EDUCATION
Northeastern Illinois University, Chicago, IL Bachelor of Business Administration (expected graduation July 2021)
The University of Jordan, Amman, Jordan (2015-2017)
EXPERIENCE
McDonald’s Global Menu Restaurant, Chicago (West Loop), IL
Crew member/Barista (10/2018 – 06/2019)
Recognized for maintaining high standards of customer service during high-volume, fast-paced operations Handle currency, credit and mobile pay transactions quickly and accurately Establishd a loyal clientele through friendly interactions and consistent appreciation Frequently take initiative to find extra tasks during down-time and assisted others during busy periods
Kennedy Auto Center, Bradley, IL
Assistant – Online retail (6/2018 – 09/2018)
Process online submissions of consumer credit applications to assist sales in credit decisions Uploaded online vehicle database on a weekly basis to keep website current Responded to social media inquiries related to inventory and financing specials Assisted in the preparation of paperwork for pending loans through banks and finance companies
Pull and Bear (Clothing retailer), Amman, Jordan
Sales Associate (8/2016 – 02/2018)
Assisted customers in finding or selecting items, and provided recommendations based on season and trends that resulted in increased revenue Managed proper and attractive merchandise display, ensuring strategic placement of products that maximized purchases Continuously beat associate sales goals for 8 consecutive months
LEADERSHIP/EXTRACURRICULAR ACTIVITIES NEIU Marketing Club
Member (06/2019 – Present)
Attended weekly meetings to expand knowledge of the marketing field Participated in numerous discussions concerning business ethics
Mission Trip: UNRA, refugee assistance
Volunteer (06/2017)
Helped facilitate activities and food drives Experienced working together with people from different cultures and backgrounds
ADDITIONAL SKILLS, ACTIVITIES & INTERESTS
Skills: Excel, PowerPoint, Leadership, Strong Work Ethic, Communication, Problem-Solving, Bilingual in Arabic and English
Interests: Photography, Traveling, Reading, Cycling .