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| The Reality about Germans - Part 2 | ||||||||||||
| The German craftsmanship is very good, but if you have a problem, the help and service you get are often very bad. Local Merchants view their customers obviously as the �enemy� in the worst case or a �nuisance� in the lesser case. �What? You want your purchase gift wrapped?! How could you imagine this!� That is way below the dignity of the Store employee. He will send you in the cellar or under the roof of the building, where in a dark little room an overworked little Lady tries to wrap gifts for all the 30 people who stand in line. (O.K. I am embellishing a bit, perhaps 25 people are standing in line.) And of course, you have to pay for this service... During my work in Germany in several branches I ran into just as much lazy Germans as hard working ones, clean and tidy people (extreme: Bankers and Moms) just as chaotic and sloppy ones (extreme: Artists and kids). I rather think it is a human left-brain / right-brain� good excuse kids, isn�t it? |
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