Critically discuss if the SCIS method of classifying websites is the best option of providing our users with effective access to the internet.
Dianne McKenzie
Written for course requirements for the M.App. Sc. in TL through Charles Sturt University. 2000. Updated 20 May 2002
The internet is a relatively new medium of information retrieval, each day it expands at a previously unknown speed in the information organising world, with any individual or organisation having the power to publish with little or no expense or expertise or standardisation, which leads to much more information being available quickly, relatively easily but with varied standards and usefulness. Since the inception of the internet, the end user of this information has been the one who has been responsible for locating the resources required by them, sorting through the menu of what is available and selecting the resources they deem most appropriate for their uses, in many cases not considering the quality and legitimacy of the resources found. Users appreciate the new freedom with regard to locating information, however, due to its size and rapid growth the internet has fast become unwieldy for the casual information seeker and there are many attempts at organising the internet to make retrieval easier and more relevant.
The internet allows schools to increase their resources infinitely with little cost, (Harden 2000 ) however these resources need to be organised into a system which facilitates accessibility so that students can find what they are looking for both in traditional mediums and the new medium of the internet. The librarian needs to let the users know what is in the collection, regardless of the format of the materials (Campbell & Cox ). The catalogue with the advent of the OPAC has become an avenue for provision of resources rather than a catalgue of ownership of resources, and as such needs to include such resources as relevant websites and other internet based resources. (Morgan 1995)
Many students in schools have internet access from home, and use search engines to find resources for their work in preference to looking up a book for various reasons. (Anderson 1998) These reasons include the novelty of the internet, the convenience of doing it from home at any time that is possible, the infinite scope of information available to choose from, the currency of the internet information and there is the perceived notion that it is quicker to look up the internet using a search engine than it is to visit a library and sort through the traditional mediums. The latter reason has in fact been proven incorrect, that the internet can take longer to find the relevant and necessary information,(Anderson 1998) the initial searching may be quicker but the sifting through the sites and irrelevant information takes time. At this point children do not have the information literacy skills to benefit in great degrees from the internet and they need to be steered toward appropriate sites to save both time and frustration, and to ensure they stay on track. This is where the listing of websites on SCIS OPAC is a useful tool for all librarians.
Web sites are like any other resource which is added to the library, they must be selected according to the selection policy criteria to ensure quality and reliability of information to users, with selection based on the same care and attention given to any other resource. (Anderson 1998) The websites which have been catalogued by SCIS have been selected for their usefulness in the educational setting, to save time, librarians could accept this criteria, however they should still investigate the site to see its usefulness for their own clientele. By SCIS providing the website address, time is saved in the searching process for the school librarian. Many librarians use the SCIS OPAC to search for new resources, and the provision of websites on the OPAC gives it a new dimension with the websites readily available for use at no further acquisition cost with direct access from the SCIS OPAC for selection and immediate use. In this way the SCIS OPAC becomes more of a dynamic working tool than just a catalogue of available resources that have been catalogued correctly.
The use of the Dewey Decimal Classification (DDC) system by SCIS to catalogue the website is the most user friendly method of cataloguing and organising the resources than any other system currently available. More schools and libraries use the Dewey System than any other system in their physical library collection , it is already part of the organisation, retrievability and access systems of schools, and it would also appear to be one of the most applicable systems to the internet based resources. (Olson n.d.) One of the major factors in using the Dewey system is the familiarity it has throughout the world for both users and librarians and hence a new system of organisation does not need to be learned.
Through the SCIS use of the DDC system and standardised subject headings all resources will be accessed when a subject search is utilized on the school OPAC,with all resources treated equally, without the searcher having to look into another part of the OPAC or even go to another database such as an external database or search engine to find the websites required. This equal treating of resources allows for more effective browsing , and allows users to look for related items that may not previously been identified as relevant and may even turn up traditional resources which may not have been considered but are of greater value than the possible websites. (Olson n.d.) The DDC also allows for broader and narrower searches and keeps all the subject in one context. In the case of the internet it is possible for more than one call number to be applied to a website due to it not having a physical nature that needs to have a place on a shelf. (Kajosalo 1997) This is particularly useful when the website is so multifaceted that it could apply to many subject classifications and would also increase its accessibility. See the example in Appendix A, this videorecording is classified under mammals, however, if it was a web site with so many diverse subjects covered, it could also be classified under each subject, making it searchable under DDC as well as keywords for each of these topics. Using classification numbers makes the search more powerful and eliminates irrelevant hits, and reduces time in scanning through unrelated topics.
The DDC system has been proven over a hundred years to be consistent, applicable and flexible enough to keep up with information trends and new developments. It has a sufficiently wide topic coverage for classifying internet resources (Vizine - Goatz 1998) and has sufficient depth of coverage in the schedules and tables to be considered a viable tool for accessing internet resources. It is a universal system which can be used for foreign language classification, useful for websites that complement foreign language study of for students for whom the English language is not their first language. (Olson n.d.) It allows for specific searches and because the web site needs to be assessed for the Dewey number and subject headings, at the same time it can be evaluated for information integrity and appropriateness for the intended user. The Dewey system is well supported and is well maintained and updated to keep up with trends in information processing. It is a simple system which is being simplified further for the internet application (Olson n.d.)
Cataloguing and classifying websites does have problems that are specific to the internet which include defining where the multifaceted sites begin and end, with the inclusion of hyperlinks to other sites and hence where best to classify it. (Campbell & Cox 1997) There is also the problem of website addresses changing or ceasing to exist due to the fluid nature of the internet, and the problems of sites themselves changing content and becoming less useful or not being maintained and the information becoming dated and again less useful. (Anderson 1998) The other problem identified is that most internet sites will require original cataloguing and classification, and that descriptive cataloguing techniques and standards are difficult to maintain due to the more informal nature of the internet. (Sandberg - Fox 1998) These problems impose a heavy burden on catalogue maintenance and time for the SCIS cataloguer, but if it is done through a centralised cataloguing system and made available to all SCIS subscribers it is time saving for the librarian offering the website from their OPAC, and multiply this by many thousands of school librarians trying to organise and catalogue their own sites, it is many hours saved by the librarians as a collective body. One of the major problems which limit the potential use of the SCIS website records is the limitations of the school computers to take the user from the catalogue page straight to the web page, there is still the necessity in most schools to record the URL by hand (increasing the margin for error) and then access it through the internet or smart terminal. For the SCIS records to be fully utilized, smart terminals need to be an integral part of every school library and OPAC. (Morgan 1995)
When compared to other methods of website accessibility the system adopted by SCIS is currently the most efficient with the use of the DDC, SCIS subject headings and descriptive cataloguing techniques giving many access points available for retrieval. (Sibley 1998) The reliance on the use of the search engine for website retrieval, where keywords using Boolean strings are used in non formal language to locate the resource have limited success in accessibility because the resources retrieved are selected on keywords which are selected by the web site author and in many cases this leads to repetition and a low standard of resources, and in some instances, the more relevant and quality sites are not selected by the search engine for 'commercial ' reasons (Anderson 1998). In many instances the web site had to be registered with the appropriate search engines - time consuming and biased. Use of the search engine for all research leads to different sites being accessed at any time and is reinventing the wheel and time consuming both in terms of real time and internet time and tying up resources. (Vizine-Goetz 1998) Also,the librarian is surrendering their selection policy to the web masters and organisers of these utilities. The metasearch engine where many search engines are searched by a mega search engine, and the most relevant sites selected, are a little better but still have the limitations mentioned above, in many cases just amplifying the problems. The inherent problems with these systems is that the language used to search by the user is usually not specific enough to access the most relevant resources, and then the user is left to wade through the irrelevant sites to find something they need. They also do not given any indication of the quality of the resource and the user is left to their own judgment as to whether a site had credibility and was based on fact, this is a difficult skill for children. (Olson n.d.)
Utilization of front pages for the search engine 'manufacturers' who place web sites that are registered with them under subject headings and making them accessible this way is also unsatisfactory. This makes the search one step easier but still leaves the problems of wading through massive amounts of irrelevant information, and the quality of the site could still be questioned, as the selection process is usually commercially based, and each engine is so different in their selection criteria. It also limits the number of possibilities of web sites when there is obviously so many more to choose from. The subjects are listed alphabetically and sometimes are annotated to give an idea of what the site is about. The problems are that the list needs to be constantly rearranged to remain alphabetical, and the lists can become long and tedious to browse through, particularly seeing the internet is still growing very quickly. (Sibley 1998) The home page of Yahoo Australia is an example of this. http://au.yahoo.com/
There are also many sites which attempt to organise different sites into subject relevant structures such as Australia's Cultural Network http://www.acn.net.au/websites/sitelist.htm which attempts to bring together and organise web sites which are about Australia. This is organised in a heirachial way but is still based on the alphabet, however it does have a search facility which overcomes the searching time, but still is not conducive to effective browsing. The link to this comprehensive website still needs to be catalogued somehow to let students know it is available.
The bookmark system can work well if there are not many resources to file, however it requires movement through many levels, is not searchable and is very time consuming to browse through when there are too many levels, it also does not allow for annotations or other information to be added to it and cannot be transferred to other machines or formats without visiting the web sites individually. (Anderson 1998)
Another system which has been implemented is the school library website where useful websites are organised into useful subjects areas, some have a search facility such as Trinity Grammar PL Duffy Library (http://www.students.trinity.wa.edu.au/library/) and others do not. These are not linked to the OPAC and hence need to be searched separately when looking for resources on subjects. They can also take time to browse to find the most suitable subject heading for the topic the user is interested in and require more time to create new topic areas.
Other sites such as BUBL Information services (A national information service for the higher education community http://bubl.ac.uk/) have organised their list of internet sites on the Dewey Decimal System, without giving the number on screen, but all the relevant topics are grouped together according to the specific nature of Dewey. This is a site which is easy to browse and also provides a search facility by title, author, subject similar to an OPAC. This resource is useful in that the cataloguing information has been supplied and can be used as an addition to SCIS to download websites. There are also many other useful sites who have catalogued the websites according to descriptive cataloguing techniques and Dewey Decimal Classification.
The method that SCIS is using to introduce websites into the school OPAC is at this time the most efficient and applicable method available. It is a proven system and one which is adaptable to the current requirements, being transportable and flexible. It is imperative that internet resources are incorporated into the school OPACs so that students and teachers are educated to understand that all resources are equal in access, time can be saved through using the school OPAC rather than using the search engines and the sites that have been selected are the best the librarian can find on the topic. The end users need to learn that the internet can be harnessed and life made easier through the library OPAC just as physical resources are.
Appendix A
SCIS No: 774566
Title: The common threads. 2. Section 6A [videorecording].
Call Nos: 591 COM a12
591 COM 20
Physical Description: Videorecording
Subject(s): Mammals.
Moths.
Nervous system.
Body temperature.
Plants.
Publisher: Melbourne : Educational Media International, [1980?-1989?]
Description: 1 cassette (67 min.) : sd., col.
Notes: Title from cover.
Contents Note: Contents: Desert hopping mouse - Mate location by a moth - Investigating the nervous system - Regulating body temperature - Why plants bend toward light.
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