Computer Technician
TekSystems / International Shipholding Inc.
 

• Worked directly with Networking and Communications Manager, System Analyst
  and Network Adminstrator to perform the following;
• Y2K roll out  for ships and in offices computersDell OptiPlex PII 350 ¡V 400 mz
• Installing various dedicated images (Y2K compliant) pertaining to specific
  ships etc.
•  Installing add on adapter cards to meet specific needs (different brands of
  sound cards and  I/O cards for external modems etc.)
• Writing of instructions for others  to follow for the installation of hardware  - Drawing of diagrams to assist in correct installation of hardware
• In office Y2K upgrade for IE4 and WS_FTP Pro (@105 users) - Worked with Microsoft Access to record and track all work performed for inventory purposes - Performed shipping of computers from office site to warehouse
   

Computer Technician / Networking
TekSystems / New Orleans Parish School Board / Cohesive  (contract/temp)
 

• Install/Setup IBM Pentium II workstations
• Configure protocols for network,  hard code IPs,     NT Workstation O.S.
• Install patch cables in server rack ,  IBM Netfinity 5500
• Relocate patch panel and switch in racks
• Reboot server, log into server and check/set scope    NT 4.0 Server O.S.
• Install Cisco fiber optic brouter , check for connection
   

Computer Technician / Networking 
Manpower Technical / Computer Sciences Corporation (contract/temp)
 

• Install HP 5000 network printer as per Network Administrators  instructions
• Connect one Win 95 workstation to network / server
• Install SAP software from remote network
   

Computer Technician / Networking
Manpower Technical / East Jefferson General Hospital / Eclipsys 
(contract/temp)
 

Answer phone for Help Desk and Desktop Support

• Assign jobs to techs using a program named HelpStar
• Help Desk service calls for all areas of the hospital
• Network login issues (WFW, Win95, Novell)
• Reconnecting patch cables in wiring/hub closets
• Reinstalling drivers for network cards etc.
• General printing issues - Lexmark Optra- (network/local)
• WordPerfect, Word and proprietary software (Midas,MicroMedic)
• General software/hardware problems, etc.
   

Computer Technician   
Manpower Technical / GE Capital / St. Charles Parish School Board
(contract/temp)

• Travel to various schools performed general software/hardware problem fixes:
• Compac / Win95a and b
• Re-image hard drives
• Replace drives
• Install software packages
• Internet connection problems
• Netscape email problems, printing problems, minor network problems
• Install network protocols and IPs , Minor Apple problems - printing - modem
  connections
•  Set up Gateway laptop with scanner and software and teach users basic
  operations.
   

Computer Technician
Manpower Technical / Decision One (contract/temp)
 

• Inventory computers/peripherals for Hilton Hotel (CBD)
• Log into network and run a hardware/software scanning  program from network
  drive to gather data check/change and save (DOS / WIN95).
• Document acquired data on provided forms by hand.
  
   

Computer Technician
Manpower Technical / MicroAge / AmeriCredit  (contract/temp)

• Upgrade and check a terminal emulation program (WIN95) on several networked
  computers as per instructions.
• Instructions were by a MicroAge Tech. from a
  remote (out of state) location.
   

• Computer Technician
  Manpower Technical / World Color Retail  (contract/temp)
   
• This job was originally a one-day assignment, ended up staying two weeks.
• Setting up several IBM Think Pad Laptops.
• Installing Office 97,Novell Client from network
•  3com modems and/or 3com LAN cards
• Setup MS Exchange Inbox for Fax, Lexmark printers and drivers.
• Check/test for fax send with Microsoft Exchange, Novell log on, and printing
  with MS Word.
  
  The work I performed for the remainder of the job was primarily doing the HelpDesk
  (@60 users) desk service calls which involved:
• Deploying computers, software issues  Win95/IE 4.0,
• Install/add - printer/printer drivers for users on LAN(software)
• Installing Novell Client from Network
• Teach users how to Log On network and basic Laptop functions
• Change IP/tree/context/server settings
• Add networking protocols
• Installing software
• Minor hardware fixes
• Upgrade RAM, swap hard drives etc.
   

Computer Technician   
Manpower Technical / GE Capital/ BankOne    (contract/temp)

• Rollout of @150 computers Dell /IBM IBM Thinkpad Laptops
• Install image
• Setup/Customize/Check Software on Dell / IBM Desktops and IBM Laptops
• Install Defender Security Software - 13 steps
• Customize CompuServe connection - 8 steps
• Customize and test Lotus Notes - 25 steps
• Testing - 14 steps
• Prepare computers for shipping; acquire shipping labels for UPS etc.
• Re-image Laptops and Desktops
• Deploy computers / help desk
• Setup Dell and IBM Desktops at remote locations for BankOne
   

Computer Technician
Manpower Technical / UNISYS Corp. / Social Security Office  (contract/temp)

• Upgrade for 45 computers (NT 4.0 Workstation)
• Increase  RAM,  run  flash  bios  program,  map network drive, copy upgrade
  software  from  server  to  user,  change  CMOS  settings
• Install upgrade software
• Change various NT Workstation settings.
   

Computer Technician
Manpower Technical / GE Capital / St. Charles Parish School Board
(contract/temp)

• @12  Gateway Laptops, upgrade modem bios, check for dial up connection, make
  some  DUN  connections, correct minor Win95 settings. 
•  Traveled  to 2  local schools, removed 5.25 floppies and installed CROMs, checked for operation,
  checked several  computers  for  Internet  connections,  troubleshoot various
  minor (soft/hard) problems etc.