Perley B. C. Mears Jr.

P.O. Box 227, Berlin, MA 01503
(978) 558-4564 * perley@mears.us

Dependable, organized, self-motivated technologist with strong interpersonal and communication skills. Over 20 years of computer industry experience.

Professional Profile
	Architects solutions to meet customer's business requirements.
	Develops and presents technical material clearly to customers from CEOs to System Admins.
	Enthusiastically transfers knowledge to others through articles, blog posts, web pages, presentations.
	Collaborates with engineering and marketing to drive customer feedback into products and services.
	Manages Pre-Sales Pilots and Proofs of Concept.
	Oversees and supports lab resources for sales use in benchmarks, POCs, Pilots, testing, and learning new products.
	Teaches product training and Transfer Of Information (TOI) sessions both internally and externally.
	When needed, escalates customer Pre and Post sales issues to successful conclusion.
	Takes full advantage of various Social Networking technologies to collaborate, communicate and evangelize with colleagues and customers, including Twitter, Facebook, IM, IRC, LinkedIn, Plaxo, blogging, and more.

Technical Proficiencies
Platforms: Windows 9x/NT/2000/XP, VMware, Solaris, Linux (Red Hat, Ubuntu), Mac OS X, Mac System 7/8/9
Networking: LAN/WAN administration, TCP/IP, 10/100/1000BaseT ethernet
Languages: UNIX shell script, Java, JavaScript, HTML, Wiki, Perl, C, BASIC 
Tools: Microsoft Office, Star Office, SSH, IRC, Virtual Box, Sun Ray Server, Sun Secure Global Desktop

Professional Experience
Sun Microsystems, Incorporated, Burlington, MA	1997-Present
Senior Technical Specialist
	Provide Pre and Post Sales technical support for a variety of customers, design solutions, develop & present material, set up POCs & pilots, and escalate customer issues as needed.
	Drive changes that enhance customer experience. Collaborated on Out of Box Experience cross-functional, team.
Systems Engineer
	Provided technical expertise to Sun’s channel partners, and government customers.
	Presented training and other materials internally and externally.
	Took lead role in knowledge transfer projects.

Banyan Systems Incorporated, Westborough, MA	1994-1997
Senior Support Engineer
	Provided mentoring and guidance for a team of support engineers, in addition to the responsibilites below.
Technical Support Engineer
	Provided technical support to end-users, system administrators & consultants for a wide-range of messaging products including a PC-LAN based Windows/DOS E-mail package, a Group Scheduling calendar package, and collaboration forum package.
	Employee Excellence Award: Chosen by previous Employee Excellence Award recipients for contributions to Banyan and their customers far above expected job performance.

Beyond Incorporated, Cambridge, MA	1992-1994
Technical Support Engineer
	Provided technical support for a PC-LAN based Windows/DOS E-mail package to customers from end-users to system administrators to consultants.
	Developed product code to gather information to assist in resolving customer support issues.

ManLabs, Division of Alcan Aluminum Corporation, Cambridge, MA	1990-1992
LAN Administrator/Computer Specialist
	Designed and implemented a system of networked personal computers which increased computer access by 500% and capacity and capability by 300%.
	Established a fiber optic connection between 2 buildings which resulted in a 50% reduction in software expenditures and a 50% increase in computer resource availability.
	Effectively responded to a virus infection and implemented protective measures using anti-virus software.


Education & Training
  Sun Microsystems Certified Training	1998
    Solaris (System Administration, Network Administration, Internals)
    Java
    Perl
  Banyan Certified Training	1994
    Vines Administration 
  Novell Certified Training	1990
    System Manager, Update and Advanced Features,
    Netware Service and Support 
  Bachelor of Science in Electrical Engineering,	1982
    Northeastern University, Boston, MA


Professional Affiliations
  IEEE
  IEEE Computer Society
  ACM
  Order of the Engineer