DMV Tyrant
Remember when you went out for your Driver's license, remember the
excitement and the satisfaction that you received when you finally
passed the road test. Remember how happy that was…well sometimes
….well…things happen…
Scene: A window at the Division of Motor Vehicles. Sign on desk
reads "Division of Motor Vehicles." A man at a window (DMV Tyrant),
is approached by a Customer.
DMV Tyrant by Christopher Durang.
DMV:
Listening to the tape:
I
will listen to the customer, I will respect the customer, I will be
courteous
to the customer, I will NOT talkback to the customer, I
will
not raise my voice, I will not lose my temper, I will NOT be
sarcastic,
I will cooperate with the Customer, the customer is always
right.
Customer:
(walks by) Is this Window 7? , excuse me, is this Window
7?
DMV:
Keeps saying tape.
Customer:
Excuse is this Window 7?
DMV:
Does it say Window 7? (twitch, sarcastic)
Customer:
Yes
DMV:
Well then, can't you read? (sarcastically) What do you
want?
Customer:
well, Now I am afraid something rather complicated has
happened
with my driver's license. No, please take turn off your
cassette
player so that you can hear me.
DMV:
What?! You want me to shave your rear? I am sorry but I work for
the
government, not for a barber, want a barber go next door, he is a
really
good barber, he cuts for a good price, yes he does.
Customer:
I am afraid something rather complicated has happened with
my
driver's license.
DMV:
I'm sorry to hear that.
What happened? (With great disinterest
she
begins to read a book)
Customer:
Should I wait until you finish?
DMV:
I don't think so. It's a
very long tape. (says it expanded and
stretch
out)
Customer:
But, … hey are you listening to my problems
DMV:
I can listen to tape and you at the same time, go
on.
Customer:
Well you are also listening to your cassette
player.
DMV:
Wait, Wait a minute, I wanted to finish the paragraph….almost
done….last
sentence…. wow really, I didn't' know that (referring to
the
book in excitement) Wow
this is a really good book….you really
should
read it ….it's really really REALLY good ….I didn't know that
(keeps
rambling on about the book)
Customer:
Oh. Well. Uh, anyway, I
took the driving test again, and I
passed
it and got this temporary license, which has now expired, and
I've
never gotten my permanent one, and when I called about it, they
said
they had lost me in the computer, and they had no record of my
taking
the test, and so they couldn't sne me my license even though I
did
take and pass the test.
(Pause) …um, your turn to say something.
DMV:
Fine then you want to be that way, fine! (Bitchy) I'll take it
off
(takes it off), there are you happy.
Customer:
excuse me, as interesting as your book sounds and how much
I
would love to hear you talk about it, please help me solve my
problem.
Customer:
Well…
DMW:
In one Sentence please.
Customer:
I haven't received my driver's license.
DMV:
Let me see if you're on the computer.
Customer:
I'm not on the computer.
DMV:
What is your name?
Customer:
I told you I am not there
DMV:
Hmm how do you spell it?
Customer:
I'm not on the computer.
I went to Window 3 and they told
me
there was no record of me on the computer.
DMV:
What does this sign say…it doesn't says window 3, does it say
win.
2, does it say win. 4, no, but 7, can't you read….btw did you
pass
your eye exam….maybe that's why you don't have your license.
Now
I need your name.
Customer:
(slightly agitated) Okay, first of all I told you I a
passed
my exam, second of all I have perfect vision 20/20, and third
I
know that this is Window 7.
DMV:
Okay that's very good… now what is your name again….or have you
forgotten
it? (Sarcastically).
Customer:
(gives in already, with look of frustration) …James
Agnes.
DMV:
Is that A as in aardvark, g as in geeky, n as in nincompoop, e
as
in e-noying, s as in stinky sea captain, (pause pause), J as in
Junk,
A as in Agnes, M as in meadow, e as in extremely e-noying, and
s
as in very slow (held out)
Customer:
(irritated) Yeeesssss…
DMV:
(looks in computer) well, (happily) your not on the
computer.
Customer:
I told you I wasn't
DMV:
Fine. So what you want cookie?
Customer:
No, I want my license
DMV:
No license in cookie bag
Customer:
I know that, I…listen to me, I want my license
DMV:
You sure you no want cookie
Customer:
yes I am sure
*if
not enough time*
DMV:
You want cookie?
C:
no
Dmw:
You sure you no want cookie?
C:
no
Dmw:
You sure you no want cookie?
C:
no
Dmw:
You sure you no want license?
C:
no, I mean
DMV:
Okay, have nice day, bye bye
Customer:
No, I mean yeah I want license.
DMV:
no license in cookie bag but
Customer:
Yeah I know that
DMV:
You sure you no want cookie
Customer:
(frustrated and a little slower) I would like to get my
permanent
license
DMV:
I'm sorry. There is no
record of you on the computer.
Customer:
Yes, but I have my temporary license.(hands it to
her)
DMV:
hmm, this temp. license expired.
Customer:
Yes, I know it's expired.
DMV:
well, it's no longer a valid license
Customer:
I know that. That's why I
want my permanent one. I hadn't
noticed
it and thought it came in the mail until this one had already
expired.
I had presumed everything was all right.
DMV:
Well obviously everything wasn't all right now was it Mr. Agnes,
if
that's your real name.
What a funny thing to do. (Suspicious.) If
you
do not have a valid driver's license, how did you get here to the
DMV?
Customer:
Well that's easy since I don't have my license I had
to….
DMV:
(interrupts rudely) Wait I know I know….you rode your bike
here.
Customer:
No, I didn't ..I don't even have a bike to ride…but I do
have
a car…but I need a license.
DMV:
(more suspicious) Now you didn't drive that car here did you?
Customer:
no, I didn't I…
DMV:
Well I know…your mommy dropped you off
Customer:
No, that's not it…I …
DMV:
(frustrated) … okay what, what did you do…fly
here?!
Customer:
NO, I took a taxi!
DMV:
(surprised) Oh yeah…that's right, I forgot …. (Suddenly
serious)…can
your prove that to me?
Customer:
What…prove it…?!
DMV:
Did you keep a recipt?
Customer:
No, I didn't they didn't give me a receipt, I just want my
license!
DMV:
Now, I trust you did not drive here yourself in the taxi cab…Mr.
James
Anges? (suspicious)
Customer:
No, no, no, I realized that my license is not valid
DMV:
That is correct. You have
an invalid license. (Drops head…and
comes
like a new person) Good
Morning!
Customer:
But you're not helping me.
DMV:
(pleasantly) How may I help you?
Customer:
I want my driver's license.
DMV:
You must first schedule to take the driver's test at window 4
and
pass in order to get one.
Customer:
But I took the driving test.
DMV:
I have no record of it.
Customer:
I know you have no record of it, some schmuck (hand
gesture)
lost it in the computer…
DMV:
Kindly refrain from speaking Yiddish to
me. If you wish to make
an
appointment to take the driving test, please go to Window 4.
Thank
you and have a nice day. (Goes back to listening to
tape)
Customer:
(Really ticked off now) I DON'T WANT TO TAKE THE TEST
AGAIN!
DMV:
(irritated.) Well, when did you take the test
before?
Customer:
It's the same date as that on my temp. License.
DMV:
(reads it) Feb.
3,1894. The DMV didn't exist in
1894.
Customer:
Let me see that. (Looks.) Alright, it's a typo, it has to
be,
It's clearly meant to be 1994.
DMV:
I am willing to agree with you that it is more likely a typo.
You
see, I don't' stick to the rules on everything, I am human after
all. What is your name
again?
Customer:
James Agnes.(slowly and loudly)
DMV:
Is that a as in aardvark, g as in gawky, n as in
nincompoop.
Customer:
James Agnes! (really pissed, and a lot louder then
before)
DMV:
Let me see if we have a record of you in the comp. (types in
comp.)
Cusomter:
You don't, you don't, I told you don't!
DMV:
I don't what?
Customer:
My name is not there.
DMV:
Okay what's your name again, it should be here if you said it
was
here…and why are you shouting at me? When I am shouted at, I do
not
feel like cooperating.
Customer:
I told you that my name was NOT (emphasize this) there and
you
have NOT been cooperating.
DMV:
I must have been cooperating (all innocent). If I had not been
cooperating,
you would have been shouting at me much earlier than
this.
**
Okay now for an ending to make up…tell me what you
think
Customer:
I WAS shouting at you…it's just that you weren't paying
attention!!
DMV:
I beg your pardon, I WAS (emphasis) paying attention, Mr. I am
not
there.
Customer:
I want to see your supervisor….and complain to them!
Now!
DMV:
Okay the supervisor on duty at the time is located at Window 7.
Thank you and have a nice day!
(turns away)
Customer:
(gets louder) I am at Window 7, I was at Window 7 a few
minutes
ago, and I still am at Window 7…I even asked you if I was at
Window
7!
DMV:
well then, the supervisor on duty is … me… I am so
special!
Customer:
Okay, Okay….just shoot me already. (leans to
audience)
DMV:
now, what would that do…wait, I got something here…someone put
you
in the wrong directory, A comes after D, and is not the first
alphabet….see,
that's why I (emphasis) am the supervisor, cause I am
the
smartest one here.
Customer:
Oh my gosh…you're the smartest one…gee wheeze…this is so
screwed
up (for this one, lean one step to the audience like you are
thinking
and not really talking to me, so I really don't know that
you
are thinking)
DMV:
Okay I am ready to give you your permanent license Mr.
Agnes….now
all you have to do is….*starts walking away* (hmm, which
one…just
start walking off, or just like make a sound like a bell or
whistle)
Customer:
Is what…what do I have to do?…hey, wait, where are you
going?
Come back here and give me my license!
DMV:
I am sorry, but it's my lunch break, union rules you
know….kindly
wait in the waiting area for only an
hour … Thank you
and
have a nice day.
Customer:
What the?! .. (pause) Hey wait…..turn your head like that
again………..yeah
you know you got that scare over there
DMV:
Neit!
Customer:
Yeah I remember you, you were on of those guys on T.V. that
blew
up Chernobyl.
DMV:
That is a lie! It never
happened! It wasn't suppose to happen
(pause…thinking)
… how about I give you license to shut up about
nuclear
explosions…there we both be happy. (try to be cheerful …and
kinda
smile)
Now
you go to window 9 for processing.
Customer:
Yes, finally done…(walk to window 9)
Is
this window 9?..excuse me is this window 9….is this
?
DMV:
what ? (Aussie accent)
Customer: Is this window
9?
DMV:
Yea mate! Just wait till I finish this
movie. I love Crocodile
Dundee!….Paul
Hogan it's the Bonza mate!
Customer: Oh no! Not again!
---Scene---