Posted By: Sanya Thomas 2005-06-28 10:17:57
I'm sure it comes as a shock to no one that we got lots of artifact appeals last night. It is going to take awhile to get through the stack. The problem is, my directions must have been unclear, because many people had trouble following them. We also didn't specifically say that the artifact should be unequipped before you log off. Sorry about that, my bad.
I've got some examples here that should help everybody. If your appeal does not match these examples, please edit your appeal. The process will go MUCH faster for everyone if you include the following information, and unequip the artifact before you log out.
If you want to make an artifact SWITCH:
The format is:
/appeal Heyas! On my character �Name�/�Server�, I would like to have my �Artifact Name� changed from �Type I Have� to �Type I Want�. Thanks!
So an example would be:
/appeal Heyas! On my character Steve/Guinevere, I would like to have my Malice�s Axe changed from 1h slash to 2h crush. Thanks!
If you want us to RESTORE an artifact:
The format is:
/appeal Heyas! On my character �Name�/�Server�, I lost my �Artifact Name� a long time ago. I would like the activation cleared from my journal, so that I may re-activate the artifact. Thanks!
So an example would be:
/appeal Heyas! On my character Sally/Galahad, I lost my Traitor�s Dagger a long time ago. I would like the activation cleared from my journal, so that I may re-activate the artifact. Thanks!
Version 1.76b Release Notes
Guild System Enhancements
June 28, 2005
NEW THINGS AND BUG FIXES
- Catacombs zones and Capital City zones will now be clustered on all server clusters.
- Keep captures from the battleground zones will no longer be reported in the RvR News section of the Social Interface.
- Fixed an issue that some users were experiencing where sound effects would be intermittent.
- The merchants that used to sell the medallions of passage shall now inform people that they no longer need medallions.
- (Mordred Only) The Friends section of the Social Interface will no longer show location.
TRIALS OF ATLANTIS WORLD NOTES
Item Notes
- Players may no longer destroy activated artifacts.
CATACOMBS WORLD NOTES
Item Notes
- Galerana (Albion) now sells the correct set of aurulite armor.
- Powdered Aurulite can now be stored inside a personal vault only, can be held in stacks of 200, and will sell for a price of 50 silver per stack.
- Some aurulite recipes were consuming more aurulite than the recipe required. This has been corrected.
Posted By: Sanya Thomas 2005-06-27 19:36:35
Please read the following announcement carefully BEFORE you send an appeal. Also, please bear in mind that we are trying to put a more automatic solution into place, and you may find it easier and more convenient to wait. I'm posting this mainly because the rumor flew around the message boards today, and I wanted y'all to have the information straight from the horse's mouth, as it were.
All of the guidelines are there for technical reasons, so please, follow these directions exactly!
Artifact Replacement and Swapping Policy
Currently, if you have completed an Artifact quest but deleted the artifact prior to 1.76, we will allow you to re-do the artifact quest to regain the artifact *once* again. In other words, we will reset the quest. This means you will still need to do the encounter, gather the scrolls and acquire the unactivated artifact all over again. You must then activate the artifact and level it up. We will only reset the encounter one time for each artifact which was lost prior to patch 1.76. If an artifact is lost again for any reason now that 1.76 is live, and the artifact is not located in your character's backup files, we cannot replace it. It is lost for good.
If you have an artifact that you wish to exchange for a different version of the same artifact, it must be completely repaired by the correct NPC prior to Customer Support looking at it. If the artifact is not at full Condition and Durability, Customer Support will not even consider exchange. Therefore, prior to appealing, you should take your artifact to the NPC to repair it, even if it is listed as 100% Condition and Durability, just to be sure it is in perfect condition. Once this is done, you may place an appeal and a CSR will examine your artifact.
If the artifact is in perfect condition, the CSR will then gather information regarding your appeal, find out which version of the artifact that you wish to exchange yours for, and escalate your appeal to a CSR Supervisor. The CSR Supervisor will then exchange your current artifact for the version of that artifact you have chosen. Please note that the new artifact will have 0 experience and will be level 0. You must level up the new artifact from scratch. This exchange will occur even if you are offline, so once you have spoken with the initial CSR and given them all of the required information, your artifact exchange will occur even if you log out of the game. Please note that if *any* condition is lost on your artifact between the initial CSR contact and the supervisor's attempt to exchange it for you, then the exchange will be denied, so do not use the item after you have been contacted.