Common Used Elements
Dooshyantsing Bajnathsingh
CV
- Sir Abdool Razak Mohamed SSS
- • School Certificate (SC)
- • Higher School Certificate (HSC)
- • CompTIA Advanced TShoot and Maintenance
- • Microsoft Certified Technology Specialist Installing and configuring Windows 7 Client (MCTS)
- • CompTIA Network+
- • BSc Computer Forensic (In progress)
- • Responsible for activities related to the PC support function including PC and printer
- • Connectivity issues and see them through to their resolution. Deployment of viper antivirus on a server environment. Implementing network equipment (switch, cabling, patch panels)
- • Assist clients through their problem and ensure that their problems are solved.
- • Network troubleshooting and cabling.
- • Assists clients with their daily internet and connections problems
- • Make the necessary investigation and follow up of client's technical issues until the problem has been resolve.
- • IT infrastructure management
- • Live Monitoring on entire IT Infrastructure
- • Incident logging on ticketing tool
- • Follow Up of incident ticket with level 2 and Engineer
- • Managing User Accounts on Windows and Linux Environment
- • Updating, installing patch on server
- • Weekly and Monthly Housekeeping on Linux and Windows Server
- • Deployment of predefined SQL Query on test and live production environment
- • IT infrastructure management
- • Live Monitoring on entire IT Infrastructure
- • Incident logging on ticketing tool
- • Follow Up of incident ticket with level 2 and Engineer
- • Management of onsite premises IT Infrastructure (Server , Switch , IP Telephone)
- • Managing User Accounts on Windows
- • Live Monitoring of network equipment for France Telecom (Orange)
- • Incident logging on ticketing tool
- • Follow Up of incident ticket with level 2 and Engineer
- • Assists clients with their daily internet and connections problems
- • Make the necessary investigation and follow up of client's technical issues until the problem has been resolve
EDUCATION
VOCATIONAL TRAINNING
EXPERIENCE
July 2012-Dec 2012
Looknearer Ltd: IT Support Technician
Responsibilities:
VJ Computers Ltd : IT Technician
Responsibilities:
July 2013-Dec 2015 Outremer Telecom Groupe
Hotline Level 1
Founded in 1986, Groupe Outremer Telecom has established itself in the French Overseas Regions as the leading alternative telecom operator. The Group is present in two geographical zones: the French West Indies and French Guiana zone (Martinique, Guadeloupe and French Guiana) and the Indian Ocean zone (Reunion and Mayotte), and provides an integrated fixed telephony, mobile telephony and Internet access offer for both residential and business Customers.
Responsibilities:
December 2015 till July 2017 Accenture Mauritius : (Software Engineering Associate)
Responsibilities:
Techmode Outsourcing July 2017 – September 2017
(IT Support Technician)
Responsibilities :
Help On Call LTD September 2017 – Till Date
(IT Support Technician)
Responsibilities :
Languages knowledge
-
English Fluent
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French Fluent