Welcome to my technical support page! If you need help solving your computer issues, you have come to the right place.
I use TeamViewer (currently version 7) to remotely connect to your computer* and diagnose/correct your errors, optimize your system, or even give you tutorials on how to use your system and software.
Before we begin our session, please note the following:
1) I do not collect any personal data from your system. I also do not copy, transfer, or store any personal files to or from your computer for any reason. From time to time during our session, I may download or copy files that are necessary for the remote support session. Once we are finished with them, I will either delete them or leave them, with your permission.
2) As I always have, I will perform your first remote support session free of charge. This free session will still carry the same labor warranty as a paid session in that if the problem reoccurs within 30 days, I will fix it again free of charge.
3) You may end the session at any time during the session. Please note that charges are rounded to the nearest half-hour with a 30-minute minimum.
Click the logo here to download TeamViewer 7.
Once you have installed it, please provide me your ID and password so that I may connect to our session.
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Coming Soon here... remote support request form.
© 2012 John Paul Drummond