David Kuhns, marketing, e-commerce, PR and communications manager, writer and editor: A writer, editor, web, e-commerce and marketing and communications expert and manager who can help a company grow by expanding its ability to communicate its message and its product. A expert writer and editor, an experienced communications and marketing manager with excellent strategizing skills. A product and project manager who takes the big picture approach to solving problems and creating opportunities, thinking outside the box to conceive, develop and implement innovative communication through marketing materials, corporate communications, advertising, public relations, training, events, the Internet and e-commerce. Resume of David G. Kuhns, Marketing and MarCom Manager, Curriculum Developer, Webmaster, Web Site Writer, Marketing Expert, and Writer / Editor

David G. Kuhns, marketing and communications expert, writer, editor, curriculum developer, webmaster

David George Kuhns

13815 123^rd Avenue, NE

Kirkland, WA 98034

(425) 820-8232 (home)

(425) 301-0076 (wireless)

Career Objective: Seeking marketing, communications, PR or curriculum development management position utilizing demonstrated professional marketing, communications, management, analysis, process documentation and improvement, curriculum development, and cross functional and internal team building skills that will increase company's internal and external marketing, communications and process efficiency, and ultimately lead to increased company profitability.

Summary of Qualifications: Marketing, Communications and Curriculum Development

Increased visibility and efficiency of two AT&T Wireless groups both internally and externally through process analysis and improvement, and through various communications vehicles
Managed several national AT&T Wireless promotions (budgets $5 Million+), dramatically improving sales while increasing customer satisfaction and reducing promotional costs
Reduced "time-to-market" of promotions and materials by analyzing and improving processes
Increased customer satisfaction with promotions by teaming with Care and improving cross-functional communications
Developed and improved communications between National Equipment Marketing and Corporate Communications/Public Relations, resulting in improved internal and external exposure for promotions
Standardized external vendor processes to improve customer experience while reducing cost
Analyzed, developed and implemented improved communications channels between MarCom, internal and external sales, and National Equipment Promotions, resulting in improved relationships with direct and indirect sales
Developed internal web site for National Business Ordering to communicate developers' issues and findings
Wrote and marketed team building and process analysis training over the Internet; increased sales by 200%
Developed, wrote and marketed national training conferences and seminars on health care, insurance, sales, investments and hazardous materials, increasing profitability by $1.5 million or more annually.

Education:

B.A.-Honors, English, Brigham Young University, Provo, UT

Emphasis on editing, magazine and TV/Radio production, and journalism

German-Post Graduate-Goethe Institute, Munich, Germany

Received a scholarship for German studies; achieved "Mittlestuffe II" (University rank) level

Employment:

AT&T Wireless November 1998-Present

Research & Analysis Manager, National Equipment Promotions March 2002-Present

Requested to analyze promotions and internal and vendor processes through surveys and data analysis. Created new communications, survey, and analysis templates.

National Promotions Manager, National Equipment Promotions April 1999 -March 2002

Managed teams of vendors and internal customers to design, create and implement national product promotions, including rebates, contests, point-of-sale and give-aways. Substantially reduced costs and time-to-market while improving results, customer and vendor satisfaction, and internal and external promotion awareness. Managed budgets of $5Million+.

Developed and managed new lines of communication between team and public relations/corporate communications, National Retail, sales, MarCom, Care, and other internal groups

Analyzed, developed, documented and communicated new internal and external processes

Communications Manager and Web Master, National Business Ordering (NBO) Development November 1998-April 1999

Analyzed and documented NBO development processes. Created and maintained an internal website to give information to analysts, developers and management. Analyzed and tested NBO processes, and documented functional changes. Assisted in developing web-based and live NBO training.

Deltapoint, Inc December 1997-November 1998

Curriculum Developer/MarCom Manager

Wrote training for a national-recognized process analysis consulting firm. Specialized in development and production of Team Building, Lean Manufacturing and Just-In-Time training. Created e-commerce pages. Increased corporate visibility, resulting in 10x increased response rate, lead generation growth, and significantly improved customer relations. Responsible for increasing national corporate exposure through proactive public relations.

David G. Kuhns & Associates 1990-present

As owner of my own MarCom and Curriculum Development firm, for nearly a decade I've been active in many communications, marketing, writing, editing and training projects, including:

Design-Universe.com September 2002-Present

Design-Universe.com Web Content

Writing, re-writing and localizing web-based sales content for this leading-edge start-up company, as well as strategizing with the firm regarding its on-line marketing direction.

Boeing Commercial Aircraft Group September-December 1997

Curriculum Developer/Writer

Consulted as part of a team developing a 90-day, multi-class course. Specifically responsible for researching, creating, writing and editing a two-week section on Lean Manufacturing.

The Cobalt Group July-September 1997

MarCom Manager, Project Manager and Curriculum Developer

Developed and produced computer-based course for a 25-city seminar tour. Created an interactive web site. Wrote public relations, advertising and marketing materials

International Business Communications (IBC) December 1992-July 1997

Conference Project Manager and Curriculum Developer

Developed and managed a nationally-recognized 20-course education series on health care. Write PR and direct mail marketing materials. Increased firm's profitability by several million dollars annually.

Institute for International Research (IIR) April 1987-January 1993

Vice President, Curriculum Development and Marketing

Developed and managed major national educational events. Trained and directed a staff of technical writers and marketing experts. Increased company's profitability by more than $1 million annually

Other Employment:

The Recorp Companies

Director of Communications: managed and supervised all communications, public relations and publications for a national investment firm.

The Myers Group

Marketing and Communications Director: developed and implemented investment firm's marketing, public relations, investor relations and advertising activities

Hall Financial Group

Senior Writer and Marketing Specialist: created and published marketing and public relations materials

Crittenden Publishing

Editor: researched, wrote, edited and produced national finance newsletters

The Reporter

Editor, Photographer, and Reporter: Area bureau for a daily newspaper

Other Skills and Experience:

Use a variety of software applications, including:
*Microsoft Windows 95 and Office 97 applications (Word 97, Excel, PowerPoint) *Visio Pro *Adobe PhotoDeluxe *Internet and web site construction programs (Microsoft Front Page, HTML) *Desktop publishing *Teaching and training experience

Work Samples:

Ericsson Tomb Raider National Promotion large poster and small poster
Recorp Investment Brochure: (front)(inside page)
Hall Financial Group Investment Brochure: (front cover)
Ghost-written article on Hall Financial Group in "Investment Decisions" magazine
Investor Corporate newsletter for Myers Group investment firm showing PR-generated articles
Internal Corporate newsletter for Myers Group
Conference direct mail brochure marketing piece; produced more than 200 successful conferences and seminars
HAZTECH Conference Brochure: interior copy for a major international exhibition and conference
Real Estate Investments for Pension Funds Conference Brochure: (front) (interior)
"First Person" Newspaper Article: A Dad's Radio Flyer Christmas
Vatican Art Exhibit Review: The Vatican Collections - Chicago Art Institute
A sample of my free-lance writing can also be found here in my Cal Ripken, Jr. baseball story

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