ATTACHMENT #3: Readings/Bibliography
 

TOPIC:    Office Automation

Anderson, Ramona.            "Making a smooth transition to a new automation system," in
                                          American Agent & Broker, June 1998, p. 36.

Boone, Mary E.                   "Are vendors on your side?" in Sales and Marketing Management,
                                            October 1998, p. 34.

Grantham, Lisa.                    "Justifying office automation: benefits and problems," in Industrial
                                           Management and Data Systems, August 1995, p. 10.

Holzinger, Albert G.              "The right stuff," in Nation's Business, April 1994, p. 20.

Trott, Bob.                            "Microsoft wakes up to Y2K problem," in Infoworld, April 13,
                                             1998, p. 1.
 

January 2, 1999
Denise A. Garofalo