Expert Skills: Systems analysis, process analysis, media promotions development (copy, film, audio), project management, technical documentation and business analysis skills.
Effective combination of friendly people skills and technical knowledge to ensure successful management of complex business, technical, and compliance-related projects.
Experienced in systems analysis, quality assurance, ITIL SDLC, working with data base architects and data warehouses, technical project management, compliance and regulatory affairs, software product development, technical documentation, and business analysis. Worked with budgets up to 180 million dollars. Released software for user base in excess of 20,000 employees. Experience with projects that must be in compliance according to (GxP) practices. Familiar with ITIL and RUP (Rational Unified Process) methodologies. Managed software configuration managers, technical writers, creative talent, and technical attorneys.
Industry Experience: Biotech, Pharmaceutical, Media Entertainment and Healthcare
Beckman Coulter is a manufacturer of laboratory instruments and supplies from bioresearch to clinical diagnostics and cellular analysis. Their focus in on �Innovating Processes for Biomedical Analysis�. Most projects executed by the Tibco team, which used Tibco as middleware involve systems integration and legacy data migration. involve systems integration and legacy data migration.
Developed detailed functional requirements, design requirements, interactive deployment calendar, wrote other necessary technical data and diagrams, created issues tracking database, and streamlined software development process lifecycle to meet compliance standards (ITIL). Coordinated with Remedy administrator to help design Crystal reports module.
PRINCIPAL FINANCIAL -HEALTH(2006) Lead Analyst(contract)
Principal Financial recently purchased HRGi (Health Risk Group Inc) as their main insurance billing claims negotiations division in Santa Ana. Their goal is to develop a plan to replace the existing system with a new updated web-based system. This was a short 2 month project.
During functional requirements gathering, was able to ascertain where to focus development energies to maximize productivity, improving workflow efficiency by over 300%. Combed through raw code to organize and document what behavior it was executing. reverse engineer and re-engineer older VMS system that managed insurance medical billing and claims negotiations to use as a benchmark for a newer modern web-based system. Organized JAD meetings (Joint Application Development), created SDLC (Software Development Life Cycle) according to ITIL compliance and CFR 21, part 11 FDA standards .
AMGEN(2004-2006) Sr.Analyst
Successfully executed, analyzed, managed and implemented several global technical projects affecting over 20,000 employees. Received several customer service awards.
Worked with CFR 21, part 11 FDA and ITIL standards while developing and maintaining Plumtree intranet communities and implementing new IS security standards and created training materials for user base. Coordinated and helped to establish an outsourced helpdesk to improve customer call satisfaction.
Worked as liaison between applications development teams (technical writers, developers, trainers, software configuration manager, quality assurance test plans, requirements gathering, use cases & diagrams) and executive stakeholders. Expertly managed several projects affecting various departments various departments (Business, Finance, Legal, Information Technology, Compliance, Scientific Research).
Worked with RUP (Rational Unified Process: Clear Case, Clear Quest, Rational Rose), EDMS (Documentum), and formalized ITIL process, concentrating on the support and software release aspects of the Software Development Lifecycle (SDLC). Clients were located in: Europe, Netherlands, Japan, Australia, Canada, and the United States.
PFE (January 2001- Current) . CLIENTS SERVED:
Bentley Rolls Royce Luxury Cars, Mattel, Microsoft, Fujitsu, American Girl, La Salle ABN AmRo Bank, Ruskin Investments, University of Hilo Hawaii, Northwestern Mutual Life Insurance and Financial Division, Kenny Manta Industrial Construction, etc.
Successful at multi-facetted project management. Created multi-media productions for client base marketing purposes. Created software development (SDLC) processes in accordance to ITIL & RUP & ISO 9000 standards. Certified Software Configuration Manager (Merant/Serena PVCS and Tracker). Set up and established several software configuration/ Quality Assurance department procedures. Reporting done in Crystal Reports. Created and administered training materials for user base. Worked with QA to develop test plans. Worked with marketing to create �media splash & sizzle� for products being created under my auspices.
Developed and designed software using a Beta release of Microsoft Tablet PC operating system and new Fujitsu Tablet hardware. Headed up this 3-company project and executed it on budget and met all tight deadlines, creating a multi-media marketing campaign that was presented by the Vice President of the company and received a standing ovation for successful completion.
(Article About Microsoft-Fujitsu Project
As Manager of Senior Business Analysts and later promoted to Sr. Manager of Software Development, candidate was selected by VP of Information Systems to head up development team in a 30 million dollar spin off. Enforced merger between Mindspring and Earthlink. Headed development teams for Sprint ION, BSG, CSG projects.
Expert: Visio, Word, Outlook, Powerpoint, Access, Visual Basic and VBA, Excel, Project, MS Office, Adobe Acrobat.
Certified: Software configuration Manager for Merant/ Serena PVCS Tracker and Version Manager. Microsoft Certified System Engineer (MCSE)
Familiar with: Some Oracle functionality, HTML, EDMS (Documentum), AutoCAD, CrystalReports, TeamPlayer (project management software), Teamroom (Lotus Notes), RoboHelp, RUP (Rational Unified Processes), VMS platform Systems, Tibco (Business Works� , Workflow, BussinessConnect� , Adapter� , Enterprise Message Service (EMS)� , Rondezvous �), Used ClearCase, ClearQuest, Rational Rose and other SCM (Software Configuration Management programs)
Other Products: Harvard Graphics, PhotoShop, PVCS Tracker and Version Manager, ClearCase, Clear Quest, IIS and other SCM (Software Configuration Management programs), Oracle, Adobe Acrobat, Visual C++, HTML, AutoCAD, CADWorx, NavisWorks (Roamer, Publisher, Presenter, Clash Detective), CrystalReports, RoboHelp.
Other Skills: Business Analysis, Software Development Life Cycle (SDLC), Gap Analysis, Report Design, Quality Assurance (QA), Universal Markup Language (UML), Business Rules, ERD, Systems Analysis, ERM (Enterprise Resource Management
Apple Products: Final Cut Pro, DVD Studio Pro, Logic Express, Garage Band, Sound track, Apature Photo Editiing.
Microsoft Products: Visio, Word, Outlook, Powerpoint, Access, Visual Basic and VBA, Excel, Project, MS Office.
All Other: PVCS Tracker and Version Manager, ClearCase, Clear Quest, Rational Rose IIS and other SCM (Software Configuration Management programs), Oracle, Adobe Acrobat, Visual C++, HTML, EDMS (Documentum), AutoCAD, CADWorx, NavisWorks (Roamer, Publisher, Presenter, Clash Detective), CrystalReports, TeamPlayer (project mgt), RoboHelp, RUP (Rational Unified Processes), VMS platform Systems, Tibco (Business Works� , Workflow, BussinessConnect� , Adapter� , Enterprise Message Service (EMS)� , Rondezvous �)
EDUCATION TOP
Cal Poly University of Pomona: BS degree (Dean List)
Stanford University, CA: Took several management of science & engineering courses for professional development.
NHC of Irvine, CA: MCSE, MCP+I, MCP
Decker Communications Public Speaking
Project Management Courses
Merant PVCS Administrator of Software Configuration Management Certificates
Videography and photography. Worked with filming various auto manufacturers
during gravity races (Bentley, Mazda, Honda, and other concept car makers). Gravity races organized by Gravity Series
I worked with GJ DePillis at a company called Encryptix.
Originally I worked for one of the VP's and then was transferred to
GJ's department. GJ is a very talented and smart individual.
Her work ethic is beyond recognition. She was willing to go out of her
way to support anyone who needed her help. She's an outstanding leader
and is highly motivated. GJ will get the job done one way or
another. If she hadn't of moved to Chicago, I'd probably be working for
her today. I would go out of my way to help her anytime she needs it
since she has showed me the same respect in the past. Overall, GJ
is a wonderful and very inspiring person to work with.
Gina Baldwin (contact info available upon request)
To Whom It May Concern:
It was my pleasure to work with GJ de Pillis here at EarthLink.
I observed her to be relentlessly conscientious, thoroughly competent,
and unfailingly dependable. GJ is an adaptable employee, working
well both autonomously and as part of a team. She is proactive and dynamic,
and she was very popular with her coworkers for her energy and enthusiasm.
In addition to the aforementioned attributes, GJ is also a very quick
learner. Her finest attribute, however, is not her intelligence or job skills, but her
personal integrity. She is of the highest character, and is a superlative role model,
an example of what a person should be in the workplace. In her employment here
at EarthLink, she was a decided asset, thus I am happy and proud to offer a
recommendation to anyone considering her employment, and I welcome requests for
additional information and commentary.
Michael T. Walker (contact info available upon request)
