1999-2000
1. Explain the concept of assertiveness. Explain also how it might be used in practice.
2. Identify and comment on the key skills involved in both informal and formal negotiations. Give examples.
3. Explain the concept of Role Set Analysis. How could you make practical use of it.
4. How might a diplomatic mission or other organization ensure that its expenditure was cost-effective?
5. Identify and comment on the key skills required for effective inter-personal communication.
6. Explain the concept of delegation. Why can those with managerial responsibilities sometimes be so bad at it?
7. Identify and comment on the training needs of a person being sent to work in another country.
8. Identify and comment on the factors that are causing the work of diplomatic missions to alter.
9. What are the purposes of staff appraisal? Identify and comment on the main obstacles to its successful use.
10. Assess the extent to which all four elements of a marketing plan are relevant to a public sector organization.
11. How would you assess the return of a capital project in the public sector?
12. Critically examine the impact of Information Technology on diplomatic
missions or organizations.
2000-2001
1. What cultural adjustment might you have to make if you were posted to work in either London or Paris from your home country?
2. Why might people neglect the managerial element of their jobs? What should be done about it?
3. Assess the methods of staff selection in an organization with which you are familiar. Are there any ways in which you think they could be improved.
4. How can those with managerial responsibilities ensure that they use their time effectively?
5. Identify and comment on the overlap in the skills required for diplomacy and management.
6. Explain the concept of feedback in inter-personal communication. How important is it and how would you evaluate it?
7. Identify and comment on the skills involved in negotiation.
8. How can those with managerial responsibilities ensure that their staff are positively motivated.
9. Either:
a. Identify and comment on the factors that are causing the work of
diplomatic mission to alter.
or
b. Examine the impact of Information Technology on Diplomatic missions
or another organization with which you are familiar.
10. Either:
a. Explain the value of marketing concepts to a diplomatic mission
or other public sector organization.
or
b. Assess the arguments for and against the view that combining the
elements of the "marketing mix" is only worthwhile if it is done for profit.
11. Explain the concept of investment appraisal. How might he
concept be applied in practice.