eBay Member: dgd_dan!
Tuesday, December 16, 2008 3:06 PM
[email protected]
Hello. I think I have shipped all of the cameras with a lens, I can look around and see if there might be one we can use. I do understand what you are explaining about the capacitors. Thank you for your help and information. Thanks! Audra DGD Inc
- dgd_dan!
Dear dgd_dan!,
There is a clue to failed caps, which i just noticed with the L2 i'm replacing. When i powered it up I could smell an oder familiar to me of electrical component failure. I smelled it most around the lense area. If you can't test with a lense, would you agree to offering a return option, if i have the winning bid, and it is not functional? dzg2a
- dzg2a2005
Dear dzg2a2005,
Hello. When I powered this unit on multiple times, I did not smell anything hot or burning. I can not guarantee that this unit is completely functional. Another customer told me that without a lens you cant tell if the capacitors are good. I can not promise a refund or a return but we will do right by our customers. Thanks1! Audra DGD Inc
- dgd_dan!
eBay Member: dzg2a2005
Thursday, December 18, 2008 5:00 PM
Dear dgd_dan!,
Greetings again, I decided to bid on this item after hearing your intention to do right by your customers. Much appreciatee, and I will report back to you promptly on this item's functionality. dzg2a
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- dzg2a2005
You need to see me about this first thing! AND I mean before you do anything else.
Greetings again,
I decided to bid on this item after hearing your intention to do right by your customers. Much appreciatee, and I will report back to you promptly on this item's functionality. dzg2a
- dzg2a2005
[email protected] So when i get the item will there be contact information included
which
will be yours or should i refer back to this e-mail address?
What i plan to do before putting a lense on is to check the playback
capabilities of the deck and then put an OEM lense on it. I only have
an 8-120mm lense, it will give me all the functions needed to
verify if this unit is functioning. Thanks for your help on
this.dzg2a
[email protected] Hello. I have to apologize, this was not for you, this was for Audra. Please accept my apologies for my mistake.
Dan Batson, DGD Inc
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[email protected] Hello!
Thank you for your business. The item shipped today via Fedex. Fedex will email you tracking information from their website.
If you are happy with your transaction and item, we would appreciate your leaving us feedback and 5 star ratings. If there is a problem please contact us, we work hard to do right by our customers.
Thank you, Audra Haynes, DGD Inc
dzp The item arrived, and to my delight it can capture an image through a lense.
I was a bit worried when it came with the CCD exposed, with no cap for the
lense socket. The functions of the camcorder for control of the lense seems
to be working.
The record/playback function works to a degree, this is probably what got
the comcorder retierd, scratchy playback. Thanks for the prompt shipment. To
be fair to other buyers, feedback for this transaction will be neutral due
to
the vast functionality mystery on a item that should be thoroughly evaluated
before being listed as a functional unit. However, thanks for filling in
some of the details and getting it here with obvious care for its packaging.
dzg2a
eBay Member: dgd_dan! Dear dzg2a2005,
Hello. After your emails, and us replying to you on multiple
occasions, I would have thought you would have emailed us if
you had a problem. You did not. I told Audra she should NEVER
have stated to you in her reply to you that we "always take care
of our customers" on an AS IS item. I stated to her if he replies
after getting the item we will have to bend over backwards to
take care of this buyer even tho you are selling it "AS IS" because
you gave him the impression we would take care of it. Then you
do not even give us any opportunity to help you. You obviously
planned on leaving poor feedback prior to end of the auction. I
am barring you from bidding on any more of my auction and ask
you leave eBay since you obviously are not cut out to buy
anything on this venue and be happy.
- dgd_dan!
eBay Member: dzg2a2005 Dear dgd_dan!,
Please pardon my misunderstanding of the term neutral, it was not intended to be negative feedback. I saw no need to email you immediately since no problem existed, the item arrived and it powered up, that is what you promised. I was relieved that it worked as an image capturing device, my gamble paid off, so there seemed no need to venture into your customer care offer which was a gracious gesture. However, your accusation of my intention to leave poor feedback is quite inaccurate, I had no such intention. The comment i included with the neutral feedback was not intended as negative, it was just an expression of what I expect from sellers who use the "as is" sale option. The original wording was; "More info could have been provided......" I would change it back to that if i could. This is not possible, or so it seems but it still does not warrant your scathing and inaccurate feedback. I could dispute this. Have a nice day and thanks for the item. dzg2a (pg.1 resolution effot)
- dzg2a2005
[email protected]
Thursday, December 18, 2008 7:16 PM
Friday, December 19, 2008 3:25 AM
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Friday, December 19, 2008 8:28 AM
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Friday, December 19, 2008 3:17 PM
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Tuesday, December 30, 2008 6:58 AM
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Tuesday, December 30, 2008 11:53 PM
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Wednesday, December 31, 2008 9:34 AM
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