Troubleshooting

Q.

I get an error message from RealPlayer each time I try to listen to Denali Radio?

A.

Denali Radio's audio format is not compatible with RealPlayer or RealJukebox.  You need to use a player compatible with our Layer-3  compression, such as Winamp.  Winamp is availible on the "Audio Player Downloads" page.

Q.

I have both RealPlayer and Winamp but when I try to listen the "Denali Radio Live" link always prompts RealPlayer, how do I load the station in Winamp?

A.

Open Winamp.  Now, click on the file menu (top left of program) and choose "play location."  Now, type http://134.121.158.55:8000 in the box and hit "open."