Yahoo! My Yahoo! Mail Welcome, dollymillem_01 [Sign Out, My Account] Mail Home - Mail Tutorials - Help Mail | Addresses | Calendar | Notepad What's New - Mail Upgrades - Mail Options Check MailCompose Search MailSearch the Web Get unlimited calls to U.S./Canada Folders[Add - Edit] Inbox Draft Sent Bulk[Empty] Trash[Empty] My Folders[Hide] Personal What's your Credit Score? See it FREE! Netflix DVD Rentals Delivered! $160,000 Loan only $600/mo. $160,000 Loan only $600/mo. Previous | Next | Back to Messages Printable View - Full Headers DeleteReplyForwardSpamMove... This message is not flagged. [ Flag Message - Mark as Unread ] Date: Sun, 24 Jul 2005 02:27:58 -0700 (PDT) From: "dolly" Add to Address Book Yahoo! DomainKeys has confirmed that this message was sent by yahoo.com. Learn more Subject: Re: Web Support Request -[enu] - Case Info: [XN5/x64K7IM=] - Case Info: [6TORKw6IS5k=] - Case Info: [n88Ts89aMRo=] - Case Info: [vdCp77aPNKU=] To: techsupport@nero.com, dollymillem_01@yahoo.com I download the program and installed it. Of course something strange happen. Here goes: When installing I click to put an icon on the desktop. It never did. However, I decided to use the program the next morning. I had the disc in and click "find missing files and folders" & mistakenly open Nero while the program was running. I immediately put the disc back in, and stop the program. It was up to 69%. Suddenly, the icon appear on my desktop and my antivirus program blocked out. It tells me I have to reinstall all updates for the antivirus...like I had just install an older version. I uninstall ISO Buster and the antivirus, firewall & reinstall another virus program and the firewall. Since I have hard copies of most of the files that were on the disc, except the zips and other programs with images (and the text of support chat with AOL tech's is what I was basically trying to recover), I'll find some other solution. Thank you anyway. ******************************************************************************************************************************************************* "techsupport@nero.com" wrote: Dear valued customer, thank you for your email and your interest in our software. Were you able to recover your files using isobuster? Should you have any other request, please don't hesitate to contact us again. Best regards Marco Jäckle Technical Support Nero AG Im Stoeckmaedle 18 76307 Karlsbad Germany Fax : ++49 (0)7248 928 499 http://www.nero.com ________________________________________________ SIPPS - Another highlight from Nero! Test SIPPS - reduce your phone bill! Download the free demo version at http://www.sippstar.com/en/download.php ______________________________