Every MP3
download chips it away. Each round of family photos gnaws at the promise. Home
movies, countless e-mails and piles of files causing clutter and chaos.
Technology's vow of efficiency and order is beginning to decay --- corrupted
by consumption. Personal computers --- our jukeboxes, photo labs, accountants and film
studios --- are becoming the proverbial junk drawer, scattered with scads of
must-have information. Sister devices such as digital cameras, MP3 players and
digital video recorders overflow with often barely a bite of spare storage. The ravenous nature of society coupled with the quest for convenience has
spawned a nation of digital pack rats, eager to possess every gigabyte of media
they can download and too greedy --- or lazy --- to let it go. "Inevitably, as soon as I delete something, I need it the next week," said
Leslie Bottoms, a graduate student at the University of Georgia, who has kept as
many as 18,000 e-mails on her computer. "I figure it saves the tree if I don't
have to print it out. I get quite attached to my e-mail. I have stuff from
several years ago." One's desk might be clean and tidy, but countless computer desktops have
become chaotic. "It's like an infinite attic, and we're filling it," said Peter Lyman, a
professor at the University of California at Berkeley School of Information
Management and Systems. "People are feeling overwhelmed and trying to find
coping strategies." Lyman is completing a study on personal media consumption and the choices
people make regarding media. Among the findings: 90 percent of those surveyed
have at least two e-mail addresses. Yet 50 percent decried problems with
managing e-mail volume. "Technology was supposed to make our lives simpler, but for many it's made it
more complicated," said Barry J. Izsak, president of the National Association of
Professional Organizers, who now includes electronic organizing among his
services. "It's much easier to save way more than you need because it is so
easy. This has become major." When thousands of songs, photos or documents can be tucked out of sight, the
ability to determine what's golden or garbage begins to blur. As a result,
efficiency --- perhaps technology's most endearing quality --- vaporizes. And our ability to self-edit these digital possessions may be suffering. "We're definitely pack rats, no question," said Peter Shankman, chief
executive officer of Geek Factory, a New York City trend-spotting firm that
specializes in pop culture movements. "The 80 [gigabyte] drives have given us no
reason to toss anything. You can have 40 pictures of your dog you might think
are good, and you'll never erase them." Infinite storage Cheap storage and software is certainly enabling consumers to hoard countless
files. Gmail --- Google's e-mail service that has yet to formally debut but is
already being employed by thousands --- offers 1,000 megabytes of free storage
and promises that users will never have to delete an e-mail again. TiVo digital
video recorders offer as much as 140 hours of recording time for television
programs. Apple boasts that one of its iPods can hold up to 10,000 songs. With this type of media storage, why bother sweeping out electronic dust
bunnies? "We are approaching a time, maybe five years from now, when we will
demonstrate technology that will allow you to store a small image of every man,
woman and child on the planet on one CD size disc," said Ed Schlesinger, head of
the Data Storage Systems Center at Carnegie Mellon University in Pittsburgh. "If
I can do that, do you think I'm going to bother deleting that one photo of the
kids?" Prints, what prints? Photos have become the most notable purveyors of this burden. Ever since
digital cameras became an affordable device for the masses, individual consumers
have been taking --- and storing --- thousands of photos. The purpose of a photograph, though, is to browse and share. And few digital
pictures ever make it to print. Not only can this be a waste of storage space but a risk for future
preservation. Photo king Kodak is attempting to popularize prints with digital
photographers by opening 25,000 kiosks in the United States where folks can
create copies directly from their cameras. John Paul is CEO of OurPictures.com, a service launched in May that helps
consumers organize, print and share photos. Photos, he said, were once stored in
a shoebox and could be thumbed through with relative ease. Now, with thousands
of snapshots stored in computers, "it's going to be a nightmare." Clean the cybercloset Persuading people to give up perceived-as-priceless files seems unlikely. Not
surprisingly, there's rapid development of organizational software, devices and
services that aim to tame this information. "I'm not sure people want to do a lot of housekeeping," said Michael Markman,
a developer and marketing specialist for Moxi, a new TiVolike product that
boasts the ability to choose and organize television programming, photos and
music. "The good news is they won't have to. Software will manage it for
them." But is employing technology to help sort technology the true solution for
those who keep sucking more and more information onto their laptops? Not to
mention that the precious equipment that houses these possessions weakens with
every new file. "If you have a 10-gigabyte hard drive and 8 gigabytes of information, you're
putting unnecessary strain on the computer. If you don't keep yourself
organized, it's a huge mess," said Nate Bauer of the Geek Squad, a Minneapolis-based computer service agency operated out of
Best Buy stores nationwide. Bauer recommends cleaning out hard drives once a month, if not once a week.
Why keep thousands of songs if you never listen to them? he said. Georgia Tech, concerned about the future of digital files, has created a
digital repository --- SMARTech --- to archive documents and keep computers
clean. "If you're a pack rat and [information] sits on a hard drive and you don't
access it, hardware and software changes, and you can't open those files
anymore," said Tyler Walters, associate director for digital and technical
services at Georgia Tech. "Part of our purpose is we're going to refresh it and
maintain it and make sure it's in the freshest file formats." Others are looking to clean house. Professional organizer Izsak is being contracted by executives to clean out
and organize their work PCs. His clients include, of all people, IBM and Dell
employees. "Sometimes people do better with the physical, but doing it in the computer
is a bit more abstract," he said. As technology evolves, those JPEGs and MP3 files might become as obsolete as
a Polaroid One Step print and a 45-rpm single. What happens to those thousands
of music files and photos then? This evolution may prove the ultimate filter. "How do you achieve archivability in a format that will be viable 40 years
from now?" Schlesinger said. "It has to be in a format that will still be
readable. These digital pack rats haven't thought about what they're going to do
with this 10 years from now." In just a year-and-a-half, Nick Mracek, a sophomore at Kennesaw State
University, has amassed 4,000 digital photos, not to mention the 3,000 MP3 files
and about 1,000 various video clips on his custom-built PC. At this rate, he could claim almost a half-million frames of friends, family
and tomfoolery within a decade. He doesn't plan to delete a single shot. "Everything just stays," he said. "There's no way to know how many files I
have. I like to remember things. I have plenty of hard drives, and it occupies
just a little space. If it's too much, I'll just buy another hard drive.
"