Andrew Arballo
10313 Jackson Ave.
South Gate, CA 90280
323.569.6835
[email protected]
Objective: To attain a web design position that will allow me to utilize the knowledge and skills gained through coursework in both Communication and Design.
Education Research
9/96 - 6/00
Stanford University, Palo Alto CA

BA in Communication, 6/00. Course work includes the study of mass media, persuasion, and other communication theory as well as writing technique. Other areas of study included design theory, design history, prototyping, and some computer science.
4/00 - 6/00
Assisted Prof. Clifford Nass in research involving speech interface design - testing effects of text-to-speech and recorded voice.
4/99 - 6/99
Assisted Prof. Donald Roberts in research involving the comprehension and cognitive skills in elementary school children.
Digital Impact
2/01-5/01
Customer Service Support, Dependable Hawaiian Express

Reviewed and ensured proper documentation for payment of freight invoices. Responsible for obtaining various shipping documents such as bills of lading, invoices, proofs of delivery, etc. to ensure swift payment of freight bills.
6/97-9/99
Summer Positions, Dependable Hawaiian Express

Customer Service Support - Reviewed documentation for all freight container manifests.
Freight Troubleshooter - Oversaw the correct billing, documentation, and shipping of freight to be forwarded overseas. Aided in tracking of shipments within warehouse.
File Clerk/Receptionist -- Filed and retrieved bills of lading, traced claims, received and sent faxes, routed telephone calls.
9/00 - 4/01
Production Specialist

Utilized HTML skills in an XML environment to create, edit, and debug e-mail templates for use across multiple e-mail platforms. Aided and provided input in template design and redesign. Worked directly with clients to manage and produce campaigns, as well as consult on technical issues. Carried out various Quality Assurance functions.
GetFit.com
9/96 - 12/99
Referee
- Maintained rules and order during Intramural contests in various sports.
Supervisor - assigned referee crews to Intramural games, maintained weekly game schedules, and gave final decisions on questionable decisions made by other referees.
Commissioner - created event schedules and tracked team progresses across various Intramural sports. Trained referees for multiple sports and ruled on potential playoff teams, brackets, and seedings.
1/00 - 2/00
Data Entry

Assisted in both data and content entry necessary for company launch. Helped proof, edit, and format articles in HTML. Worked with Quality Assurance team to help detect and record bugs in beta version of online web application.
Probably the only candidate who has experience driving a forklift.
Experienced in managing a staff and maintaining records. Proven team and client skills. Over 3 years combined project management experience at Digital Impact, Stanford Intramurals, and DHX.
Familiar with Adobe graphic programs such as PhotoShop, Illustrator, and PageMaker. Capable of working on both Mac and PC platforms. One year professional experience using HTML. Knowledge of JavaScript, and C. Samples of past work in HTML and JavaScript can be viewed at
www.geocities.com/darballo/
index.html
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