Quotations
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Dexterine Ho Soo Miang
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PERSONAL RESPONSIBILITY
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"You are responsible, or it won't get done. There's a fine
line between taking it personally, and handling it
personally. Individual responsibility leads to happy
customers. Do you take responsibility or try to pass it
off?" - Jeffrey Gitomer

"You can't change what you don't acknowledge." - Phil
McGraw

"We are taught you must blame your father, your sisters,
your brothers, the school, the teachers - you can blame
anyone but never blame yourself. It's never your fault.
But it's always your fault, because if you wanted to
change, you're the one who has got to change. It's as
simple as that, isn't it?" - Katherine Hepburn

"Refuse to make excuses or blame others. The leader always
says, 'If it's to be, it's up to me.'" - Brian Tracy

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PLANNING
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"People waste most of their waking hours every day going
through the motions, chatting idly, shuffling paper,
putting off decisions, reacting, majoring in minors and
concentrating on trivia. They spend their time in low
priority tension relieving, rather than high priority goal-
achieving activities." - Denis Waitley

"Planning is a real waste of time....for those who waste
time." - Doug Firebaugh

"Every evening, write down the six most important things
that you must do the next day. Then while you sleep your
subconscious will work on the best ways for you to
accomplish them. Your next day will go much more smoothly."
- Tom Hopkins

"Failing to plan means planning to fail. What are your
goals?" - Brian Tracy
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PERSONAL PHILOSOPHY
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"My philosophy is that not only are you responsible for
your life, but doing the best at this moment puts you in
the best place for the next moment." - Oprah Winfrey

"Take your job seriously, BUT don't take their complaints
personally. If you take it personally you'll get upset, and
lose your edge. If you take it too personally, you'll lose
your edge and your job. If you take it seriously - it's you
with them. If you take it personally, it's you against
them. What steps can you take to ensure keeping your cool?"
- Jeffrey Gitomer

"A character is a completely fashioned will." - Novalis

"Your personal philosophy is the greatest determining
factor in how your life works out." - Jim Rohn
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