1. Explain the importance of good communication for a business.
makes good productivity, hard work
2. What are some common methods of communication for small businesses?
Phones, e-mail, carriers
3. Which of these are electronic forms? Can they all be electronic?
E-mail. yes
4. Using some the common methods of communication for a small business complete the chart below...
| Method | Main Use | Pros | Cons | Common | Affordable | Able to reach most consumerswith this method? |
| Mailed Letters | long distance shipping | personal | long time to recive | Yes | Yes | all |
| sending info | quick | not personal | Yes | Yes | Most | |
| Faxes | sending info | quick | can be expensive | Yes | Yes | Some |
| Web Pages | showing of | easy acces | slow if slow internet | yes | yes | |
| Telephones | face to face, personal, shows tone | quick easy to use, personal | long distance prices, phone prices, | Yes | Yes | All |
| Intranet | informaing the business plcae alone | No one outside the network can access it | no one from the outside with an account can't get in | No | No | Most |
| Pagers | Finding/send somthing to someone | easy to find some one | small, can be lost | Yes | Yes | Some |
| Flyers | advertising | easyily seen | can be lost | No | Yes | All |
| Slide show | presentation | easy viewing | can only do it in one area | Yes | No | All |
5. What are some negative things that can occur when communicating things electronically? Think of your customers and suppliers. message may not get there or be recived, could be lost, changed, they may not have the means to recieve it
6. Give an example of when you would want to use "traditional" communication and when you would want to use electronic methods in your small business and state why. Provide a small paragraph for each.traditional for talking with Phone for personal things and electronicaly for send things fast
7. With the popularity of email it is quickly becoming the preferred method of business communication. Think of 4-5 advantages to using email instead of a traditional communication method. Quick, perciese, easy to use,cheaper
7b. There are some concerns about the use of email and some potential abuses associated with it. Think of 5-6 concerns that you may have or that a business may have with using email for communication. The letter not arriving or lost, could be changed, stolen, deleted/ not read
8. Using Google find a good definition for Netiquette. List some key points that you would pass on to someone for appropriate email use. "Netiquette" is network etiquette, the do's and don'ts of online communication. Don't use caps, watch your spelling mistakes
9. What is Spam in relation to email?. Most spam is commercial advertising, e-mail is sent from one person to another not a whole group