| Testimonials - Page 5 |
| "Don, we just happenned by that evening and spotted the Ford Windstar minivan on your used car lot. It was already past your closing time but you were more than happy to stay late to show it to us. You were not pushy, so that was the first thing in your favor. We appreciate the time you took with us; it was not "right in" and "right out" and on to the next customer. Most new car dealers do not give equal time to used car buyers. You treated us very well and we were pleased with the overall transaction. We will continue to share the good experience we had at your place of business with others!" -- DuBois, PA "Don - according to me, there are three top qualities for a car salesperson that YOU possess: 1. You are down to earth. 2. You are a bullshitter maybe; but you are a believer in your product definitely. 3. You are non-threatening - some others just don't give a shit!" -- Tyrone, PA "Don, I would like to say that your efforts in sticking with us through the entire transaction process were helpful. We also appreciated NOT having to play 50 questions. Sharon and I look forward to having found a dealership and people like you that are still one-on-one and treated us like someone you wanted as a customer." -- State College, PA "Don, I really felt comfortable dealing with you because of your low pressure approach. You didn't ask me 'what can I do to have you take that car home tonite'. I wasn't left sitting and waiting on an answer from a manager as I have been numerous times in the past at other dealerships. That whole waiting game that other dealers use in negotiations really makes the experience unpleasant. In general, I did not get the runaround that I have gotten in the past. Thanks, it made my decision easy." -- Huntingdon, PA "I don't know if there is anything you could have done to make the experience any better. I have never had any luck with any other car salesman. For me that goes with the territory. However, I will say that the experience I had at your dealership with you was very enjoyable. All my questions were answered and no one made me feel like my questions were stupid. Also you did not try to sell me the first thing that you showed me. Most often in my experience, a salesman will hone in on one product and try to shove it down my throat. Or they'll ask me why I don't like something and make it sound like I don't have a right to feel that way. I didn't get that feeling from you. Even when I left your dealership after my first visit, you didn't make any last ditch efforts to buy that evening. After I did some research on the internet, I was happy to return to your dealership and test drive the vehicle I was looking at during my first visit. Thank you and the rest of the staff for making my experience an enjoyable one!" -- State College, PA |
| Copyright 2002 Donald J. Barletta. All rights reserved worldwide. |
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