sales / Marketing * Budget Forecasting * Regulatory Compliance * CDL-A(TX) * Logistics * Human Resources * Team Leadership and Motivation * Environmental * Hazmat * Business Growth and Development * DOT * OSHA * EPA * Global Business Management * Import / Export * 3PL * Multimodal Transportation Management * Multi-location Management * Warehousing & Distribution

 

 

 

Education:

 

Berkshire University

London, UK

 

DS Global Business Management, Summa Cum Laude

MS Environmental Management, Summa Cum Laude                                                  

BS Logistics Management / Environmental Management, Summa Cum Laude

 

 

 

Employment History:

 

The DOT Doctor, Wylie, TX     (972) 535-5385 2008 – Present                

Owner

Offering expertise in DOT Compliance, Safety Management, Driver Training, Environmental Management, Clean and Green Technologies, Truck Tax Filing Services, Global Logistics and Transportation Services. Specializing in compliance.

QE/B.E.S.T. Consulting, Washington, DC     (202) 640-1605        2002 – 2008                

Salaried Consultant

Offering expertise in Business, technology, environmental, safety, logistics and transportation services. Specializing in global logistics implementations.

Clients included: Verizon, AETNA, Kubota Tractor Corporation, Starving Students, Crown Press, White Dove Art, Tiffy's Tots, R&D Express, Pilot, Beltway Express, Cryogenics, Northup Grumman, BTU and others.

 

Major Accomplishments:

 

• Helped establish and served on safety review / accident investigation panel (P&R). Result 30% reduction in accidents and incidents.

• Establish procedures and document polices to qualify a trucking company for ISO certification.

• Business Turnarounds – transform a non-profit generating company into a profitable company through my business visions.
• Established DOT compliance and training for several small trucking companies resulting in a reduction of accidents / incidents, raised safety ratings, reduced insurance premiums, reduced log book issues / fines and safer drivers.
• Cut Northrop Grumman’s F-14 budget by 50% (.25 Billion saved) through discovery of deficiencies and excessive expenditures. Reduced government contractual suspense billing to its lowest ever.
• BTU – set up fleet maintenance program including computer tracking with db import for improved fleet management and tracking resulting in reduced downtime, optimized equipment usage and a 10% reduction in the maintenance budget.
• Relocation of over 85% of a global fleet from a stock pile, non-profit area to areas of high revenue, developed a trucking matrix resulting in >10% reduction of trucking costs. Improved equipment optimization: .87 to 1.32 trips per month. Realized savings >$1m.
• Damage reduction at various companies from 25%-85% due to carrier evaluations, establishing qualifying criteria, re-evaluation of method of transport, developing packing / handling procedures and creation of tracking methods.
• Establish procedures and document polices to qualify a trucking company for ISO certification thereby moving the company out of the red through a >30% increase in traffic lanes.
• Established the whiteboard for tracking DSL failures during the roll out of the Verizon Business DSL division. This allowed for the analyzing of failures reducing DSL failure by 50%.

 

For more incite into my assignments visit: http://www.geocities.com/dot_doctor/professional_accomplishments.html

 

 

 

BPAC Transportation, Baltimore, MD                                                   1987 – 2002

 

Structure: 500 power units, 1800 trailers, 35 bay warehouse, 7 warehouse / distribution centers, 2 terminals providing full extra value services including cross dock and 3PL

 

Selected Achievements:

 

• Installed a computer network and automated BPAC allowing for global growth through improved communications and tracking.  Interfaced with clients, negotiated contracts, created and implemented business development plans, resulting in growth of global business from $150k to an excess of $120MM.
• Reduced BPAC’s freight claims (loss prevention) by 85% through reporting and better tracking methods.
• Reduced driver turn over at BPAC to under 10% annually.

 

General Manager                                                                      1991 – 2002 

 

• Interfaced with clients, negotiated contracts, created and implemented business development plans, resulting in growth of global business in excess of $120MM.
• Lean Implementation/Load Planning Management/Load and Fuel Optimization/Asset Utilization cut overhead costs by $27m in <2 years.
• Qualcomm satellite tracking test.

Result: Not a wise investment due to our SOP.  Nextel was right solution.

• Performance management and coaching of employees, contractors and O/Os

• Development, monitoring and tracking of departmental budgets.

• Responsible party to all Regulatory Commissions

• DOT/OSHA/FMCSA/FDA/NRC/EPA/EHS compliance

• Established relationships with EPA and local hazmat response teams in MD, DC, VA region ensuring fair practice and quick response to spill and recovery procedures.

• Improved safety programs through further employee training, heightened safety awareness and awards programs.

Results: 10% reduction in 1st year of safety related issues; netted >50% reduction in safety related issues overall (e.g. Worker's Comp. claims, warehouse incidents, road accidents)

 

 

Director of Operations, Logistics, Finance and Safety                    1989 – 1991                

 

MAJOR EXPANSION PROJECT: Expanded business past the normal 80/20 to ensure diversity of revenues through Safety policy / program development, implementation / enforcement through the establishment of a written DOT compliance program, OSHA program and drug testing program which increased our marketability by proving our commitment to safety   

Result: 3 new large accounts and the expansion of our fleet into the haz-mat and petrochemical industries. Expanded to new warehouse (125,000 sq ft) – designed layout of new warehouse and business elements.

• Expanded business model to include: Driver leasing services, 3PL expansion, distribution / warehousing services (almost tripled our revenues in 2 years from $35m to $97m)
• Managed risk and prevented losses through the establishment of secure room policies, chain of custody for shipments and accountability.  Major results: 90% reduction in OS&D claims, cargo loss reduced to <1% annually.
• Establish a global network which gained us >$5m/annual revenues.
• Test market of 2 additional terminals (Houston and Anaheim) due to increased business and lanes.
• Oversaw Operations of Terminals (2), distribution centers (7), warehousing activities including bonded, specialized, import/export (Customs), HAZMAT, household and pharmaceutical freight
• Established secure area / room
• Wrote policies and established standards for performance measurement
• Clearly defined safety goals to meet/exceed DOT and OSHA standards                

• Develop safety department

• Safety newsletter, meetings, lectures to raise safety awareness throughout company

• Safety training for driver, warehouse and office personnel

• Log book compliance training

• Accident investigation, maintenance standards, facility safety, equipment inspections, state and federal compliance, quarterly/annual filings

 

• Safety awards and discipline programs established
• Field / terminal compliance to safety and operational standards 
• Installation, set up, specification and training of computerized systems for the company

• Drug awareness training and testing

• Recruit top candidates / background checks / driver file maintenance

• Lead by example through my dedication to safety in the workplace, follow up and self responsibility.

• Superior customer service was our priority and we earned that reputation.

• Recruit top O/O, contractors and staff to reduce overall turn over, improve job satisfaction and increase profits due to reduction of need to train and attract new talent.

 

 

Operations Manager                                                                   1987 – 1989

 

• Reduced driver turn over to <10% annually (Fleet size: 500 O/O and over 200 driver   
• Contractors) [industry average is >112% annual turnover per Transport Topics study and just rose to 121% in Q3 2006]
• Established a training program for office, warehouse and driving personnel thereby developing a reciprocal feeling of dedication and improving longevity from my staff.  Created an internal career path for promotion from within.
• Added pharmaceutical division increasing sales to $10m by end of 1987
• Set up the accounting system and department
• Set up automated dispatch and shipping/receiving
• Specified the computer system and gained its acceptance by the owners and staff
• Provided the upkeep and maintenance of the network and the entire system
• Expanded the business network from a local freight forwarder to an OTR carrier.

 

 

ADDITONAL INFORMATION:

 

Certifications:  Haz-Mat, Project Manager (in progress), IT certification through NCSA: HTML, XP Office Expert, Computer Technician, HTML 4.0 Expert

 

Trainings: Smith System, Six Sigma Green Belt, MCSE+I, MSCE 2000, A+, Network+. DBA, Hazmat Training and Certification, OSHA training, EPA training, DOT training, Leadership Training, Communication / Speech Training and various other class / certification courses.

 

Affiliations: Transportation Club of Dallas/Ft. Worth, BAIC, Toastmasters International, American Society of Women Accountants, Margarita Society of Ft. Worth, Environmental Defense Fund, Sierra Club, Sierra Club, Society of Industry Leaders, Native American Rights Foundation, Children Safety Awareness, Green Peace, LIPF, ExecuNet, Hazmat 101 List, Dangerous Goods Group Discussions, DFW Chemists, Safety News Group and Leader of DOT Help Group. Former member of: ATA, MMTA IATA, GMTA Safety Council, Chamber of Commerce Transportation and Governmental Committees.  Serve on several advisory / consulting panels for the transportation, hazmat and logistics industries.

 

Awards: Customer Service Awards, Highest Mileage Teams(7x), Most Productive Drivers, Year of Accident Free - Drivers(12x), Employee of the Month(23x), Employee of the Year(7x), Distinguished Photographer Award, 2006 Editor's Choice and Editor's Choice Published Photographer Award, Oratorical Awards at various levels (5x) and various other awards.

 

 Languages: (In order of proficiency) English (American), English (British), French (Canadian), French (France), Spanish (Mexican), Spanish (South American), Spanish (Castilian / Spain).

 

My virtual home: http://myspace.com/andrealsitler