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Beller, M. (1998). The crossroads between lifelong learning and information technology: A challenge facing leading universities. Journal of Computer-Mediated Communication, 4(2). Retrieved December 2, 2005 from http://jcmc.indiana.edu/vol4/issue2/beller.html

Brooks, L. (2003). How the attitudes of instructors, students, course administrators, and course designers affects the quality of an online learning environment. Online Journal of Distance Learning Administration, Volume 6(4) Retrieved November 28, 2005 from State University of West Georgia Web site: http://www.westga.edu/~distance/ojdla/winter64/brooks64.htm

Bush, Ortinau, & Hair. (2004). Chapter 8. Exploratory designs: In-depth interviews and focus groups. Retrieved December 9, 2005 from the State University of New York College at Brockport Web site: http://www.acs.brockport.edu/~jgardner/classes/mres/ch8.pdf

Clark, P.G. & Shatkin, L. (2003). A new challenge for education: Addressing the needs of lifelong learners. Technology Source, March/April 2003. Retrieved December 1, 2005 from http://technologysource.org/article/new_challenge_for_education/

Confidentiality. (n.d.). Retrieved December 11, 2005 from The Business Research Lab Web site: http://www.busreslab.com/tips/tip35.htm

DETC (Distance Education and Training Council). (2004). 2004 Distance education survey. Retrieved December 3, 2005 from Google Cache Archive

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