�Areas of Expertise

Co-Owner/Vice President (Florida Mobile Notary Association & Services, Inc.) - Responsible for daily functions and operations of a business. Company provides a source for companies and/or individuals who require "Mobile" Florida Notaries to perform notarial functions and a web presence for FLMNA members to solicit their services. As a Florida Notary, perform notorial services.

Owner/President (Centillion Computer Services, Inc.) - Responsible for daily functions and operations of a business; providing computer consulting, technical writing and desktop publishing for businesses (primarily small businesses), and electronic billing for Medical Providers. Utilizing background experience and knowledge, this company provides information, resources, and capabilities to small companies and Medical Providers by allowing them to "out-source" services that would normally cost them to staff for and gives them the "look and feel" of a larger organization - thereby saving them money.

Microcomputer Specialist (City of Dunedin) - Responsible for network design, documentation, maintenance, backup, and administration; PC configuration, installation, and maintenance; systems inventory, documentation, and security; department and personnel liaison and training; design, write, review and update of MIS Policies and Procedures; design, write, review and update of MIS five-year plan for the City of Dunedin; and, interface with vendors for product testing, review, and selection.

Accomplishments - Within two months of starting with the City, designed and wrote the MIS five-year plan for the major upgrade/replacement of the City's computer systems (hardware and software), the upgrade of the LAN's and the adding of the WAN system to allow the City's communications to all departments; designed and wrote the MIS Policies and Procedures (none were in place at the time); and set up the requirements for minimum configuration of all PC systems to be installed for all users. This project was to take approximately two and one half years, at the cost of $2 million with the end result of all the users having voice, imaging, data and video at the desktop throughout the City's organization and bring them in the year 2000 being "year 2000 compliant". As part of the "ITT" committee (Information Technology Team), it was and is my responsibility to assist in the writing, reviewing, and publishing the necessary RFP's, RFI's and BID documents for the contracting of the necessary vendors to accomplish this major plan. Designed, wrote, and implemented MIS inventory of computer systems (hardware and software); documented, with aid of NetViz 2.5 software, the organization's present PC/network systems and projected WAN.

With background in Desktop Publishing and experience with the Internet, was appointed to the initial Web team to institute a Web site for the City. With at least one-year experience in Web page design, writing, and publishing, aided in setting up the standards and procedures for the City. Having used other HTML publishing programs and present experience with MS Office Pro 97 (with MS Word), MS Publisher, and MS FrontPage, the City opted to use the latter three to design, write, and publish its Web pages (with MS FrontPage as the primary software tool).

Network Administrator/Desktop Publishing (Prudential Breliant Realty) - Responsible for network design, documentation, maintenance, backup, and administration; PC configuration, installation, and maintenance; systems inventory, documentation, and security; department and personnel liaison and training; review and update of MIS Policies and Procedures; and, interface with vendors for product testing, review, and selection.

With the requirements of the realtors to advertise the various commercial and residential properties, designed and published many varied advertising documents using MS Publisher, Corel Draw and Pagemaker programs with a commercial color printer.

Accomplishments - As the organization grew in personnel and added other facilities, added more user PC's to the local network, setup remote communications to the network, and installed remote user PC's. As we consolidated facilities, moved and reinstalled entire network and PC's at new facilities.

Membership Data and Computer Manager (St. Pete Beach Chamber of Commerce) - Responsible for network design, documentation, maintenance, backup, and administration; PC configuration, installation, and maintenance; systems inventory, documentation, and security; data entry and update of membership database; correspondence about City and area organizations, activities, real estate, etc. to local and remote citizens and organizations; design, writing, desktop publishing of visitor brochures and membership directory; and, assisted in City and Chamber activities.

PC/Network Administrator (North Shore Medical Center) - Responsible for network design, documentation, maintenance, backup, and administration; PC configuration, installation, and maintenance; systems inventory, documentation, and security; department and personnel liaison and training; design, write, review and update of MIS Policies and Procedures; design, write, review and update of MIS five-year plan for the North Shore Medical Center; and, interface with vendors for product testing, review, and selection.

Accomplishments - Designed, wrote, documented, and implemented MIS inventory of computer systems (hardware and software); documented, with aid of CADD software, the organization's PC/network systems; upgraded MS LAN MANAGER network, added Novell network (total of seven servers - three MS LAN MANAGER and four Novell) and added communications (DECNET) for DEC mainframe to organization's network topology (with bridges, routers, and repeaters on backbone cabling system); added a remote Novell network in a new clinic, with a dedicated line back to main organization, instituting WAN communications; installed several hospital software packages; increased users from less than one hundred to approximately 270 with workstations at nurses stations, OR, Shipping/Receiving, Environmental Services, Admitting/Records, MRI, Mental Health Department, Personnel, Pathology, Pharmacy, Administration, ER, Lab, Doctors' offices, and other necessary departments (allowing for total hospital communications). With the additional workstations, networking, and mainframe communications, personnel could follow a patient from Admitting to Surgery, etc. or track any hospital personnel or inventory. Nurses and Doctors could set and track operation schedules and patient information.

Service Manager (Businessland) - Responsible for service staff (scheduling, training, etc.); store inventory; customer equipment (configuration - hardware/software, delivery, service/repair, installation, etc.); service contracts; customer satisfaction; sales assistance and presentations (in store or at customer facilities); store security; for network design, documentation, maintenance, backup, and administration (for our own store, to the home office, and for some customers); and, store Kiosk displays/operations.

Accomplishments - Aided store sales personnel in securing major accounts by performing site surveys, assisting in presentations, securing service contracts, scheduling and installing computer systems and networks "on schedule", and ensuring customer satisfaction.

Service Manager (CJF Enterprises- "third party repair facility") - Responsible for service staff (scheduling, training, etc.); organization inventory; customer equipment (configuration - hardware/software, delivery, service/repair, installation, etc.); service contracts; customer satisfaction; sales assistance and presentations (at customer facilities); for network design, documentation, maintenance, backup, and administration (for our own organization and for some customers).

Accomplishments - Aided organization sales personnel in securing major accounts by performing site surveys, assisting in presentations, securing service contracts, scheduling and installing computer systems and networks "on schedule", and ensuring customer satisfaction. Designed and wrote organization Business Plan, Policies and Procedures, five year plan, service scheduling/contract program, and inventory systems program.

Technical Support (Businessland) - Responsible for service staff (scheduling, training, etc.); store inventory; customer equipment (configuration - hardware/software, delivery, service/repair, installation, etc.); service contracts; customer satisfaction; sales assistance and presentations (in store or at customer facilities); store security; for network design, documentation, maintenance, backup, and administration (for our own store, to the home office, and for some customers); and, store Kiosk displays/operations.

Accomplishments - Aided in the setup and opening of this new store. Aided store sales personnel in securing major accounts by performing site surveys, assisting in presentations, securing service contracts, scheduling and installing computer systems and networks "on schedule", and ensuring customer satisfaction.

Instructor (Total Technical Institute) - Designed, wrote, documented, and instructed course material and instruction plans (basic computer math, basic computer history, operations and troubleshooting, basic programming, etc. - including tests).

Accomplishments - designed and documented Institute's first robotics class using the "Hero One" as the class training aid (voice and robotics - servos, electronics, mechanics, etc.).

Service Manager (Computerland) - Responsible for service staff (scheduling, training, etc.); store inventory; customer equipment (configuration - hardware/software, delivery, service/repair, installation, etc.); service contracts; customer satisfaction; sales assistance and presentations (in store or at customer facilities); store security; and, store Kiosk displays/operations.

Accomplishments - Aided store sales personnel in securing major accounts by performing site surveys, assisting in presentations, securing service contracts, scheduling and installing computer systems "on schedule", and ensuring customer satisfaction.

Diagnostic Engineer (Datamedix) - Designed, wrote, documented, and tested diagnostics for the organization's products (primary product was an "ambulatory heart monitoring unit") using Z80 machine code.

Educational Development Supervisor (Harris Corporation, Computer Systems Division) - Designed, wrote, documented, and instructed course material and instruction plans on organization's computer systems. Was responsible for the initial class instruction to refine course material and instruction plans. These courses were primarily set up for instruction to In-house and Customer Field Engineers for installation, servicing and maintenance to component level.

Field Engineer (Harris Corporation, Computer Systems Division) - Was responsible for Northeast Region of U.S., Ohio, and Goodyear Aerospace (in that order) as my primary region and customer coverage, but because I was knowledgeable in all of Harris' computer systems, I was considered a "hot suitcase field engineer" to go anywhere in the world to fill-in or aid other Harris field engineers (and did on many occasions). With Goodyear Aerospace as a major customer (sub-contracted from McDonald Douglas on the F-15 Flight Simulator contract to the U.S. Government), I was responsible for the first six F-15 Flight Simulator computer systems and peripherals (those systems Harris produced), and Harris system diagnostics and documentation that would be incorporated into the U.S. Air Force package. All systems had to meet or exceed military specifications.

Accomplishments - Installed (along with Goodyear Aerospace field engineers) the first six F-15 simulators on five U.S military Air Force bases and one U.S. military Air Force base in Bitburg, Germany. Wrote, documented, and tested all the initial systems diagnostics for the Harris systems for incorporation into the Air Force package of the F-15 Flight Simulators at Luke Air Force Base, Phoenix, Arizona and Warner Robbins Air Force Base, Warner Robbins, Georgia.

Diagnostic Engineer (Harris Corporation, Computer Systems Division) - While in the Research and Development Lab, was responsible for designing, writing, documenting, and testing of diagnostics and manuals for all Harris computer systems products. These diagnostics were used in the R&D Lab, Production/Testing, Field Engineering, and at customer facilities.

Product Engineer (Harris Corporation, Computer Systems Division) - While in the Research and Development Lab, was responsible for testing of newly designed systems or interfaces for OEM equipment, writing technical manuals, and verifying and documenting engineering drawings, for all Harris computer systems products. These products, manuals and drawings were used in the R&D Lab, Production/Testing, Field Engineering, and at customer facilities.

Accomplishments - Was responsible for Harris' "ruggedized Slash 5 computer system" testing (in the R&D Lab and at Harris' environmental test chambers located in Melbourne, Florida), writing the technical manuals, and verifying and documenting the engineering drawings. This unit was to be installed on U.S. Navy aircraft carriers and had to meet or exceed necessary military specifications.

Group Leader/Senior Technician (Harris Corporation, Computer Systems Division) - Responsible for supervising production test technicians and the production of Harris' computer systems. Ensured all systems met and/or exceeded Harris' and customer specifications. Final tested systems with in-house QA and/or customers prior to shipment.

Supervisor/Senior Technician - (Madigan Electronics - military airborne electronics depot repair facility) - Responsible for supervising technicians and the repair of military airborne electronic systems. Ensured all systems met and/or exceeded military specifications. Final tested systems with in-house QA and/or customer prior to shipment.

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